SoundHound AI’s Amelia Wins XCelent Advanced Technology 2024 Award for Retail Banking Solutions
SoundHound AI, Inc. (Nasdaq: SOUN) announced that its Amelia conversational AI platform has won the XCelent Advanced Technology 2024 Award from Celent, a research and advisory firm. Amelia also achieved 'Luminary' status in Celent's rankings, being highly rated among 10 retail banking intelligent virtual assistant platforms in both the Advanced Technology and Breadth of Functionality categories. The platform's key strengths include extensive experience in conversational AI, longevity in the market, and well-honed use of Generative AI for model development. Celent highlighted Amelia's strong functionality and commitment to innovative solutions for the retail banking sector. This recognition underscores SoundHound's leadership in conversational AI and its impact across financial services, including wealth management and insurance. Michael Anderson, EVP of AI for Enterprise at SoundHound, emphasized the company's ongoing success and dedication to enhancing its capabilities with superior Voice AI.
SoundHound AI, Inc. (Nasdaq: SOUN) ha annunciato che la sua piattaforma di AI conversazionale Amelia ha vinto il premio XCelent Advanced Technology 2024 da Celent, una società di ricerca e consulenza. Amelia ha inoltre ottenuto lo stato di 'Luminary' nelle classifiche di Celent, ricevendo valutazioni elevate tra 10 piattaforme di assistenti virtuali intelligenti per il settore bancario al dettaglio, sia nella categoria della tecnologia avanzata che in quella della gamma di funzionalità. I punti di forza principali della piattaforma includono una vasta esperienza nell'AI conversazionale, una longevità nel mercato e un uso affinato dell'AI generativa per lo sviluppo dei modelli. Celent ha messo in evidenza la forte funzionalità di Amelia e il suo impegno verso soluzioni innovative per il settore bancario al dettaglio. Questo riconoscimento sottolinea la leadership di SoundHound nell'AI conversazionale e il suo impatto sui servizi finanziari, incluso la gestione patrimoniale e le assicurazioni. Michael Anderson, EVP di AI per l'Enterprise presso SoundHound, ha sottolineato il continuo successo dell'azienda e la dedizione nel migliorare le proprie capacità con una Voice AI superiore.
SoundHound AI, Inc. (Nasdaq: SOUN) anunció que su plataforma de IA conversacional Amelia ha ganado el Premio XCelent Advanced Technology 2024 de Celent, una firma de investigación y asesoría. Amelia también alcanzó el estatus de 'Luminary' en las clasificaciones de Celent, siendo altamente valorada entre las 10 plataformas de asistentes virtuales inteligentes para la banca minorista, tanto en la categoría de Tecnología Avanzada como en la de Amplitud de Funcionalidad. Las principales fortalezas de la plataforma incluyen una amplia experiencia en IA conversacional, longevidad en el mercado y un uso bien afinado de IA Generativa para el desarrollo de modelos. Celent destacó la sólida funcionalidad de Amelia y su compromiso con soluciones innovadoras para el sector bancario minorista. Este reconocimiento subraya el liderazgo de SoundHound en IA conversacional y su impacto en los servicios financieros, incluida la gestión de patrimonio y el seguro. Michael Anderson, EVP de IA para Empresas en SoundHound, enfatizó el éxito continuo de la compañía y su dedicación a mejorar sus capacidades con una Voice AI superior.
SoundHound AI, Inc. (Nasdaq: SOUN)은 자사의 대화형 AI 플랫폼인 Amelia가 연구 및 자문 회사인 Celent로부터 2024년 XCelent Advanced Technology 상을 수상했다고 발표했습니다. Amelia는 또한 Celent의 순위에서 'Luminary' 지위를 얻었으며, 고급 기술 및 기능 범위 카테고리에서 10개의 소매 은행 지능형 가상 비서 플랫폼 중 높은 평가를 받았습니다. 플랫폼의 주요 강점으로는 대화형 AI에 대한 광범위한 경험, 시장에서의 오랜 존재감, 모델 개발을 위한 생성 AI의 잘 다듬어진 사용이 포함됩니다. Celent는 Amelia의 강력한 기능과 소매 은행 부문을 위한 혁신적인 솔루션에 대한 헌신을 강조했습니다. 이 인식은 SoundHound의 대화형 AI에서의 리더십과 재무 서비스, 자산 관리 및 보험을 포함한 전반적인 영향력을 강조합니다. SoundHound의 기업 AI 부사장인 Michael Anderson은 회사의 지속적인 성공과 뛰어난 Voice AI로 역량을 향상시키려는 헌신을 강조했습니다.
SoundHound AI, Inc. (Nasdaq: SOUN) a annoncé que sa plateforme d'IA conversationnelle Amelia a remporté le prix XCelent Advanced Technology 2024 décerné par Celent, une société de recherche et de conseil. Amelia a également obtenu le statut de 'Luminary' dans les classements de Celent, étant très bien notée parmi les 10 plateformes d'assistants virtuels intelligents pour la banque de détail, à la fois dans les catégories Technologie Avancée et Amplitude Fonctionnelle. Les principaux points forts de la plateforme incluent une vaste expérience en IA conversationnelle, une longévité sur le marché et une utilisation parfaitement ajustée de l'IA générative pour le développement de modèles. Celent a souligné la fonctionnalité impressionnante d'Amelia et son engagement envers des solutions innovantes pour le secteur bancaire de détail. Cette reconnaissance souligne le leadership de SoundHound dans le domaine de l'IA conversationnelle et son impact sur les services financiers, y compris la gestion de patrimoine et l'assurance. Michael Anderson, EVP de l'IA pour les entreprises chez SoundHound, a souligné le succès continu de l'entreprise et son engagement à améliorer ses capacités avec une Voice AI supérieure.
