SoundHound AI’s Amelia Platform Recognized as Frost Radar™ Leader in Enterprise Conversational AI in Healthcare 2024
SoundHound AI (Nasdaq: SOUN) has achieved recognition as a Leader in the 2024 Frost Radar™: Enterprise Conversational AI in Healthcare for its Amelia Platform. The healthcare conversational AI market is projected to reach $2.34 billion by 2027, growing at a 17.2% CAGR.
The company's platform leverages natural language processing, understanding, and fine-tuned large language models to enhance patient engagement and streamline healthcare operations. Key features include appointment scheduling, pre-registration, medication refills, and location services across multiple channels. The platform also provides IT support and help desk services for healthcare employees.
Following SoundHound's acquisition of Amelia, the company has positioned itself among the largest publicly traded conversational AI companies, combining advanced voice AI capabilities with Amelia's enterprise platform to address complex healthcare use cases.
SoundHound AI (Nasdaq: SOUN) ha ottenuto il riconoscimento come Leader nel 2024 Frost Radar™: AI Conversazionale per le Imprese nel Settore Sanitario per la sua piattaforma Amelia. Si prevede che il mercato dell'AI conversazionale in ambito sanitario raggiunga $2.34 miliardi entro il 2027, crescendo a un CAGR del 17.2%.
La piattaforma dell'azienda sfrutta l'elaborazione del linguaggio naturale, la comprensione e modelli linguistici di ampie dimensioni ottimizzati per migliorare l'engagement dei pazienti e semplificare le operazioni sanitarie. Le caratteristiche principali includono la programmazione degli appuntamenti, la pre-registrazione, il rinnovo dei farmaci e i servizi di localizzazione su più canali. La piattaforma offre anche supporto IT e servizi di help desk per i dipendenti del settore sanitario.
Dopo l'acquisizione di Amelia da parte di SoundHound, l'azienda si è posizionata tra le più grandi aziende di AI conversazionale quotate in borsa, combinando avanzate capacità di AI vocale con la piattaforma aziendale di Amelia per affrontare casi d'uso complessi nel settore sanitario.
SoundHound AI (Nasdaq: SOUN) ha logrado reconocimiento como Líder en el 2024 Frost Radar™: AI Conversacional Empresarial en Salud por su plataforma Amelia. Se proyecta que el mercado de AI conversacional en salud alcanzará $2.34 mil millones para 2027, creciendo a un CAGR del 17.2%.
La plataforma de la compañía utiliza procesamiento de lenguaje natural, comprensión y modelos de lenguaje a gran escala ajustados para mejorar el compromiso de los pacientes y optimizar las operaciones de salud. Las características clave incluyen la programación de citas, la preinscripción, la reposición de medicamentos y servicios de localización a través de múltiples canales. La plataforma también proporciona soporte IT y servicios de mesa de ayuda para los empleados del sector salud.
Tras la adquisición de Amelia por parte de SoundHound, la compañía se ha posicionado entre las mayores empresas de AI conversacional que cotizan en bolsa, combinando capacidades avanzadas de AI de voz con la plataforma empresarial de Amelia para abordar casos de uso complejos en el sector salud.
사운드하운드 AI (Nasdaq: SOUN)는 2024 프로스트 레이더™: 의료에서의 기업 대화형 AI의 리더로 인정받았으며, 이는 아멜리아 플랫폼 덕분입니다. 의료 대화형 AI 시장은 2027년까지 23억 4천만 달러에 달할 것으로 예상되며, 17.2%의 연평균 성장률(CAGR)을 기록할 것으로 보입니다.
회사의 플랫폼은 자연어 처리, 이해 및 최적화된 대규모 언어 모델을 활용하여 환자 참여를 증진하고 의료 운영을 간소화합니다. 주요 기능으로는 예약 일정, 사전 등록, 약물 리필 및 여러 채널에서의 위치 서비스가 포함됩니다. 또한, 플랫폼은 의료 직원들을 위한 IT 지원 및 헬프데스크 서비스를 제공합니다.
사운드하운드가 아멜리아를 인수한 후, 회사는 복잡한 의료 사용 사례를 해결하기 위해 아멜리아의 기업 플랫폼과 고급 음성 AI 기능을 결합하여 상장된 대화형 AI 기업 중 가장 큰 기업 중 하나로 자리매김했습니다.
SoundHound AI (Nasdaq: SOUN) a été reconnu comme un leader dans le 2024 Frost Radar™: IA Conversationalle pour les Entreprises dans le domaine de la Santé grâce à sa plateforme Amelia. Le marché de l'IA conversationnelle en santé devrait atteindre 2,34 milliards de dollars d'ici 2027, avec un CAGR de 17,2%.
