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Skillsoft Research Reveals Misalignment Between Organizations’ Strategic Goals and Workforce Skills Entering 2025

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Skillsoft (NYSE: SKIL) released research highlighting significant gaps between organizational goals and workforce readiness for 2025. The study, surveying over 2,100 employees across the US, UK, and Germany, reveals that only 48% of workers know their company's strategic goals, with just 40% clear about their role in achieving them. Despite skills gaps being a major business transformation barrier, only 19% of organizations prioritize closing them.

Key findings show that merely 23% of employees feel extremely prepared for future work challenges. Top organizational priorities include improving operational efficiency (48%), increasing revenue (46%), and enhancing customer experience (39%). The research also indicates low satisfaction levels, with only 25% of respondents extremely satisfied with their current roles and 21% with their organization's culture.

Skillsoft (NYSE: SKIL) ha pubblicato una ricerca che evidenzia significative lacune tra gli obiettivi aziendali e la preparazione della forza lavoro per il 2025. Lo studio, che ha interrogato oltre 2.100 dipendenti negli Stati Uniti, Regno Unito e Germania, rivela che solo il 48% dei lavoratori conosce gli obiettivi strategici della propria azienda, con solo il 40% chiaro riguardo al proprio ruolo nel raggiungerli. Nonostante le lacune nelle competenze rappresentino una barriera significativa alla trasformazione aziendale, solo il 19% delle organizzazioni dà priorità alla loro risoluzione.

I risultati chiave mostrano che solamente il 23% dei dipendenti si sente estremamente preparato ad affrontare le sfide lavorative future. Le principali priorità organizzative includono il miglioramento dell'efficienza operativa (48%), l'aumento del fatturato (46%) e il potenziamento dell'esperienza del cliente (39%). La ricerca indica anche bassi livelli di soddisfazione, con solo il 25% degli intervistati estremamente soddisfatti dei propri ruoli attuali e il 21% della cultura della propria organizzazione.

Skillsoft (NYSE: SKIL) publicó una investigación que destaca las brechas significativas entre los objetivos organizacionales y la preparación de la fuerza laboral para 2025. El estudio, que encuestó a más de 2,100 empleados en EE. UU., Reino Unido y Alemania, revela que solo el 48% de los trabajadores conoce los objetivos estratégicos de su empresa, y solo el 40% tiene claro su papel en alcanzarlos. A pesar de que las brechas de habilidades son una barrera importante para la transformación empresarial, solo el 19% de las organizaciones prioriza cerrarlas.

Los hallazgos clave muestran que apenas el 23% de los empleados se siente extremadamente preparado para los desafíos laborales futuros. Las principales prioridades organizacionales incluyen mejorar la eficiencia operativa (48%), aumentar los ingresos (46%) y mejorar la experiencia del cliente (39%). La investigación también indica niveles de satisfacción bajos, ya que solo el 25% de los encuestados está extremadamente satisfecho con sus roles actuales y el 21% con la cultura de su organización.

Skillsoft (NYSE: SKIL)는 2025년을 위한 조직 목표와 직원 준비 상태 간의 중대한 격차를 강조하는 연구 결과를 발표했습니다. 미국, 영국, 독일에서 2,100명 이상의 직원을 대상으로 한 이 연구에 따르면, 직원의 48%만이 회사의 전략적 목표를 알고 있으며, 자신의 역할에 대해 명확한 인식을 가진 비율은 40%에 불과합니다. 기술 격차가 중요한 비즈니스 변혁의 장벽이지만, 이를 해소하는 것을 우선시하는 조직은 단 19%에 불과합니다.

주요 결과에 따르면 단지 23%의 직원만이 향후 업무 도전에 대해 매우 준비되어 있다고 느끼고 있습니다. 조직의 주요 우선 순위는 운영 효율성 향상(48%), 수익 증가(46%), 고객 경험 향상(39%)이 포함됩니다. 연구 결과 현재 역할에 대해 극도로 만족하는 응답자는 25%에 불과하며, 조직 문화에 대해서는 21%만이 극도로 만족한다고 응답했습니다.

Skillsoft (NYSE: SKIL) a publié une recherche mettant en évidence des écarts significatifs entre les objectifs organisationnels et la préparation de la main-d'œuvre pour 2025. L'étude, qui a interrogé plus de 2 100 employés aux États-Unis, au Royaume-Uni et en Allemagne, révèle que seulement 48% des travailleurs connaissent les objectifs stratégiques de leur entreprise, avec seulement 40% qui comprennent clairement leur rôle dans leur réalisation. Bien que les lacunes en matière de compétences constituent un obstacle majeur à la transformation des entreprises, seules 19% des organisations donnent la priorité à leur fermeture.

