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Secoo Group: Transforming Luxury Goods Operation Models with AIGC and ChatGPT Technologies

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Secoo Group (NASDAQ: SECO) is advancing the use of intelligent content generation technologies in luxury e-commerce. With over 100 million service interactions and a consultation resolution rate exceeding 90%, Secoo is enhancing customer communication and product information delivery. The company is set to further explore AIGC and ChatGPT technologies to create interactive experiences that mirror real human conversations, significantly improving content related to luxury products. This shift aims to transform existing e-commerce operations and position AIGC as a fundamental component in the luxury digital content landscape.

Positive
  • Over 100 million service interactions reported.
  • Consultation resolution rate exceeds 90%.
  • Exploration of AIGC and ChatGPT technologies to enhance luxury e-commerce.
Negative
  • None.

BEIJING, Feb. 6, 2023 /PRNewswire/ -- In recent years, Secoo Group (NASDAQ: SECO), a leading online-offline boutique lifestyle platform in Asia, has been continuously exploring the application of intelligent content generation technology to luxury-related businesses, such as pre-sale customer communication and consultation, luxury product basic information, including product titles, selling points, brand stories, related collocations, etc., with a service frequency of over 100 million and a consultation resolution rate of more than 90%. Subsequently, Secoo Group will also conduct in-depth research and expansion on AIGC and ChatGPT related technologies, realizing interactive conversations similar to real people through ChatGPT technology, further enriching the degree of relevant content such as luxury-related text and video content, product selling points description, etc., and significantly improving the conversion rate; with an ever-changing pace, profoundly, quickly, and thoroughly changing the existing luxury e-commerce operation model. In the future, AIGC will lead a new revolution in the digital content field and become the content production infrastructure of luxury e-commerce.

Cision View original content:https://www.prnewswire.com/news-releases/secoo-group-transforming-luxury-goods-operation-models-with-aigc-and-chatgpt-technologies-301739286.html

SOURCE Secoo Group

FAQ

What technologies is Secoo Group using to transform luxury e-commerce?

Secoo Group is utilizing intelligent content generation technologies, including AIGC and ChatGPT.

How many service interactions has Secoo Group achieved?

Secoo Group has reported over 100 million service interactions.

What is the consultation resolution rate for Secoo Group's services?

Secoo Group has achieved a consultation resolution rate exceeding 90%.

What is the significance of AIGC for Secoo Group?

AIGC is expected to lead a new revolution in digital content for luxury e-commerce.

When was the press release regarding Secoo Group's technological advancements published?

The press release was published on February 6, 2023.

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