Rackspace Technology Delivers One of the Largest Third-Party Epic Cloud Deployments for AdventHealth, Covering 53 Hospitals across Nine States
Rackspace Technology has successfully deployed one of the largest Epic Electronic Health Record (EHR) systems for AdventHealth, covering 53 hospitals across nine states. The implementation scales to over 38,000 concurrent users, making Rackspace the largest third-party Epic hosting provider globally. The deployment includes SLA-backed managed services, a predictable cost model, and cloud adjacency for third-party applications. The migration was completed in under 2 hours, with AdventHealth reporting notable performance improvements since going live. The system serves over 8 million patients annually and includes hosting and management of nine additional strategic applications in AdventHealth's IT portfolio.
Rackspace Technology ha implementato con successo uno dei più grandi sistemi di Electronic Health Record (EHR) Epic per AdventHealth, che copre 53 ospedali in nove stati. L'implementazione supporta oltre 38.000 utenti simultanei, rendendo Rackspace il maggiore fornitore terzo di hosting Epic a livello globale. Il deployment include servizi gestiti con SLA, un modello di costo prevedibile e compatibilità cloud per applicazioni di terze parti. La migrazione è stata completata in meno di 2 ore, con AdventHealth che ha riportato notevoli miglioramenti delle prestazioni sin dalla messa in produzione. Il sistema serve oltre 8 milioni di pazienti all'anno e include l'hosting e la gestione di nove ulteriori applicazioni strategiche nel portafoglio IT di AdventHealth.
Rackspace Technology ha desplegado con éxito uno de los sistemas más grandes de Epic Electronic Health Record (EHR) para AdventHealth, cubriendo 53 hospitales en nueve estados. La implementación escala a más de 38,000 usuarios concurrentes, convirtiendo a Rackspace en el mayor proveedor de hosting Epic de terceros a nivel mundial. El despliegue incluye servicios gestionados respaldados por SLA, un modelo de costos predecible y adyacencia en la nube para aplicaciones de terceros. La migración se completó en menos de 2 horas, y AdventHealth ha informado sobre mejorasnotables en el rendimiento desde que se puso en marcha. El sistema atiende a más de 8 millones de pacientes anualmente e incluye el alojamiento y la gestión de nueve aplicaciones estratégicas adicionales en el portafolio de TI de AdventHealth.
Rackspace Technology는 AdventHealth를 위해 미국에서 가장 큰 Epic 전자 건강 기록(EHR) 시스템 중 하나를 성공적으로 배포했습니다. 이 시스템은 9개 주의 53개 병원을 포함하며, 38,000명 이상의 동시 사용자를 지원하여 Rackspace를 전 세계 최대의 제3자 Epic 호스팅 제공업체로 만들었습니다. 이 배포는 SLA 기반의 관리 서비스, 예측 가능한 비용 모델, 및 제3자 애플리케이션을 위한 클라우드 인접성을 포함합니다. 마이그레이션은 2시간 이내에 완료되었으며, AdventHealth는 가동 이후 주목할 만한 성능 향상을 보고했습니다. 이 시스템은 연간 800만 명 이상의 환자를 서비스하며, AdventHealth의 IT 포트폴리오에서 9개의 추가 전략적 애플리케이션의 호스팅 및 관리를 포함합니다.
Rackspace Technology a déployé avec succès l'un des plus grands systèmes de dossiers de santé électroniques (EHR) Epic pour AdventHealth, couvrant 53 hôpitaux dans neuf États. L'implémentation supporte plus de 38 000 utilisateurs simultanés, faisant de Rackspace le plus grand fournisseur tiers d'hébergement Epic au monde. Le déploiement inclut des services gérés soutenus par SLA, un modèle de coût prévisible et une compatibilité cloud pour les applications tierces. La migration a été complétée en moins de 2 heures, AdventHealth rapportant des améliorations de performance notables depuis la mise en service. Le système dessert plus de 8 millions de patients par an et comprend l'hébergement et la gestion de neuf autres applications stratégiques dans le portefeuille informatique d'AdventHealth.
Rackspace Technology hat erfolgreich eines der größten Epic Electronic Health Record (EHR) Systeme für AdventHealth implementiert, das 53 Krankenhäuser in neun Bundesstaaten abdeckt. Die Implementierung weist über 38.000 gleichzeitige Benutzer auf, wodurch Rackspace der größte Drittanbieter von Epic-Hosting weltweit wird. Das Deployment umfasst SLA-unterstützte Managed Services, ein vorhersehbares Kostenmodell und Cloud-Nähe für Drittanbieterapplikationen. Die Migration wurde in weniger als 2 Stunden abgeschlossen, und AdventHealth berichtete seit dem Go-Live von bemerkenswerten Leistungsverbesserungen. Das System bedient jährlich über 8 Millionen Patienten und umfasst das Hosting und das Management von neun zusätzlichen strategischen Anwendungen im IT-Portfolio von AdventHealth.
