Progressive Care Chooses Podium to Boost Customer Satisfaction, Efficiency, and Brand Awareness

Rhea-AI Summary

Progressive Care Inc. (OTCQB: RXMD) has announced the implementation of Podium, a two-way communication platform aimed at enhancing patient engagement and operational efficiency. The new system will allow for improved internal performance metrics, customer satisfaction ratings, and streamlined patient communication. podiatrists can now connect with over 100 pharmacy technicians, significantly reducing wait times for prescription issues and COVID-19 testing queries. This integration is expected to bolster local SEO and enhance marketing efforts across various online platforms.

Positive

• Implementation of Podium to enhance patient communication and operational efficiency.
• Reduction in waiting times for prescription and COVID-19 testing queries by half.
• Improvement in local SEO presence through patient reviews and recommendations.

Negative

• None.

MIAMI, FL, Jan. 25, 2022 (GLOBE NEWSWIRE) -- via NewMediaWire -- Progressive Care Inc. (OTCQB:RXMD) (“Progressive Care” or the “Company”), a personalized healthcare services and technology company, is excited to announce that the company has implemented Podium (www.podium.com), a two-way communication platform, to connect patients and medical offices with the company’s entire support team.

This integrated solution will help Progressive Care to:

●      Provide statistics on internal performance, including response time, customer satisfaction, and average payments per user

●      Provide patients with an easy way to review and recommend Progressive Care services online, boosting the Company’s local SEO presence significantly

●      Implement keyword-based automation through chat, helping patients seamlessly connect with the proper team member to drive customer satisfaction

“With Podium, patients and medical offices are able to quickly get in touch with our team of over 100 pharmacy technicians and solve issues in a seamless way, cutting waiting times in half for prescription-related issues or COVID-19 testing information,” remarked Alan Jay Weisberg, CEO of Progressive Care. “Overall, this new set of resources will drive efficiency and customer satisfaction, while providing a meaningful local marketing boost for our individual pharmacy location through Google my Business, Facebook, and many other online platforms.”

"We're proud to support the Progressive Care team to help them better serve the patients in their communities, particularly at a time when access to in-home and onsite rapid COVID-19 testing and care is so critical," said Steve Garcia, Vice President of Sales at Podium.

For more information about Progressive Care, please visit the company’s website.

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About Progressive Care:

Progressive Care Inc. (OTCQB: RXMD), through its subsidiaries, is a Florida health services organization and provider of Third-Party Administration (TPA), data management, COVID-19 related diagnostics and vaccinations, 340B contracted pharmacy services, prescription pharmaceuticals, compounded medications, provider of tele-pharmacy services, the sale of anti-retroviral medications, medication therapy management (MTM), the supply of prescription medications to long-term care facilities, and health practice risk management.

Cautionary Disclosure Regarding Forward-Looking Statements

Forward-Looking Statements contained herein that are not based upon current or historical fact are forward-looking in nature and constitute forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Such forward-looking statements reflect the Company’s expectations about its future operating results, performance, and opportunities that involve substantial risks and uncertainties. When used herein, the words “anticipate,” “believe,” “estimate,” “upcoming,” “plan,” “target,” “intend” and “expect” and similar expressions, as they relate to Progressive Care Inc., its subsidiaries, or its management, are intended to identify such forward-looking statements. These forward-looking statements are based on information currently available to the Company and are subject to a number of risks, uncertainties, and other factors that could cause the Company’s actual results, performance, prospects, and opportunities to differ materially from those expressed in, or implied by, these forward-looking statements.

Public Relations Contact:
Carlos Rangel
carlosr@pharmcorx.com

FAQ

What is the significance of Progressive Care's partnership with Podium on RXMD's stock performance?

The partnership aims to improve operational efficiency and patient satisfaction, which can positively impact revenue and overall stock performance.

When did Progressive Care announce the implementation of Podium?

Progressive Care announced the implementation of Podium on January 25, 2022.

How will Podium improve patient experience for RXMD?

Podium will facilitate quicker communication with pharmacy technicians, leading to reduced wait times for patients.

What are the expected benefits of the Podium platform for RXMD?

The expected benefits include enhanced customer satisfaction, improved internal performance metrics, and a significant boost in local SEO.

What does the implementation of Podium mean for Progressive Care's marketing strategy?

The implementation will enhance the marketing strategy by boosting online visibility through patient reviews and improved local SEO.