Les résultats clés montrent que seulement 23% des employés se sentent extrêmement préparés aux défis futurs du travail. Les principales priorités organisationnelles incluent l'amélioration de l'efficacité opérationnelle (48%), l'augmentation des revenus (46%) et l'amélioration de l'expérience client (39%). La recherche indique également des niveaux de satisfaction faibles, avec seulement 25% des répondants extrêmement satisfaits de leurs rôles actuels et 21% de la culture de leur organisation.

Skillsoft (NYSE: SKIL) hat eine Forschung veröffentlicht, die erhebliche Lücken zwischen den Unternehmenszielen und der Einsatzbereitschaft der Mitarbeiter für 2025 aufzeigt. Die Studie, die über 2.100 Mitarbeiter in den USA, Großbritannien und Deutschland befragt hat, zeigt, dass nur 48% der Arbeitnehmer die strategischen Ziele ihres Unternehmens kennen und nur 40% sich über ihre Rolle bei deren Erreichung im Klaren sind. Obwohl Kompetenzlücken eine große Barriere für den unternehmerischen Wandel darstellen, priorisieren nur 19% der Organisationen deren Schließung.

Wichtige Erkenntnisse zeigen, dass lediglich 23% der Mitarbeiter sich extrem gut auf zukünftige Herausforderungen vorbereitet fühlen. Zu den wichtigsten Prioritäten der Organisation gehören die Verbesserung der operativen Effizienz (48%), die Umsatzsteigerung (46%) und die Verbesserung des Kundenerlebnisses (39%). Die Forschung zeigt auch niedrige Zufriedenheitswerte, da nur 25% der Befragten mit ihren aktuellen Rollen und 21% mit der Unternehmenskultur extrem zufrieden sind.

Positive
  • Comprehensive research study covering 2,100+ employees across three major markets
  • Clear identification of top organizational priorities: operational efficiency (48%), revenue growth (46%), customer experience (39%)
Negative
  • Only 48% of employees are aware of company strategic goals
  • Just 23% of employees feel extremely prepared for future work challenges
  • Low employee satisfaction rates (25% extremely satisfied with roles)
  • Only 21% extremely satisfied with organizational culture
  • Mere 19% of organizations prioritize closing skill gaps
  • 31% received new training and upskilling opportunities

Insights

The research findings reveal concerning gaps between organizational strategies and workforce readiness that could impact Skillsoft's (SKIL) market position. With only 48% of employees informed about strategic goals and a mere 23% feeling prepared for future challenges, there's a clear market opportunity for learning solutions. However, the data also suggests potential headwinds for Skillsoft's business model, as only 19% of organizations prioritize closing skills gaps.

The disconnect between organizational priorities (operational efficiency and revenue growth) and employee development needs presents both an opportunity and challenge for Skillsoft's growth trajectory. The emphasis on personalized, role-based training aligns with current market demands but may require significant platform adaptations. The findings about GenAI tools and presidential election impacts could influence product development and go-to-market strategies.

The survey highlights critical workforce development challenges that directly affect employee retention and organizational performance. The low satisfaction rates - only 25% extremely satisfied with current roles and 21% with organizational culture - signal significant risks for companies. Gen Z's higher dissatisfaction (25%) is particularly concerning for long-term talent retention.

The data shows a clear correlation between skills alignment, job satisfaction and cultural satisfaction. With 81% of dissatisfied employees reporting skills misalignment with strategic priorities, organizations must prioritize targeted learning and development initiatives. The high rates of burnout (39%) and decreased motivation (35%) further emphasize the urgent need for comprehensive talent development strategies.

Less Than a Quarter of Employees Feel Fully Prepared to Handle Upcoming Work Challenges; Readiness Tied to Tailored Training and Coaching

BOSTON--(BUSINESS WIRE)-- Skillsoft (NYSE: SKIL), a leading platform for transformative learning experiences, today released new research exploring organizations’ strategic priorities for 2025 and employees’ preparedness to achieve them. Based on a survey of more than 2,100 full-time employees in the United States, United Kingdom, and Germany, the findings reveal that less than half (48%) of respondents have been informed of their organizations’ strategic goals and priorities for the coming year. Of those who have been informed, only 40% say they are extremely clear about their role in achieving these goals, and just a third believe their skills strongly align with them.

Despite the World Economic Forum finding that 60% of organizations identify skills gaps as the single biggest inhibitor for the transformation of their business, just 19% of survey respondents said closing skills gaps were among their organizations’ top priorities for 2025. The largest portion of respondents cited improving operational efficiency (48%), increasing revenue (46%), and enhancing the customer experience (39%). With employees feeling as though development opportunities are lacking, the largest portion expects talent acquisition and retention to be the top challenge their organization faces next year.

