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SmileDirectClub Partners With MetLife

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SmileDirectClub has partnered with MetLife to provide in-network coverage for its telehealth teeth straightening services to over 20 million individuals insured under MetLife's dental plans. This collaboration aims to enhance consumer access to affordable orthodontic care, expanding SmileDirectClub's coverage to virtually all major insurance providers in the U.S. Customers can start their treatment via 3D scans or at-home impression kits, with remote monitoring by licensed professionals. Since its U.S. launch in 2014, SmileDirectClub has served over one million customers globally.

Positive
  • Partnership with MetLife expands access to over 20 million insured individuals.
  • SmileDirectClub's clear aligner treatment now covered by almost all major U.S. insurance providers.
  • Increased customer convenience through various access methods for treatment initiation.
Negative
  • None.

Telehealth Pioneer and Leading Dental Insurer Team Up to Expand Consumer Access to Safe, Convenient and Affordable Premium Teeth Straightening

NASHVILLE, Tenn., Nov. 23, 2020 (GLOBE NEWSWIRE) -- SmileDirectClub, Inc. (Nasdaq: SDC), the oral care company with the first telehealth platform for teeth straightening, has partnered with MetLife, one of the leading U.S. dental insurance providers, to deliver in-network coverage of SmileDirectClub's convenient, affordable, remote orthodontic care to the more than 20 million individuals insured under its dental plans.

“We’re pleased to launch this partnership with MetLife and provide their millions of participants with access to our pioneering teledentistry platform and our premium, American-made clear aligners on an in-network basis,” said Chief Executive Officer David Katzman. “With this partnership, SmileDirectClub’s innovative clear aligner treatment is now covered by almost all major insurance providers in the U.S. We’re proud to join with MetLife in our mission of making orthodontic care convenient and affordable for everyone.”

MetLife plan participants will have three ways to get started on their SmileDirectClub journey: with a 3D scan performed at one of SmileDirectClub’s SmileShops; at a SmileDirectClub Partner Network affiliated dentist or orthodontist office; or with a doctor-prescribed at-home impression kit. Regardless of how a customer’s journey begins, treatment is prescribed and monitored remotely by state-licensed dentists and orthodontists from start to finish using SmileDirectClub’s pioneering teledentistry platform.

Since launching in the U.S. in 2014, SmileDirectClub has become one of the fastest-growing health technology companies and the fastest-growing teledentistry provider, serving over one million customers around the world.

About SmileDirectClub
SmileDirectClub, Inc. (Nasdaq: SDC) (“SmileDirectClub”) is an oral care company and creator of the first medtech platform for teeth straightening. Through its cutting-edge telehealth technology and vertically integrated model, SmileDirectClub is revolutionizing the oral care industry, from clear aligner therapy to affordable, premium oral care products. SmileDirectClub’s mission is to democratize access to a smile each and every person loves by making it affordable and convenient for everyone. SmileDirectClub is headquartered in Nashville, Tennessee and operates in the U.S., Canada, Australia, New Zealand, United Kingdom, Ireland, Germany, Austria, Hong Kong, Singapore, and Spain. For more information, please visit SmileDirectClub.com.

Contact:
SmileDirectClub Media Relations: Press@SmileDirectClub.com


FAQ

What is the significance of the partnership between SmileDirectClub and MetLife?

The partnership enables SmileDirectClub to offer its orthodontic services to over 20 million MetLife dental plan participants, facilitating access to affordable dental care.

How does the partnership affect SmileDirectClub's insurance coverage?

With MetLife on board, SmileDirectClub's clear aligner treatment is now covered by nearly all major U.S. dental insurance providers.

When was the partnership between SmileDirectClub and MetLife announced?

The partnership was announced on November 23, 2020.

What options do MetLife plan participants have to access SmileDirectClub services?

Participants can start treatment via a 3D scan at SmileDirectClub's locations, through affiliated dental offices, or by using an at-home impression kit.

How many customers has SmileDirectClub served since its launch?

Since its U.S. launch in 2014, SmileDirectClub has served over one million customers worldwide.

SmileDirectClub, Inc.

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