Georgia Power response force converging on hardest hit areas following most destructive hurricane in company's history
Georgia Power continues its response to Hurricane Helene, the most destructive hurricane in the company's history. As of midday Monday, power has been restored to over 840,000 customers, with approximately 370,000 still without power. The company has deployed more than 15,000 personnel for restoration efforts, including crews from other states.
The hurricane caused extensive damage, including:
- 7,000+ power poles needing repair or replacement
- 15,000+ spans of wire (over 700 miles) affected
- 1,200+ transformers damaged
- 3,000+ trees on power lines
Restoration efforts are ongoing, with crews converging on the hardest-hit areas in coastal, eastern, and southern Georgia. The company is utilizing smart grid technologies and pre-positioned teams to expedite the restoration process. Georgia Power continues to update its Outage Map with estimated restoration times for affected communities.
Georgia Power continua la sua risposta all'Uragano Helene, l'uragano più distruttivo nella storia dell'azienda. A metà giornata di lunedì, è stata ripristinata l'energia a oltre 840.000 clienti, con circa 370.000 ancora senza energia. L'azienda ha dispiegato più di 15.000 personale per gli sforzi di ripristino, comprese le squadre provenienti da altri stati.
L'uragano ha causato danni estesi, tra cui:
- oltre 7.000 pali elettrici che necessitano di riparazione o sostituzione
- oltre 15.000 tratti di filo (più di 700 miglia) interessati
- oltre 1.200 trasformatori danneggiati
- oltre 3.000 alberi sulle linee elettriche
Gli sforzi di ripristino sono in corso, con squadre che convergono nelle aree più colpite della Georgia costiera, orientale e meridionale. L'azienda sta utilizzando tecnologie di smart grid e team pre-positivi per accelerare il processo di ripristino. Georgia Power continua ad aggiornare la propria Mappa dei Guasti con i tempi stimati di ripristino per le comunità colpite.
Georgia Power continúa su respuesta al Huracán Helene, el huracán más destructivo en la historia de la compañía. A mediodía del lunes, se ha restablecido la energía a más de 840,000 clientes, con aproximadamente 370,000 aún sin energía. La empresa ha desplegado más de 15,000 personal para los esfuerzos de restauración, incluyendo equipos de otros estados.
El huracán causó daños extensos, incluyendo:
- más de 7,000 postes eléctricos que necesitan reparación o reemplazo
- más de 15,000 tramos de cables (más de 700 millas) afectados
- más de 1,200 transformadores dañados
- más de 3,000 árboles sobre las líneas eléctricas
Los esfuerzos de restauración están en curso, con equipos que convergen en las áreas más afectadas de la costa, el este y el sur de Georgia. La compañía está utilizando tecnologías de red inteligente y equipos preposicionados para agilizar el proceso de restauración. Georgia Power continúa actualizando su Mapa de Cortes con los tiempos estimados de restauración para las comunidades afectadas.
조지아 파워는 회사 역사상 가장 파괴적인 헬렌 태풍에 대응하고 있습니다. 월요일 정오 기준으로 84만 명 이상의 고객에게 전력이 복구되었으며, 약 37만 명이 여전히 전기가 끊겼습니다. 회사는 복구 작업을 위해 15,000명 이상의 인원을 배치했으며, 다른 주에서 온 팀도 포함되어 있습니다.
태풍으로 인해 광범위한 피해가 발생했으며, 그 중 일부는:
- 수리 또는 교체가 필요한 7,000개 이상의 전봇대
- 영향을 받은 15,000개 이상의 전선 (700마일 이상)
- 손상된 1,200개 이상의 변압기
- 전선 위에 있는 3,000개 이상의 나무
복구 작업이 진행 중이며, 팀은 조지아의 해안, 동부 및 남부의 가장 큰 피해를 입은 지역으로 집결하고 있습니다. 회사는 스마트 그리드 기술과 사전 배치된 팀을 활용하여 복구 작업을 가속화하고 있습니다. 조지아 파워는 피해를 입은 지역의 예상 복구 시간을 업데이트하여 고장 맵을 지속적으로 차별화하고 있습니다.