“Boosting efficiency, revenue, and customer satisfaction should undoubtedly be business priorities. However, to achieve these, leaders must champion the importance of skills development, integrating it into the core strategic objectives of the organization to ensure that workforce capabilities evolve in tandem with business needs,” said Ciara Harrington, Chief People Officer, Skillsoft. "By creating a strong foundation of talent through training and a consistent strategy communications plan, employees will be better prepared to adapt, innovate, and contribute to their organization’s long-term success."

From rapid technological advancements to a new U.S. presidential administration on the horizon, the workplace will continue to shift in 2025, leading to just 23% of respondents saying they feel extremely prepared to handle future work-related challenges. Contributing to this uncertainty, a fifth of respondents identified the lack of training and skill development opportunities as their primary work-related challenge in the past year. Less than a third (31%) said they had received new training and upskilling opportunities or access to new technologies (e.g. GenAI tools) to achieve their professional goals.

To feel more prepared, respondents are primarily seeking personalized, role-based training options, more frequent and updated training, and access to mentoring and coaching. Beyond preparedness, respondents also saw stronger relationships with colleagues, increased confidence in tackling new challenges, and enhanced creativity and problem-solving skills after training and upskilling.

"Access to training and new technologies nurtures continuous learning and adaptability, empowering employees to tackle future challenges,” Harrington continued. “An investment in talent is an investment in the future of your company and its competitive edge."

Clear communication of goals and priorities is essential for organizations to foster workforce confidence and eliminate uncertainty.

Only 25% of respondents are extremely satisfied with their current roles, with those most dissatisfied pointing to feeling unprepared for future challenges (86%) and a lack of visibility into organizational goals (43%). Just 21% of respondents are extremely satisfied with the overall culture of their organization.

  • Gen Z respondents expressed greater feelings of workplace dissatisfaction (25%) compared to other age groups.
  • 54% of respondents who are dissatisfied with their current roles are somewhat or extremely unsatisfied with company culture.
  • A majority (81%) of respondents dissatisfied with their role believe their skills are misaligned with their organizations’ strategic priorities.
  • Burnout and exhaustion (39%), decreased motivation/engagement (35%), and overwhelming workload and responsibilities (35%) were respondents' top work-related challenges over the past year. Investing in talent development can help build important time management skills while also providing another opportunity to engage and motivate the workforce.

The result of the U.S. presidential election has myriad expected impacts on the workplace.

73% of respondents expect the results of the recent U.S. presidential election to have a slight to extreme degree of impact on their organization for the coming year.

  • Respondents anticipate a positive impact on areas including employee development and career pathing (71%) and the use of AI tools in the workplace (69%).
  • Respondents anticipate a negative impact on areas including regulatory compliance requirements (35%) and employee morale and engagement (34%).
  • Respondents in management and leadership roles share similar sentiments about the expected impact of the U.S. presidential election, though managers believe it will have the biggest negative impact on employee development and career pathing.

To learn more about the findings from Skillsoft’s research, visit here.

RESEARCH METHODOLOGY

Skillsoft’s research survey was conducted online from October to November 2024 through the Pollfish platform. The survey yielded 2,150 complete responses from full-time workers across various industries and roles in the United States, United Kingdom, and Germany.

ABOUT SKILLSOFT

Skillsoft (NYSE: SKIL) delivers transformative learning experiences that propel organizations and people to grow together. The Company partners with enterprise organizations and serves a global community of learners to prepare today’s employees for tomorrow’s economy. With Skillsoft, customers gain access to blended, multimodal learning experiences that do more than build skills, they grow a more capable, adaptive, and engaged workforce. Through a portfolio of best-in-class content, a platform that is personalized and connected to customer needs, world-class tech and a broad ecosystem of partners, Skillsoft drives continuous growth and performance for employees and their organizations by overcoming critical skill gaps and unlocking human potential.

INVESTORS

Rich Walker

rich.walker@skillsoft.com

MEDIA

Cameron Martin

cameron.martin@skillsoft.com

Source: Skillsoft

FAQ

What percentage of employees are aware of Skillsoft's (SKIL) strategic goals for 2025?

According to the research, only 48% of employees have been informed of their organizations' strategic goals and priorities for 2025.

What are the top organizational priorities identified in Skillsoft's (SKIL) 2025 research?

The top priorities identified are improving operational efficiency (48%), increasing revenue (46%), and enhancing customer experience (39%).

How many employees feel extremely prepared for future work challenges according to Skillsoft's study?

Only 23% of respondents say they feel extremely prepared to handle future work-related challenges.

What percentage of employees received training and upskilling opportunities according to SKIL's research?

Less than a third (31%) of employees said they had received new training and upskilling opportunities or access to new technologies.

What are the main work-related challenges identified in Skillsoft's 2024 survey?

The top challenges were burnout and exhaustion (39%), decreased motivation/engagement (35%), and overwhelming workload and responsibilities (35%).

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