- Became the largest third-party Epic hosting provider globally
- Successfully deployed system supporting 38,000+ concurrent users
- Rapid migration completed in under 2 hours
- Secured major contract with AdventHealth covering 53 hospitals
- Expanded healthcare sector presence with significant client win
- None.
Insights
This major Epic EHR deployment represents a significant strategic win for Rackspace Technology, establishing them as the world's largest third-party Epic hosting provider. The deal with AdventHealth, covering 53 hospitals and 38,000+ concurrent users, demonstrates RXT's enterprise-scale capabilities in the lucrative healthcare sector. The successful implementation and positive performance metrics validate RXT's Healthcare Cloud platform reliability.
The contract includes SLA-backed managed services and hosting of nine additional strategic applications, suggesting substantial recurring revenue potential. This positions RXT strongly in the growing healthcare IT market, where mission-critical systems require high reliability and compliance standards. The successful rapid deployment (under 2-hour cutover) and performance improvements reported by the client strengthen RXT's competitive position for future healthcare contracts.
The scale of this implementation is particularly noteworthy in the healthcare IT sector. AdventHealth's size - serving 8 million patients annually across 53 hospitals - makes this a marquee reference case for Rackspace. The successful migration during hurricane preparations demonstrates the platform's reliability under pressure, a important factor for healthcare providers evaluating EHR hosting solutions.
The enhanced disaster recovery capabilities and cloud adjacency for third-party applications address key concerns in healthcare IT infrastructure. This positions Rackspace advantageously in the healthcare sector, where regulatory compliance and system reliability are paramount. The predictable cost model and expandability features align well with healthcare organizations' needs for scalable, cost-effective solutions.
Robust design and migration demonstrate Rackspace’s Epic subject matter expertise, private cloud leadership, and innovation
SAN ANTONIO, Tx., Nov. 14, 2024 (GLOBE NEWSWIRE) -- Rackspace Technology® (NASDAQ: RXT), a leading hybrid, multicloud, and AI technology services company, today announced the deployment of an Epic Electronic Health Record (EHR) system for AdventHealth on Rackspace’s Healthcare Cloud platform. This implementation is one of the largest Epic deployments for a US health system, scaling to over 38,000 concurrent users. Rackspace Technology is fully hosting and managing the Epic environment as well as nine other strategic applications in the AdventHealth IT portfolio.
"We are thrilled to announce the successful implementation and migration of our Electronic Health Record (EHR) system to Rackspace. This seamless transition underscores our commitment to leveraging cutting-edge technology to enhance patient care. With Rackspace's robust infrastructure and world-class managed services, we are not only ensuring the reliability and performance of our EHR system, we are also significantly strengthening our disaster recovery capabilities. This partnership allows us to provide seamless high-quality care to our patients, even in the face of unforeseen challenges." said Herb Keller, Senior Vice President, Applications and Technology, AdventHealth.
AdventHealth is one of the largest US Health Systems, trusting Rackspace to support their most important clinical applications. AdventHealth’s engagement with Rackspace includes Service-Level Agreement (SLA) backed managed services, a predictable cost model, expandability for growth, and cloud adjacency for third-party applications. With the addition of AdventHealth EHR into Rackspace’s Healthcare Cloud, Rackspace is now the largest third-party Epic hosting provider in the world.
"The move to our Rackspace-hosted Epic EHR went smoothly and quickly (under 2-hour cutover), allowing our leadership to focus on preparing for Hurricane Milton," said Phillip Arthur, VP & Chief Technical Architect for AdventHealth. "We've also experienced notable performance improvements since going live, based on user feedback and all of our operational metrics."
"We are excited to partner with AdventHealth, an impressive network of 53 hospitals spanning nine states and serving over 8 million patients each year," said Brian Lillie, President of Private Cloud at Rackspace Technology. “Healthcare is a major growth area for Rackspace, and the AdventHealth Epic migration showcases our expertise in managing mission-critical healthcare applications and providing exceptional managed services to healthcare communities that are tailored to meet unique and scaled needs.”
“We're honored and excited to support AdventHealth's EHR, the largest Epic instance in the cloud, powered by Rackspace’s private cloud," said PV SubbaRao, Sr. Vice President, Global Healthcare and Life Sciences.
About Rackspace Technology
Rackspace Technology is a leading end-to-end, hybrid, multicloud, and AI solutions company. We can design, build, and operate our customers' cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products, and adopt innovative technologies.
Media Contact: Natalie Silva, publicrelations@rackspace.com
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