Georgia Power continue de répondre à l'ouragan Helene, le plus destructeur de l'histoire de l'entreprise. À midi lundi, l'électricité a été rétablie pour plus de 840 000 clients, avec environ 370 000 toujours sans électricité. L'entreprise a déployé plus de 15 000 personnes pour les efforts de restauration, y compris des équipes d'autres États.
L'ouragan a causé des dommages étendus, notamment :
- plus de 7 000 poteaux électriques nécessitant des réparations ou des remplacements
- plus de 15 000 tronçons de câbles (plus de 700 miles) affectés
- plus de 1 200 transformateurs endommagés
- plus de 3 000 arbres sur les lignes électriques
Les efforts de restauration continuent, avec des équipes convergeant vers les zones les plus touchées de la côte, de l'est et du sud de la Géorgie. L'entreprise utilise des technologies de réseau intelligent et des équipes pré-positionnées pour accélérer le processus de restauration. Georgia Power continue de mettre à jour sa carte des pannes avec des temps de restauration estimés pour les communautés touchées.
Georgia Power setzt ihre Maßnahmen gegen Hurrikan Helene, den zerstörerischsten Hurrikan in der Unternehmensgeschichte, fort. Am Montagmittag wurde die Stromversorgung für über 840.000 Kunden wiederhergestellt, während etwa 370.000 noch ohne Strom sind. Das Unternehmen hat über 15.000 Mitarbeiter für die Wiederherstellungsmaßnahmen eingesetzt, darunter auch Teams aus anderen Bundesstaaten.
Der Hurrikan hat umfangreiche Schäden verursacht, darunter:
- über 7.000 Strommasten, die repariert oder ersetzt werden müssen
- über 15.000 Kabelstrecken (mehr als 700 Meilen) betroffen
- über 1.200 beschädigte Transformatoren
- über 3.000 Bäume auf Stromleitungen
Die Wiederherstellungsarbeiten sind im Gange, wobei Teams sich auf die am stärksten betroffenen Gebiete in Küsten-, Ost- und Südgeorgia konzentrieren. Das Unternehmen nutzt intelligente Netztechnologien und vorpositionierte Teams, um den Wiederherstellungsprozess zu beschleunigen. Georgia Power aktualisiert weiterhin ihre Ausfallkarte mit geschätzten Wiederherstellungszeiten für betroffene Gemeinden.
- Restored power to over 840,000 customers
- Deployed more than 15,000 personnel for restoration efforts
- Utilizing smart grid technologies for faster response
- Engaging support from other states and companies
- Approximately 370,000 customers still without power
- Extensive damage to infrastructure requiring rebuilding of parts of the grid
- Multiple days required for restoration in many areas due to severe damage
Insights
Hurricane Helene has caused unprecedented damage to Georgia Power's infrastructure, marking it as the most destructive hurricane in the company's history. The scale of the destruction is immense:
- 7,000+ power poles needing repair or replacement
- 15,000+ spans of wire (over 700 miles) affected
- 1,200+ transformers damaged
- 3,000+ trees on power lines requiring removal
The company's response has been equally massive, with 15,000+ personnel engaged and power restored to 840,000+ customers already. This rapid response, aided by smart grid technologies and pre-positioned teams, demonstrates Georgia Power's preparedness and efficiency. However, with 370,000 customers still without power, the restoration effort faces significant challenges, especially in coastal, eastern and southern Georgia.
The company's approach of converging resources on the hardest-hit areas and essentially rebuilding parts of the grid shows the severity of the situation. This event will likely have long-term implications for Georgia Power's infrastructure investment and disaster preparedness strategies.
Georgia Power's response to Hurricane Helene showcases the critical importance of mutual assistance networks in the utility industry. The company has mobilized resources from over 35 companies across multiple states, demonstrating the industry's collaborative approach to disaster response. This massive mobilization, surpassing previous responses to major hurricanes, highlights the severity of Helene's impact and the challenges in restoring power quickly.
The extensive use of technology, including the Outage Map with real-time updates and estimated restoration times, reflects the growing importance of customer communication in utility operations. This transparency is important for maintaining customer trust during prolonged outages.
