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Roadrunner Speeds Up Transit Times, Opens 40 New Lanes, Expands Smart Guarantee Service Offering

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Roadrunner, a transportation company, has announced significant improvements to its services. The company has sped up transit times across 200+ lanes, opened 40+ new lanes, and tripled its Smart Guarantee service. The expanded Smart Guarantee ensures LTL shipments arrive on time, or they are free. Roadrunner's Weekend+ Advantage now offers 50 additional long-haul lanes for a total of 300, improving transit times by 1 to 3 days for shipments dispatched Wednesday through Friday.

Additionally, two Roadrunner employees, Shari Leon and Naomi Rivers, have been recognized with the 2024 Women in Supply Chain Awards for their contributions to the industry. The company has also received several service quality awards from multiple shippers, including the Platinum LTL Carrier Award from Echo Global Logistics, the Breakthrough Carrier of the Year Award from GLT Logistics, and the Elite Carrier Award from Total Quality Logistics (TQL).

Roadrunner, un'azienda di trasporti, ha annunciato importanti miglioramenti ai suoi servizi. L'azienda ha accelerato i tempi di transito su oltre 200 rotte, aperto oltre 40 nuove rotte, e triplicato il suo servizio Smart Guarantee. L'esteso Smart Guarantee assicura che le spedizioni LTL arrivino in tempo, altrimenti sono gratuite. Il Weekend+ Advantage di Roadrunner ora offre 50 ulteriori rotte a lungo raggio per un totale di 300, migliorando i tempi di transito di 1-3 giorni per le spedizioni inviate da mercoledì a venerdì.

Inoltre, due dipendenti di Roadrunner, Shari Leon e Naomi Rivers, sono stati riconosciuti con i 2024 Women in Supply Chain Awards per il loro contributo all'industria. L'azienda ha anche ricevuto vari premi per la qualità del servizio da diversi spedizionieri, incluso il premio Platinum LTL Carrier da Echo Global Logistics, il premio Breakthrough Carrier of the Year da GLT Logistics, e il premio Elite Carrier da Total Quality Logistics (TQL).

Roadrunner, una empresa de transporte, ha anunciado mejoras significativas en sus servicios. La empresa ha acelerado los tiempos de tránsito en más de 200 rutas, abierto más de 40 nuevas rutas, y triplicado su servicio Smart Guarantee. El Smart Guarantee expandido asegura que los envíos LTL lleguen a tiempo, o serán gratuitos. La ventaja Weekend+ de Roadrunner ahora ofrece 50 rutas adicionales de larga distancia para un total de 300, mejorando los tiempos de tránsito de 1 a 3 días para los envíos enviados de miércoles a viernes.

Además, dos empleados de Roadrunner, Shari Leon y Naomi Rivers, han sido reconocidos con los 2024 Women in Supply Chain Awards por sus contribuciones a la industria. La empresa también ha recibido varios premios de calidad de servicio de múltiples transportistas, incluido el premio Platinum LTL Carrier de Echo Global Logistics, el premio Breakthrough Carrier of the Year de GLT Logistics y el premio Elite Carrier de Total Quality Logistics (TQL).

로드러너(주)는 운송 서비스에 대한 중대한 개선 사항을 발표했습니다. 이 회사는 200개 이상의 노선에서 운송 시간을 단축했습니다, 40개 이상의 새로운 노선을 열었습니다, 그리고 스마트 보장 서비스의 삼배 확대를 이루었습니다. 확대된 스마트 보장은 LTL 화물이 정시 도착하지 않으면 무료로 제공된다는 것 입니다. 로드러너의 Weekend+ Advantage는 이제 50개의 추가 장거리 노선을 제공하여 총 300개로, 수요일부터 금요일까지 발송된 화물의 운송 시간을 1~3일 단축합니다.

또한, 두 명의 로드러너 직원인 샤리 레온나오미 리버스는 업계에 대한 기여로 2024년 공급망 여성상을 수상했습니다. 이 회사는 에코 글로벌 물류의 플래티넘 LTL 캐리어 상, GLT 물류의 올해의 혁신 캐리어 상, TQL의 엘리트 캐리어 상을 포함하여 여러 배송업체로부터 여러 서비스 품질 상을 수상했습니다.

Roadrunner, une entreprise de transport, a annoncé d'importantes améliorations de ses services. L'entreprise a accéléré les temps de transit sur plus de 200 lignes, ouvert plus de 40 nouvelles lignes, et triplé son service Smart Guarantee. Le Smart Guarantee étendu garantit que les expéditions LTL arrivent à temps, sinon elles sont gratuites. Le Weekend+ Advantage de Roadrunner offre désormais 50 nouvelles lignes de transport longue distance, pour un total de 300, améliorant les temps de transit de 1 à 3 jours pour les expéditions expédiées du mercredi au vendredi.

De plus, deux employés de Roadrunner, Shari Leon et Naomi Rivers, ont été reconnues par les 2024 Women in Supply Chain Awards pour leurs contributions à l'industrie. L'entreprise a également reçu plusieurs prix de qualité de service de divers expéditeurs, y compris le prix Platinum LTL Carrier d'Echo Global Logistics, le prix Breakthrough Carrier of the Year de GLT Logistics, et le prix Elite Carrier de Total Quality Logistics (TQL).

