Skillsoft Announces General Availability of Conversation AI Simulator CAISY™ to Build More Effective Business Leaders
- Skillsoft CAISY provides businesses with an experiential and emotionally safe training environment for workplace conversations, improving communication skills.
- Skillsoft's new Aspire Journeys and Skill Benchmarks help learners develop proficiency in generative AI and close skills gaps within the enterprise.
- Expanded curriculum on ethical AI educates learners and business leaders on potential bias and organizational risk.
- None.
Company also launches new Skill Benchmarks, Aspire Journeys, and an expanded curriculum for generative AI to help companies assess, address, and close skills gaps
“Leading organizations understand that continuous and dynamic training is critical for the development and advancement of interpersonal and leadership skills. However, these trainings historically have been difficult to develop and conduct given the staffing required to manage these programs,” said R “Ray” Wang, Principal Analyst and Founder, Constellation Research. “Now with the power of AI, every organization can enable employees and managers at all levels to not only practice these skills, but also receive feedback in real-time in their own private session. These AI based tools will transform and democratize interpersonal skills development for organizations of all sizes and industries."
Leveraging Skillsoft’s deep library of proprietary content and experience delivering coaching at scale, CAISY enables employees to practice essential, yet often challenging scenarios related to employee performance management, customer negotiations, customer service challenges, and much more. CAISY not only facilitates these dialogues, but also offers immediate, personalized feedback and recommends tailored Skillsoft courseware to guide development. To ensure fairness, prevent bias, and deter inappropriate responses, each interaction with CAISY is monitored for potential abuse, context, and accuracy. This blend of innovation and governance creates a safe and effective learning experience that equips the workforce with vital interpersonal skills and improves confidence, company culture, and business outcomes.
In addition to CAISY, Skillsoft today unveiled multiple offerings for businesses to build the technology, leadership, and risk management skills needed to use AI productively and responsibly.
“Generative AI is one of the most significant technological advancements of our lifetime and we recognize the challenge organizations and employees face as it transforms how they work, and in-turn, what and how they need to learn,” said Jeffrey R. Tarr, Chief Executive Officer, Skillsoft. “Every aspect of generative AI – from development to governance – relies on humans and human skills. We’re proud to unveil these new learning experiences, tools, and curricula that help businesses build the skills required to make the most of this uniquely human moment.”
Aspire Journeys for Generative AI
Skillsoft is releasing and developing new generative AI Aspire Journeys, multi-modal learning paths designed to promote subject literacy from the front line to the C-suite. With course content ranging from “Generative AI Foundations and Guardrails” to “AI and ML for Decision-Makers," the Aspire Journeys ensure learners understand the fundamental principles to experiment, use, and build with generative AI responsibly and effectively as they reimagine work across functions.
Skill Benchmarks for Generative AI
Skillsoft’s new Skill Benchmarks assess proficiency and learner knowledge around generative AI’s principles, responsible use, and impact on work, as well as prompt engineering in ChatGPT. After earning a score and level – ranging from Novice to Advanced – learners receive personalized learning recommendations that deepen skillsets and progress them from AI literacy to mastery, which as a result, helps close skills gaps within the enterprise.
Ethical Use of AI in the Workplace
The World Economic Forum found that
Resources:
About Skillsoft
Skillsoft (NYSE: SKIL) delivers transformative learning experiences that propel organizations and people to grow together. The Company partners with enterprise organizations and serves a global community of learners to prepare today’s employees for tomorrow’s economy. With Skillsoft, customers gain access to blended, multimodal learning experiences that do more than build skills, they grow a more capable, adaptive, and engaged workforce. Through a portfolio of best-in-class content, a platform that is personalized and connected to customer needs, world-class tech and a broad ecosystem of partners, Skillsoft drives continuous growth and performance for employees and their organizations by overcoming critical skill gaps and unlocking human potential.
View source version on businesswire.com: https://www.businesswire.com/news/home/20230913785938/en/
Investors
Chad Lyne
chad.lyne@skillsoft.com
Media
Cameron Martin
cameron.martin@skillsoft.com
Source: Skillsoft