From a financial perspective, the scale of damage suggests significant capital expenditure will be required for repairs and infrastructure upgrades. This could impact Georgia Power's and parent company Southern Company's (NYSE: SO) financial performance in the short term. However, it may also justify rate increases or additional infrastructure investment in the longer term, potentially benefiting the company's future resilience and earnings.
Georgia Power has restored power to 840,000+ customers Hurricane Helene; 15,000+ personnel remain engaged in restoration
Efforts are fully underway to restore power to approximately 370,000 customers who remain without power due to the storm. Hurricane Helene had a statewide impact and Georgia Power matched that with a statewide response, including engagement of every Georgia Power crew at the beginning of the storm and thousands of additional lineworkers from outside of
As crews have completed their work near their initial staging areas, they are now converging on the hardest hit areas in coastal, eastern and southern
Updated damage estimates illustrating the extensive destruction of Hurricane Helene include:
- 7,000+ power poles that must be repaired or replaced
- 15,000+ spans of wire equivalent to more than 700 miles
- 1,200+ transformers
- 3,000+ trees on power lines that must be removed or addressed to restore power
Georgia Power president, chairman and CEO Kim Greene has been in the field with crews making sure they have the resources they need to restore power. A video message from
Restoration Status Being Regularly Updated
Georgia Power appreciates the importance of accurate information for customers as they make plans for their families following this historic storm. As the company anticipated and announced before the arrival of the storm, restoration efforts are taking multiple days in many areas due to the extensive damage from Helene. Georgia Power continues to post updated estimated restoration times (ERTs) for communities on its Outage Map. Restoration efforts have been largely completed in areas such as Metro Atlanta,
The company will continue to post updated information throughout the remainder of the restoration process and will make every effort to return power to customers sooner than expected. Customers are encouraged to check the Outage Map often for the latest information and not rely on possibly inaccurate details they may see from non-company sources.
Preparation, Industry Support Key to Response
Georgia Power monitored the path of Hurricane Helene for more than a week prior to the storm entering
The company continues to utilize additional resources from outside of its system and currently has more than 15,000 personnel engaged in response, including support from Alabama Power, Mississippi Power and dozens of other companies. The response force currently engaged is larger than the company's response to other major hurricanes including Michael, Irma and Zeta.
Georgia Power is also a member of a nationwide mutual assistance network, which consists of hundreds of utilities from around the country. Georgia Power has proactively mobilized crews from over 35 companies from states as far away as
As always, the company encourages customers to keep safety first following Hurricane Helene:
- Watch for Georgia Power crews working across the state. If driving, move over one lane for utility vehicles stopped on the side of the road – it's the law in
Georgia . - Watch for downed wires. Downed power lines may be hidden by debris or fallen trees.
- Never touch any downed wire or attempt to remove tree branches from power lines – it can kill.
- Don't step in standing water or saturated ground where downed lines may be present. They could be electrified.
- Avoid chain link fences. They may be electrified by a downed line out of sight and conduct electricity over great distances.
- Never attempt repairs to electric service connections. Customers should also note that if their home, including the meter box or mast/connection point, is severely damaged by the storm repairs may need to be made by an electrician before Georgia Power can reconnect power.
Tools You Can Use to Stay Connected & Informed
- Outage Alerts – Customers subscribed to our free Georgia Power Outage Alert service will receive personalized notifications and updates via text message. Check that your contact number is up to date to receive the latest information.
- Outage & Storm Center – Available at www.GeorgiaPower.com/Storm, customers can visit this site to check their contact information is updated to receive Outage Alerts, report and check the status of outages, and access useful safety tips and information. Customers can also report and check the status of an outage 24 hours a day by contacting Georgia Power at 888-891-0938.
- Outage Map – Housed within the Outage & Storm Center, Georgia Power's interactive Outage Map provides near real-time information, allowing users to see where outages are occurring across the state and track estimated restoration times.
- Georgia Power Mobile App – Download the Georgia Power mobile app for Apple and Android devices to access storm and outage information on the go.
- @GeorgiaPower on X (Twitter) – Follow @GeorgiaPower on X for storm tips, outage updates, customer service and more.
About Georgia Power
Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the company's promise to 2.7 million customers in all but four of
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SOURCE Georgia Power
FAQ
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