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Tech Data and Freshworks Join Hands to Bring Customer and Employee Engagement to Businesses in India
Rhea-AI Impact
(Low)
Rhea-AI Sentiment
(Very Positive)
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Rhea-AI Summary
Tech Data, a TD SYNNEX company, has signed a Distributor Agreement with Freshworks Inc. (NASDAQ: FRSH) to distribute Freshworks' business solutions in India. This partnership enables Tech Data's customers to leverage Freshworks' customer and employee engagement software. The agreement aims to enhance the IT ecosystem by providing actionable insights and promoting new consumption models, thereby supporting business growth in the region.
Positive
New Distributor Agreement with Freshworks enhances Tech Data's portfolio.
Tech Data's partnership allows access to Freshworks' customer and employee engagement solutions in India.
The collaboration is expected to drive business growth and transform IT for partners.
Negative
None.
MUMBAI, India--(BUSINESS WIRE)--
Tech Data, a TD SYNNEX company, a leading global distributor and solutions aggregator for the IT ecosystem, announced it has signed a Distributor Agreement with Freshworks Inc. (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees. This partnership enables Tech Data to make Freshworks’ suite of products for business solutions available in the India region.
Under the agreement, Tech Data customers in India can now benefit from the customer and employee engagement solutions made available by Freshworks.
“We are excited to partner with Freshworks to make available intelligent customer and employee engagement software for businesses through our broader partner and reseller community in the India market,” said Sundaresan Kanappan, Vice President Next Generation Technologies & Country General Manager, India, Tech Data. “The addition of Freshworks to our portfolio of cloud solutions will enable our partners to embrace new consumption models, transform IT and drive business growth.”
“Freshworks products are designed so that users—whether they serve their external customers or internal employees—are delighted to use them,” Hérve Danzelaud, vice president of Global Channels and Alliances at Freshworks. “By partnering with Tech Data, brands in India will be able to gain actionable insight across their entire organization to help close and nurture customers for life.”
About Freshworks
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global offices to serve more than 50,000 customers throughout the world. For more information visit www.freshworks.com.
Tech Data, a TD SYNNEX (NYSE: SNX) company, is a leading global distributor and solutions aggregator for the IT ecosystem. We’re an innovative partner helping more than 150,000 customers in 100+ countries to maximize the value of technology investments, demonstrate business outcomes and unlock growth opportunities. Headquartered in Clearwater, Florida, and Fremont, California, TD SYNNEX’ 22,000 co-workers are dedicated to uniting compelling IT products, services and solutions from 1,500+ best-in-class technology vendors. Our edge-to-cloud portfolio is anchored in some of the highest-growth technology segments including cloud, cybersecurity, big data/analytics, IoT, mobility and everything as a service. TD SYNNEX is committed to serving customers and communities, and we believe we can have a positive impact on our people and our planet, intentionally acting as a respected corporate citizen. We aspire to be a diverse and inclusive employer of choice for talent across the IT ecosystem. For more information, visit www.TDSYNNEX.com or follow us on Twitter, LinkedIn, Facebook and Instagram.
