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Sangoma Technologies Corporation (symbol: SANG) is a leading provider of globally scalable voice-over-IP (VoIP) telephony systems. Established in 1984, Sangoma offers a comprehensive range of communication solutions that cater to small and medium-sized businesses (SMBs), enterprises, original equipment manufacturers (OEMs), carriers, and service providers. The company is publicly traded on the TSX Venture Exchange.
Sangoma's core offerings include both on-site and cloud-based business communication systems, providing organizations with reliable and flexible telephony solutions. Their product portfolio encompasses SIP trunking, IP phones, gateways, session border controllers, and telecom interface cards. These products ensure seamless connectivity between traditional telecom infrastructure and modern IP-based technologies.
In addition to hardware, Sangoma is noted for its robust software components that support voice and data connectivity for various communication applications. Their solutions include Cloud Services, Video Conferencing, Carrier Services, and Business Phone Systems. By integrating these solutions, businesses can achieve higher levels of collaboration, productivity, and return on investment (ROI).
Sangoma's market reach spans several key geographic centers, with the United States being its primary revenue driver. The company also operates in Canada and other foreign countries, thereby establishing a significant global footprint. Their customer-centric approach and innovative solutions make Sangoma a trusted partner for businesses looking to enhance their communication strategies.
Recent achievements include forming strategic partnerships and expanding product lines to adapt to the evolving communication landscape. Sangoma continues to invest in technology that aligns with current business needs, ensuring that clients are equipped with state-of-the-art tools for effective communication.
Sangoma Technologies Corporation (Nasdaq: SANG) announced the launch of Sangoma Suite, an all-in-one communications solution aimed at modern businesses.Sangoma Suite combines unified communications as a service (UCaaS), collaboration tools, video meetings, contact center, SD-WAN, and cloud security into a single package, enhancing productivity while reducing vendor complexity.
Available now, this solution offers businesses the benefits of cost savings through bundled services, proven interoperability, and comprehensive expert support. Sangoma's Chief Product and Marketing Officer, Jim Machi, emphasized that this suite is designed to simplify communications and provide reliability.
Sangoma Technologies Corporation (SANG) announced enhancements to its cloud-based Contact Center platform, Sangoma CX, including new omnichannel webchat support. These features aim to improve customer interactions by allowing agents to seamlessly switch between calls and webchats, thereby enhancing productivity and reducing wait times. Additionally, updated reporting tools will help organizations track webchat performance and improve customer satisfaction. The updates reflect Sangoma's commitment to providing comprehensive communication solutions that facilitate better customer experiences and loyalty.
Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG) announced a strategic partnership with AVANT, enhancing its market reach in cloud-based Communications as a Service (CaaS). This partnership allows AVANT's Trusted Advisors to access Sangoma's comprehensive suite of cloud-native business communications solutions, including Unified Communication as a Service (UCaaS), contact center services, and managed SD-WAN. Sangoma aims to leverage this alliance to boost its offerings in the rapidly evolving technology services distribution sector. The collaboration is expected to empower businesses to transform their communication strategies.
Sangoma Technologies Corporation (SANG), recognized for the eighth consecutive year in Gartner's 2022 Magic Quadrant for Unified Communications as a Service (UCaaS), continues to solidify its position among industry leaders. The report identifies Sangoma as one of only 13 companies globally recognized in this category. Chief Marketing Officer Jim Machi expressed pride in the company’s vision and execution, highlighting their comprehensive cloud communication services portfolio that goes beyond UCaaS to include CCaaS, video meetings, and collaboration tools.
Sangoma Technologies Corporation (Nasdaq: SANG) introduced its new P-Series line of IP telephones designed for various business needs. The series includes models P310/P315, P320/P325/P330, and the flagship P370 Touchscreen, all featuring color screens, high-definition voice, and seamless integration with Sangoma's UC platforms. With advanced features and easy plug-and-play deployment, the P-Series aims to meet modern workforce demands for customization and user-friendly interfaces. The phones also support productivity applications such as voicemail and call logs, enhancing user experience.
Sangoma Technologies Corporation has achieved a significant milestone by shipping its one millionth IP desk phone to Jenne Inc., reinforcing its position in the cloud communications market. Offering an integrated suite that includes UCaaS, desktop and mobile client software, and more, Sangoma ensures seamless communication for businesses. CEO Jim Machi highlights the importance of desk phones in their offerings, emphasizing the deep integration with their cloud services, which allows unique features like visual voicemail. This achievement showcases Sangoma's commitment to providing reliable technology amidst supply chain challenges.
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