Skillsoft's New IT Skills & Salary Report Highlights Trends Impacting Technology Careers, Investments, and Talent Strategies for 2025

Rhea-AI Summary

Skillsoft has released its 2024 IT Skills and Salary Report, based on insights from over 5,100 global IT decision-makers. The report reveals that AI/ML remains the top investment priority (47%) while being the lowest-ranked skillset among team members. 65% of IT decision-makers report skill gaps in their teams, with 72% planning to address them through training. Notably, 94% observed tangible benefits from training, up from 90% last year. The report highlights challenges in hiring cybersecurity talent (38%) and AI/ML specialists (20%). Organizations are focusing on upskilling existing talent, with certified staff bringing at least $25,000 in annual added value according to over one-third of decision-makers.

Positive

• 94% of IT decision-makers report tangible benefits from training, increasing from 90% last year and 61% in 2022
• Certified staff brings at least $25,000 in annual added value according to over one-third of IT decision-makers
• 72% of organizations are investing in training existing talent to address skill gaps

Negative

• 65% of IT decision-makers report persistent skill gaps across their teams
• 38% struggle with hiring cybersecurity and information security talent
• IT teams' AI/ML skills rated lowest (34%) among nearly 30 competencies despite being top investment priority
• 61% of employees likely to look for new jobs in the coming year

Insights

Market Research Analyst

The 2024 IT Skills Survey reveals significant market dynamics affecting Skillsoft's business potential. With 65% of IT decision-makers reporting skill gaps and 72% planning to address them through training, this represents a substantial market opportunity. The 94% satisfaction rate with training benefits indicates strong product validation and potential revenue growth.

The focus on AI/ML as top investment priority, coupled with it being the lowest-ranked skillset, creates a perfect market condition for Skillsoft's learning solutions. The report shows increasing demand for certification programs, with certified staff providing at least $25,000 in annual added value, suggesting robust pricing power for certification-focused offerings.

The shift towards blended learning approaches and emphasis on leadership development (58% offering programs) indicates potential expansion opportunities in these segments.

Artificial Intelligence Tops IT Decision-Makers' List of Investment Priorities as Skillset Ranked Lowest Amongst Team Members

BOSTON--(BUSINESS WIRE)-- Skillsoft (NYSE: SKIL), a leading platform for transformative learning experiences, today released its 2024 IT Skills and Salary Report. Based on insights from more than 5,100 global IT decision-makers and professionals, the annual report examines the state of the IT industry and highlights the growing need for workforce upskilling and reskilling to keep pace with technological advancements.

Key findings from this year’s report include:

• Artificial intelligence (AI) / machine learning (ML) remains the top investment priority for IT decision-makers as they rank this skillset lowest amongst team members across nearly 30 competencies.
• IT decision-makers are struggling most with hiring cybersecurity and information security talent (38%). One-in-five are having difficulty finding AI / ML talent.
• 65% of IT decision-makers say there are skill gaps across their teams, with 72% planning to address them through training existing talent.
• 94% of IT decision-makers say they have observed a tangible benefit among their workforce from training, compared to 90% last year and 61% in 2022.
• IT professionals’ top reason for skilling is tied to interest in learning new skills (54%), followed by becoming more competitive in the job market (53%) and improving job security (46%).
• 58% of IT professionals shared their organization offers a leadership development program. 28% plan to invest in developing leadership skills in the new year.

“This year has reinforced that when it comes to the technology industry, there are two constants: change and the need to continuously adapt. Our report highlights current organizational priorities and skilling needs while offering insights into how leaders and individuals can embrace learning opportunities to drive better business outcomes,” said Orla Daly, Chief Information Officer, Skillsoft. “As AI technologies are further embedded into workplace operations and the demand for cybersecurity talent and leadership skills intensifies, it is more important than ever that organizations adopt a proactive approach to skill-building. This involves not only investing in holistic training programs that encompass technical skills, leadership skills, and certifications, but also fostering a culture of continuous learning and innovation with opportunities to put new skills into practice.”

Addressing Skill Gaps with Targeted Training

65% of respondents said they continue to face skill gaps on their teams, with over half (56%) anticipating them to persist over the next one to two years. Upskilling and reskilling existing talent continues to surge as the predominant approach to address this issue, with 72% of IT decision-makers planning to train their teams to address skill gaps, followed by hiring additional staff (38%) and leveraging AI, including generative AI (30%), to support automating processes and becoming more efficient.

