Georgia Power offers tips and outage resources for customers ahead of potential severe weather, heavy rain expected over the weekend

Rhea-AI Summary

Georgia Power warns customers about upcoming severe weather and heavy rain expected over the weekend. The company is prepared to handle service interruptions promptly and safely. Customers are advised to check their emergency kits, stay updated on weather alerts, and avoid contact with downed power lines after storms. Georgia Power emphasizes the importance of its ongoing infrastructure investments aimed at enhancing reliability and resiliency against severe weather events, ensuring customer satisfaction and safety.

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• Ongoing infrastructure investments to enhance reliability and resiliency against severe weather.
• Effective use of Smart Grid technology and automation for quicker outage response.

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• None.

ATLANTA, June 18, 2021 /PRNewswire/ -- With the potential for severe weather and heavy rain expected over the weekend, Georgia Power encourages customers to monitor local weather conditions and keep safety first as inclement weather moves across the state. The company is ready to respond to any service interruptions as quickly and safely as possible. 

Severe weather can happen anytime across Georgia:

• Before a Storm:  Know your risks of flooding and tropical storm or hurricane strength winds. Check your emergency kit, unplug major appliances and charge cell phones in case you lose power.
• During a Storm: Have several ways to receive emergency notifications and weather updates. Take safe shelter inside a sturdy building away from windows and doors. Avoid contact with conductors of electricity - appliances, metal objects and water.
• After a Storm: Never touch any downed or low-hanging wire, including telephone or TV wires that touch a power line. Never pull tree limbs off power lines or enter areas with debris or downed trees as downed power lines may be buried in wreckage. Additionally, do not walk or drive through standing water or step onto saturated ground where downed lines may be present.

Additional Tools You Can Use:

• Outage & Storm Center – Available at www.GeorgiaPower.com/Storm, customers can visit this site to sign up for Outage Alerts, report and check the status of outages, and access useful safety tips and information. Customers can report and check the status of an outage 24 hours a day by contacting Georgia Power at 888-891-0938.
• Outage Map – Housed within the Outage & Storm Center, Georgia Power's interactive Outage Map provides near real-time information, allowing users to see where outages are occurring across the state and track estimated restoration times.
• Georgia Power Mobile App – Download the Georgia Power mobile app for Apple and Android devices to access storm and outage information on the go.
• Outage Alerts – Subscribe to the free Georgia Power Outage Alert service to receive personalized notifications and updates via text message.

Infrastructure Investment – Reliability and Resiliency
The company continually invests in infrastructure to increase the day-to-day reliability of its systems and shorten outage and repair time. The company's use of Smart Grid technology and increased automation in recent years mean an increased ability to more quickly isolate outages that do occur to smaller numbers of customers and reroute power remotely for improved reliability.

In addition, Georgia Power's operational plans, systems, infrastructure and generating plants are all designed to enhance the resiliency of the network to best withstand major occurrences, such as severe weather events, including tornadoes, hurricanes and extreme heat or cold. Resiliency investments include upgrading transmission and distribution infrastructure across the power grid, including making power lines more durable.

About Georgia Power 
Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the company is recognized by J.D. Power as an industry leader in customer satisfaction. For more information, visit www.GeorgiaPower.com and connect with the company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power). 

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SOURCE Georgia Power

FAQ

What does Georgia Power recommend for customers in anticipation of severe weather?

Georgia Power advises customers to prepare emergency kits, stay informed on weather updates, and avoid contact with downed power lines.

How is Georgia Power improving its response to severe weather?

Georgia Power invests in infrastructure and uses Smart Grid technology to enhance reliability and quickly isolate outages.

What resources does Georgia Power provide for outage notifications?

Customers can sign up for Outage Alerts, use the Outage Map, and download the Georgia Power mobile app for real-time updates.

What is the plan for Georgia Power during severe weather events?

Georgia Power is prepared to respond quickly to service interruptions caused by severe weather, ensuring customer safety.