RTX's Collins Aerospace unveils enhanced self-service solutions at Passenger Terminal Expo
Collins Aerospace, an RTX business, has unveiled enhanced SelfServ™ platform, an integrated Common Use Self Service solution at Passenger Terminal Expo in Madrid. The system combines check-in and bag drop functionalities through user-friendly kiosks, with optional SelfPass™ biometric identity integration for seamless airport processing.
The common-use infrastructure allows airlines to share resources, reducing costs and improving space utilization. Airlines can optimize staffing by having one agent oversee multiple kiosks instead of individual desks. Currently, over 100 airlines are certified with the SelfServ platform, which is supported by Collins Aerospace's managed services offerings to help airports manage IT resources effectively.
Collins Aerospace, un'azienda di RTX, ha presentato la piattaforma SelfServ™ potenziata, una soluzione integrata di Self Service a Uso Comune presso il Passenger Terminal Expo di Madrid. Il sistema combina le funzionalità di check-in e di deposito bagagli attraverso chioschi intuitivi, con l'integrazione biometrica opzionale SelfPass™ per un'elaborazione aeroportuale senza soluzione di continuità.
L'infrastruttura a uso comune consente alle compagnie aeree di condividere risorse, riducendo i costi e migliorando l'utilizzo dello spazio. Le compagnie aeree possono ottimizzare il personale facendo in modo che un solo agente supervisioni più chioschi anziché singoli banchi. Attualmente, oltre 100 compagnie aeree sono certificate con la piattaforma SelfServ, supportata dai servizi gestiti di Collins Aerospace per aiutare gli aeroporti a gestire efficacemente le risorse IT.
Collins Aerospace, una empresa de RTX, ha presentado la plataforma mejorada SelfServ™, una solución integrada de autoservicio de uso común en el Passenger Terminal Expo en Madrid. El sistema combina las funcionalidades de check-in y entrega de equipaje a través de quioscos fáciles de usar, con la integración biométrica opcional SelfPass™ para un procesamiento aeroportuario sin interrupciones.
La infraestructura de uso común permite a las aerolíneas compartir recursos, reduciendo costos y mejorando la utilización del espacio. Las aerolíneas pueden optimizar el personal haciendo que un solo agente supervise múltiples quioscos en lugar de mostradores individuales. Actualmente, más de 100 aerolíneas están certificadas con la plataforma SelfServ, que cuenta con el apoyo de los servicios gestionados de Collins Aerospace para ayudar a los aeropuertos a gestionar eficazmente los recursos de TI.
Collins Aerospace, RTX의 사업부,는 마드리드에서 열린 Passenger Terminal Expo에서 통합된 공용 자가 서비스 솔루션인 향상된 SelfServ™ 플랫폼을 공개했습니다. 이 시스템은 사용자 친화적인 키오스크를 통해 체크인 및 수하물 위탁 기능을 결합하며, 원활한 공항 처리를 위한 선택적 생체 인식 통합인 SelfPass™를 제공합니다.
공용 인프라는 항공사들이 자원을 공유할 수 있게 하여 비용을 절감하고 공간 활용도를 향상시킵니다. 항공사들은 개별 데스크 대신 한 에이전트가 여러 키오스크를 감독하도록 하여 인력을 최적화할 수 있습니다. 현재 100개 이상의 항공사가 SelfServ 플랫폼에 인증되어 있으며, 이는 Collins Aerospace의 관리 서비스 제공으로 공항이 IT 자원을 효과적으로 관리하는 데 도움을 줍니다.
Collins Aerospace, une entreprise de RTX, a dévoilé la plateforme améliorée SelfServ™, une solution intégrée de Self Service à usage commun lors du Passenger Terminal Expo à Madrid. Le système combine les fonctionnalités d'enregistrement et de dépôt de bagages via des kiosques conviviaux, avec une intégration biométrique optionnelle SelfPass™ pour un traitement aéroportuaire fluide.
L'infrastructure à usage commun permet aux compagnies aériennes de partager des ressources, réduisant ainsi les coûts et améliorant l'utilisation de l'espace. Les compagnies aériennes peuvent optimiser le personnel en faisant en sorte qu'un seul agent supervise plusieurs kiosques au lieu de bureaux individuels. Actuellement, plus de 100 compagnies aériennes sont certifiées avec la plateforme SelfServ, qui est soutenue par les services gérés de Collins Aerospace pour aider les aéroports à gérer efficacement les ressources informatiques.
Collins Aerospace, ein Unternehmen von RTX, hat die verbesserte SelfServ™ Plattform vorgestellt, eine integrierte Lösung für den gemeinsamen Selbstservice auf der Passenger Terminal Expo in Madrid. Das System kombiniert Check-in- und Gepäckabgabefunktionen über benutzerfreundliche Kioske mit optionaler biometrischer Identitätsintegration SelfPass™ für einen nahtlosen Flughafenprozess.
Die gemeinsame Infrastruktur ermöglicht es den Fluggesellschaften, Ressourcen zu teilen, Kosten zu senken und die Raumnutzung zu verbessern. Fluggesellschaften können das Personal optimieren, indem ein Agent mehrere Kioske anstelle einzelner Schalter überwacht. Derzeit sind über 100 Fluggesellschaften mit der SelfServ-Plattform zertifiziert, die von den Managed Services von Collins Aerospace unterstützt wird, um Flughäfen bei der effektiven Verwaltung von IT-Ressourcen zu helfen.
- Integration of check-in and bag drop reduces operational costs
- Over 100 airlines already certified with the platform
- Improved operational efficiency through shared infrastructure
- Enhanced staff optimization capabilities
- None.
Integrated, end-to-end airport solution enables a seamless travel experience
Integrating both check-in and bag drop, SelfServ empowers passengers to manage their own journey through Collins' new user-friendly kiosks. When combined with the SelfPass™ biometric identity solution, passengers can enroll their biometrics at the kiosk to enable secure and seamless processing at each touchpoint, from check-in and bag drop to security and boarding.
As a common use offering, SelfServ enables airlines to share the same infrastructure, thereby reducing costs and improving space utilization within the airport. Carriers can also optimize their staffing by allowing a single agent to oversee multiple kiosks or bag drops, rather than dedicating an agent to each traditional desk.
"What sets SelfServ apart from other solutions is its integration within a broader portfolio of self-service and biometric technology solutions, allowing passengers to navigate the airport with ease," said Nicole White, vice president and general manager of Connected Aviation at Collins Aerospace. "These lasted advancements represent a major step forward in our commitment to enhancing the passenger experience and helping airports and airlines meet the growing demand for more efficient operations and cost-effective travel solutions."
Currently, more than 100 airlines are certified with the SelfServ platform, benefiting from its robust and scalable capabilities. Additionally, SelfServ is supported by a wide range of managed services offerings from Collins Aerospace, which help airports manage IT resources more effectively and mitigate associated risks.
Collins is hosting demonstrations of its integrated self-service solutions and new kiosk at Passenger Terminal Expo in
About Collins Aerospace
Collins Aerospace, an RTX business, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the extensive capabilities, comprehensive portfolio and broad expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
About RTX RTX is the world's largest aerospace and defense company. With more than 185,000 global employees, we push the limits of technology and science to redefine how we connect and protect our world. Through industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon – we are advancing aviation, engineering integrated defense systems, and developing next-generation technology solutions and manufacturing to help global customers address their most critical challenges. The company, with 2024 sales of more than
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SOURCE RTX
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