SoundHound AI, Inc. (Nasdaq: SOUN) gab bekannt, dass seine konversationale KI-Plattform Amelia den XCelent Advanced Technology Award 2024 von Celent, einer Forschungs- und Beratungsfirma, gewonnen hat. Amelia erreichte zudem den Status 'Luminary' in Celents Rankings und wurde in beiden Kategorien, Advanced Technology und Breadth of Functionality, unter den zehn intelligenten virtuellen Assistenzplattformen für den Einzelhandelsbanking-Bereich hoch bewertet. Die wichtigsten Stärken der Plattform umfassen umfassende Erfahrungen mit konversationaler KI, Langlebigkeit auf dem Markt und eine gut abgestimmte Nutzung von Generativer KI zur Modellentwicklung. Celent hob Amelias starke Funktionalität und das Engagement für innovative Lösungen im Einzelhandelsbanking hervor. Diese Anerkennung unterstreicht SoundHounds Führungsposition im Bereich der konversationalen KI und ihren Einfluss auf die Finanzdienstleistungen, einschließlich Vermögensverwaltung und Versicherung. Michael Anderson, EVP für KI im Unternehmen bei SoundHound, betonte den anhaltenden Erfolg des Unternehmens und die Verpflichtung, seine Fähigkeiten mit überlegener Voice AI zu verbessern.
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The recently acquired conversational AI platform also achieves “Luminary” status in Celent rankings
SoundHound's Amelia conversational AI platform has received the XCelent Advanced Technology 2024 Award, and achieved "Luminary" status, from research and advisory firm Celent. (Graphic: Business Wire)
The Celent report titled, “Retail Banking Intelligent Virtual Assistant Platforms,” recognizes Amelia as one of the highest-rated solutions among 10 retail banking intelligent virtual assistant platforms in both the Advanced Technology category and the Breadth of Functionality category. Additionally, Amelia’s high scores placed it in the “Luminary” category – Celent’s top rank within its Technology Capabilities Matrix – based on the sophistication and breadth of the company’s technology.
“Celent’s evaluation includes an in-depth market analysis and close review of each platform’s capabilities,” said Robert Meara, Principal Analyst, Banking, of Celent. “Amelia stands out for its strong functionality and ongoing commitment to providing innovative solutions for the retail banking sector.”
Amelia was highlighted for key strengths and differentiators, including:
- Longevity in market and longevity with Generative AI
- Extensive experience in conversational intelligent virtual assistant (voicebot) implementations
- Well-honed use of Generative AI for model development (Amelia builds Amelia)
The report described Amelia as “an undeniably tenured and capable conversational AI (CAI) specialist with the largest client base among vendors profiled in this report, when considering both banks and nonbanks. Moreover, Amelia’s longevity in so many tier 1 banks is testimony to its efficacy in an environment where switching vendors is commonplace.”
Amelia is designed to support a wide range of retail banking needs – from local and community banks to regional institutions, credit unions, online banks, and enterprise-level organizations. The platform has a number of pre-built integrations for crucial banking applications, as well as pre-trained models tailored to consumer retail banking needs. Thanks to the agnostic flexibility of the Amelia platform, SoundHound can deploy conversational AI across various financial services sectors, including wealth management, insurance, and other specialty banks.
“This recognition from Celent is a testament to our innovation and proven expertise in intelligent virtual assistant solutions,” said Michael Anderson, EVP, AI for Enterprise at SoundHound AI. “Amelia’s long-standing leadership in conversational AI and generative AI has already made a transformative impact across the financial services industry. Now, as part of SoundHound, we’re poised to further enhance these capabilities with superior Voice AI. We’re proud to be acknowledged for our robust solutions and continued success in serving tier 1 banks and beyond.”
Learn more and request a demo about SoundHound’s Amelia AI agents for financial institutions here.
About SoundHound AI
SoundHound (Nasdaq: SOUN), a global leader in conversational intelligence, offers voice and conversational AI solutions that let businesses offer incredible experiences to their customers. Built on proprietary technology, SoundHound’s voice AI delivers best-in-class speed and accuracy in numerous languages to product creators and service providers across retail, financial services, healthcare, automotive, smart devices, and restaurants via groundbreaking AI-driven products like Smart Answering, Smart Ordering, Dynamic Drive Thru, and Amelia AI Agents. Along with SoundHound Chat AI, a powerful voice assistant with integrated Generative AI, SoundHound powers millions of products and services, and processes billions of interactions each year for world class businesses.
View source version on businesswire.com: https://www.businesswire.com/news/home/20241010806606/en/
Media Contact
Fiona McEvoy
415-610-6590
PR@SoundHound.com
Source: SoundHound AI, Inc.
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