La plateforme de l'entreprise exploite le traitement du langage naturel, la compréhension et des modèles de langage de grande taille optimisés pour améliorer l'engagement des patients et rationaliser les opérations de santé. Les fonctionnalités clés incluent la prise de rendez-vous, la préinscription, le renouvellement de médicaments et des services de localisation sur plusieurs canaux. La plateforme offre également un support IT et des services de helpdesk pour les employés du secteur de la santé.
Suite à l'acquisition d'Amelia par SoundHound, l'entreprise s'est positionnée parmi les plus grandes entreprises d'IA conversationnelle cotées en bourse, combinant des capacités avancées d'IA vocale avec la plateforme entreprise d'Amelia pour traiter des cas d'utilisation complexes en santé.
SoundHound AI (Nasdaq: SOUN) wurde als Marktführer im 2024 Frost Radar™: Unternehmenskonversationelle KI im Gesundheitswesen für seine Amelia-Plattform anerkannt. Der Markt für konversationelle KI im Gesundheitswesen wird voraussichtlich bis 2027 2,34 Milliarden Dollar erreichen, mit einer CAGR von 17,2%.
Die Plattform des Unternehmens nutzt natürliche Sprachverarbeitung, Verständnis und feinabgestimmte große Sprachmodelle, um die Patienteninteraktion zu verbessern und die Gesundheitsoperationen zu optimieren. Zu den Hauptfunktionen gehören Terminplanung, Voranmeldung, Medikamentennachfüllung und Standortdienste über mehrere Kanäle. Die Plattform bietet außerdem IT-Support und Helpdesk-Services für Gesundheitsmitarbeiter.
Nach der Übernahme von Amelia durch SoundHound hat sich das Unternehmen unter den größten börsennotierten Unternehmen für konversationelle KI positioniert, indem es fortschrittliche Voice-AI-Funktionen mit der Unternehmensplattform von Amelia kombiniert, um komplexe Anwendungsfälle im Gesundheitswesen zu adressieren.
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Conversational AI Platform Named by Frost & Sullivan as a Leader for Driving Innovation and Growth in Patient Engagement and Operational Efficiency
SoundHound AI's Amelia Conversational AI Platform has been named a Leader in the 2024 Frost Radar™: Enterprise Conversational AI in Healthcare. (Graphic: Business Wire)
According to Frost & Sullivan, the market for enterprise conversational AI in healthcare will reach
By leveraging sophisticated natural language processing, natural language understanding, and fine-tuned large language models, SoundHound’s Amelia Conversational AI Platform enables dynamic, contextually rich interactions that improve patient engagement, streamline administrative workflows, and enhance employee support. For patients, the platform offers solutions like scheduling and managing appointments, pre-registration, medication refills, and finding locations or doctors across multiple channels – offloading work from call centers and scheduling employees. The solution also supports employees by responding to common service and help desk requests, including IT support.
“SoundHound’s Conversational AI Platform stands out for its exceptional performance on both innovation and growth indices is driven by its strong innovation pipeline and an intelligent focus on administrative and operational processes for healthcare organizations,” said Nitin Manocha, Senior Industry Analyst at Frost & Sullivan. “With SoundHound’s recent acquisition of Amelia, the company now ranks among the largest publicly traded conversational AI companies. By integrating SoundHound’s advanced voice AI capabilities with Amelia’s enterprise platform, the company has a tremendous opportunity to unlock more complex use cases and drive real value in the healthcare sector.”
“We believe AI agents will enable more efficient and meaningful interactions for patients, customers, and employees, meeting them where they prefer—whether through voice, chat, or other interaction channels,” said Michael Anderson, EVP of Enterprise at SoundHound AI. “Healthcare, in particular, stands to gain significantly from the growing capabilities of advanced conversational AI, enhancing experiences and outcomes for all.”
Read the report here: https://amelia.ai/analyst-report/soundhound-ais-amelia-platform-recognized-as-frost-radar-leader-in-enterprise-conversational-ai-in-healthcare-2024/
About SoundHound AI
SoundHound (Nasdaq: SOUN), a global leader in conversational intelligence, offers voice and conversational AI solutions that let businesses offer incredible experiences to their customers. Built on proprietary technology, SoundHound’s voice AI delivers best-in-class speed and accuracy in numerous languages to product creators and service providers across retail, financial services, healthcare, automotive, smart devices, and restaurants via groundbreaking AI-driven products like Smart Answering, Smart Ordering, Dynamic Drive Thru, and Amelia AI Agents. Along with SoundHound Chat AI, a powerful voice assistant with integrated Generative AI, SoundHound powers millions of products and services, and processes billions of interactions each year for world class businesses.
View source version on businesswire.com: https://www.businesswire.com/news/home/20241212036686/en/
Media Contact
Gianna Arantes
201-815-9852
PR@SoundHound.com
Source: SoundHound AI, Inc.
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