IT decision-makers’ top three investment priorities for the coming year are AI / ML (47%), cybersecurity and information security (42%), and cloud computing (36%). Despite these priorities, IT decision-makers recognize a significant skill gap, rating their teams’ AI / ML skills lowest overall (34%) among nearly 30 competencies. Beyond addressing talent shortages, upskilling was found to boost team morale (60%), enhance innovation (55%), and improve talent retention (49%). Meanwhile, if skill gaps remain unaddressed, 56% of respondents believe they present a medium risk to the business and increase stress on existing employees (54%), stretch project durations (42%), and decrease the ability to meet business objectives (37%).

The Critical Role of Diverse Offerings in Talent Development and Leadership

Recent insights reveal significant gaps in the effectiveness of skilling programs. Nearly a fourth (22%) of IT decision-makers expressed dissatisfaction with their organization's talent development initiatives. To improve these programs, organizations should consider adopting a blended learning approach. IT professionals find in-person, instructor-led sessions as the most effective, followed by a mix of online and in-person training and online instructor-led options, highlighting the need to customize training methods to optimize learning outcomes and meet the evolving demands of the workforce.

Successful talent development programs must also provide access to certifications, which have become crucial for both individual career growth and organizational success in today's competitive landscape. Nearly all (97%) IT decision-makers say certified staff adds value to their organization, most prominently by bridging organizational skill gaps (49%), resolving issues efficiently (49%), and boosting productivity (48%). Over a third of IT decision-makers share that certified team members bring at least $25,000 in annual added value, helping improve the quality of work (60%) and increase engagement (48%) and efficiency (43%).

As respondents chart their career paths, they are increasingly relying on a mix of IT/tech certifications (67%), technology skills (66%), and soft skills (56%) to stand out and address the varied demands of modern businesses. This comprehensive skill prioritization is reflected in the qualities deemed essential for leadership. Respondents believe that the most crucial skills for IT leaders are power skills. The top five most important skills for leaders being team communication (74%), problem-solving (70%), critical thinking (70%), interpersonal communication (66%), and technical skills (62%).

Continuous Learning Tied to Job Satisfaction

While a quarter of respondents feel extremely satisfied with their jobs, a significant portion (61%) are still likely to look for a new job in the coming year. Respondents seeking new employers want an increase in compensation (43%), access to training or growth opportunities (35%), and remote/hybrid work options (35%). Access to talent development opportunities not only helps mitigate skill gaps, but also ensures employees are satisfied, engaged, and equipped to succeed.

For additional insights and takeaways for organizations to optimize training within their technology teams, download the 2024 IT Skills and Salary Report.

REPORT METHODOLOGY

Skillsoft's 2024 IT Skills and Salary Survey was conducted online from May to September 2024 using the Qualtrics XM Platform. Skillsoft distributed survey invitations to professionals around the world. The survey was made available in blogs, newsletters, social media, and the Skillsoft website. After cleaning the data, the survey yielded more than 5,100 complete responses from IT decision-makers, including executives, senior leaders, and mid-level managers, and professionals worldwide. The survey was tabulated using the Qualtrics XM Platform.

ABOUT SKILLSOFT

Skillsoft (NYSE: SKIL) delivers transformative learning experiences that propel organizations and people to grow together. The Company partners with enterprise organizations and serves a global community of learners to prepare today’s employees for tomorrow’s economy. With Skillsoft, customers gain access to blended, multimodal learning experiences that do more than build skills, they grow a more capable, adaptive, and engaged workforce. Through a portfolio of best-in-class content, a platform that is personalized and connected to customer needs, world-class tech and a broad ecosystem of partners, Skillsoft drives continuous growth and performance for employees and their organizations by overcoming critical skill gaps and unlocking human potential.

View source version on businesswire.com: https://www.businesswire.com/news/home/20241113929992/en/

INVESTORS 

Rich Walker

rich.walker@skillsoft.com

MEDIA 

Cameron Martin 

cameron.martin@skillsoft.com

Source: Skillsoft

FAQ

What are the top investment priorities for IT decision-makers in 2024 according to Skillsoft (SKIL)?

According to Skillsoft's 2024 report, the top three investment priorities are AI/ML (47%), cybersecurity and information security (42%), and cloud computing (36%).

How many IT decision-makers reported skill gaps in their teams in Skillsoft's (SKIL) 2024 report?

65% of IT decision-makers reported skill gaps in their teams, with 56% expecting these gaps to persist over the next one to two years.

What percentage of IT professionals received tangible benefits from training according to Skillsoft's (SKIL) 2024 report?

94% of IT decision-makers observed tangible benefits from training in 2024, up from 90% in 2023 and 61% in 2022.

What is the estimated annual value added by certified IT staff according to Skillsoft's (SKIL) 2024 report?

Over one-third of IT decision-makers reported that certified team members bring at least $25,000 in annual added value to their organizations.