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Sangoma Technologies Corporation (symbol: SANG) is a leading provider of globally scalable voice-over-IP (VoIP) telephony systems. Established in 1984, Sangoma offers a comprehensive range of communication solutions that cater to small and medium-sized businesses (SMBs), enterprises, original equipment manufacturers (OEMs), carriers, and service providers. The company is publicly traded on the TSX Venture Exchange.
Sangoma's core offerings include both on-site and cloud-based business communication systems, providing organizations with reliable and flexible telephony solutions. Their product portfolio encompasses SIP trunking, IP phones, gateways, session border controllers, and telecom interface cards. These products ensure seamless connectivity between traditional telecom infrastructure and modern IP-based technologies.
In addition to hardware, Sangoma is noted for its robust software components that support voice and data connectivity for various communication applications. Their solutions include Cloud Services, Video Conferencing, Carrier Services, and Business Phone Systems. By integrating these solutions, businesses can achieve higher levels of collaboration, productivity, and return on investment (ROI).
Sangoma's market reach spans several key geographic centers, with the United States being its primary revenue driver. The company also operates in Canada and other foreign countries, thereby establishing a significant global footprint. Their customer-centric approach and innovative solutions make Sangoma a trusted partner for businesses looking to enhance their communication strategies.
Recent achievements include forming strategic partnerships and expanding product lines to adapt to the evolving communication landscape. Sangoma continues to invest in technology that aligns with current business needs, ensuring that clients are equipped with state-of-the-art tools for effective communication.
Sangoma Technologies Corporation (SANG) announced enhancements to its cloud-based Contact Center platform, Sangoma CX, including new omnichannel webchat support. These features aim to improve customer interactions by allowing agents to seamlessly switch between calls and webchats, thereby enhancing productivity and reducing wait times. Additionally, updated reporting tools will help organizations track webchat performance and improve customer satisfaction. The updates reflect Sangoma's commitment to providing comprehensive communication solutions that facilitate better customer experiences and loyalty.
Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG) announced a strategic partnership with AVANT, enhancing its market reach in cloud-based Communications as a Service (CaaS). This partnership allows AVANT's Trusted Advisors to access Sangoma's comprehensive suite of cloud-native business communications solutions, including Unified Communication as a Service (UCaaS), contact center services, and managed SD-WAN. Sangoma aims to leverage this alliance to boost its offerings in the rapidly evolving technology services distribution sector. The collaboration is expected to empower businesses to transform their communication strategies.
Sangoma Technologies Corporation (SANG), recognized for the eighth consecutive year in Gartner's 2022 Magic Quadrant for Unified Communications as a Service (UCaaS), continues to solidify its position among industry leaders. The report identifies Sangoma as one of only 13 companies globally recognized in this category. Chief Marketing Officer Jim Machi expressed pride in the company’s vision and execution, highlighting their comprehensive cloud communication services portfolio that goes beyond UCaaS to include CCaaS, video meetings, and collaboration tools.
Sangoma Technologies Corporation (Nasdaq: SANG) introduced its new P-Series line of IP telephones designed for various business needs. The series includes models P310/P315, P320/P325/P330, and the flagship P370 Touchscreen, all featuring color screens, high-definition voice, and seamless integration with Sangoma's UC platforms. With advanced features and easy plug-and-play deployment, the P-Series aims to meet modern workforce demands for customization and user-friendly interfaces. The phones also support productivity applications such as voicemail and call logs, enhancing user experience.
Sangoma Technologies Corporation has achieved a significant milestone by shipping its one millionth IP desk phone to Jenne Inc., reinforcing its position in the cloud communications market. Offering an integrated suite that includes UCaaS, desktop and mobile client software, and more, Sangoma ensures seamless communication for businesses. CEO Jim Machi highlights the importance of desk phones in their offerings, emphasizing the deep integration with their cloud services, which allows unique features like visual voicemail. This achievement showcases Sangoma's commitment to providing reliable technology amidst supply chain challenges.
Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG) announced a partnership with TBI, a major technology brokerage with over 25 years of experience. This collaboration aims to enhance Sangoma's position in the Telecom Solutions Broker channel, offering a comprehensive suite of cloud-based communications solutions including UCaaS and CCaaS. The partnership will empower TBI’s network of agents to provide businesses with tailored technology solutions, enhancing productivity and reducing costs. This strategic move underscores Sangoma's commitment to expanding its cloud services portfolio.
Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG) will participate in the Channel Partners Conference & Expo from April 11-14, 2022, in Las Vegas. This marks over a decade of attendance for Sangoma. The company will showcase its communication solutions and innovations, especially following its recent acquisition of NetFortris, which expands its offerings to include SD-WAN and network security. Attendees can visit booth 1439 for demos and insights from Sangoma’s team, with a special happy hour featuring celebrity mixologist Evan Hosaka on April 12.
Sangoma Technologies Corporation has successfully onboarded Temco Logistics as a new client for its Contact Center as a Service (CCaaS) solution. The partnership aims to enhance Temco's customer service capabilities, accommodating their rising call volumes, which range from 20,000 to 40,000 calls monthly, peaking at 91,000 during sales events. Sangoma's solution enabled Temco to save $40,000 on annual labor costs and $20,000 on phone expenses, while allowing remote work for 45% of staff, thus reducing overhead costs.
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