Roadrunner, ein Transportunternehmen, hat bedeutende Verbesserungen seiner Dienstleistungen angekündigt. Das Unternehmen hat die Transitzeiten über mehr als 200 Routen verkürzt, über 40 neue Routen eröffnet, und seinen Smart Guarantee Service verdreifacht. Die erweiterte Smart Guarantee stellt sicher, dass LTL-Sendungen pünktlich ankommen, andernfalls sind sie kostenlos. Der Weekend+ Advantage von Roadrunner bietet jetzt 50 zusätzliche Fernverkehrsrouten und kommt somit auf insgesamt 300, wodurch sich die Transitzeiten für Absendungen von Mittwoch bis Freitag um 1 bis 3 Tage verbessern.

Darüber hinaus wurden zwei Mitarbeiter von Roadrunner, Shari Leon und Naomi Rivers, mit den 2024 Women in Supply Chain Awards für ihre Beiträge zur Branche ausgezeichnet. Das Unternehmen hat außerdem mehrere Auszeichnungen für Servicequalität von verschiedenen Versandunternehmen erhalten, darunter den Platinum LTL Carrier Award von Echo Global Logistics, den Breakthrough Carrier of the Year Award von GLT Logistics und den Elite Carrier Award von Total Quality Logistics (TQL).

Positive
  • Sped up transit times across 200+ lanes
  • Opened 40+ new lanes
  • Tripled Smart Guarantee service offering
  • Added 50 additional long-haul lanes to Weekend+ Advantage
  • Improved transit times by 1 to 3 days for certain shipments
  • Received multiple service quality awards from shippers
Negative
  • None.

The company announces Shari Leon and Naomi Rivers Win 2024 Women in Supply Chain Awards

DOWNERS GROVE, Ill., Oct. 10, 2024 /PRNewswire/ -- Roadrunner, transportation's greatest comeback story, is speeding up transit times across 200+ lanes, opening 40+ new lanes, and tripling its Smart Guarantee service. The expanded Smart Guarantee ensures LTL shipments arrive on time, or they are free.

The company's direct metro-to-metro connectivity and Teams driver strategy continue to drive its leadership in long-haul, Less-than-Truckload (LTL) transit. Roadrunner's Weekend+ Advantage now offers 50 additional long-haul lanes for a total of 300 with improved transit times by 1 to 3 days for shipments dispatched on Wednesday, Thursday, or Friday.

Additionally, Roadrunner's Shari Leon, VP of Linehaul Operations, and Naomi Rivers, Service Center Manager, were named recipients of the 2024 Women in Supply Chain Awards for their contributions to the industry. The award is sponsored by Supply & Demand Chain Executive, the only publication covering the entire global supply chain, and Food Logistics, the only publication exclusively dedicated to covering the movement of product through the global cold food supply chain. The Women in Supply Chain Award honors female supply chain leaders and executives whose accomplishments, mentorship, and examples assist women in all levels of a company's supply chain network.

"It's an honor to receive this award," said Shari Leon, Vice President of Linehaul Operations at Roadrunner. "Being recognized in the Trailblazers category is fitting, given the hard work and innovation our team is driving. My father spent most of his career at Roadrunner, so transportation truly runs in our blood. I'm proud to share Roadrunner's successes with him every weekend, and he couldn't be more excited about what we're achieving. With faster transit times across more than 200 lanes, our LTL network is more efficient than ever. It's incredible to be part of this journey, and I look forward to even greater things ahead."

"I'm thrilled to receive this award in the Rising Star category," said Naomi Rivers, who began her career in operations at Roadrunner, transitioned to a regional administrative role, and now serves as a Service Center Manager. "Everyone's career path is unique, and as a military veteran, I've been fortunate to have some incredible mentors. I'm excited to keep growing and to share what I learn along the way. Success comes from surrounding yourself with a dedicated team that has a strong work ethic. I started in the U.S. Navy, and now I manage our Cleveland terminal—essentially my own 'ship.' It takes teamwork to deliver the quality and service our customers expect, especially with our Smart Guarantee program. Roadrunner truly values and supports everyone, especially women and veterans, and I'm grateful for the opportunity to put my skills to use."

"Women are reshaping the landscape of supply chain management with their unparalleled contributions, igniting growth and fostering innovation across the industry," said Sarah Barnes-Humphrey, founder of Let's Talk Supply Chain podcast and Blended Pledge, both sponsors of the Women in Supply Chain award. "Their presence not only enriches the workforce but also brings a myriad of perspectives essential for tackling intricate challenges and refining global operations. The Women in Supply Chain award stands as a beacon, celebrating and amplifying their remarkable achievements. Congratulations to all the winners, everyone who was nominated, and all those making an impact. This recognition honors the courage and dedication of all the incredible people who work hard every day. This award is a testament to their unwavering commitment and profound impact on the field."

"Every year, this award continues to amaze me," said Marina Mayer, Editor-in-Chief of Food Logistics and Supply & Demand Chain Executive and Co-Founder of the Women in Supply Chain Forum. "But this year especially, it's all about the quality of the submissions. These women are doing remarkable things for their communities, organizations, and teams and are paving the way for future young female leaders to be a part of an industry that's making a difference. New this year, the award was broken down into Rising Stars, Trailblazers, DEI Pioneer, and Workforce Innovator. From there, we named an overall winner per category and then four honorable mentions per category. This year's applications were superb and made it next to impossible to pick just one winner. I'm so proud of these women and their achievements. We're just getting started." 

Roadrunner is the recipient of several service quality awards from multiple shippers including: the Platinum LTL Carrier Award from Echo Global Logistics, which recognizes outstanding service, commitment, and performance; the Breakthrough Carrier of the Year Award from GLT Logistics, which celebrates dedication to innovation and improvement; and the Elite Carrier Award from Total Quality Logistics (TQL).

About Supply & Demand Chain Executive and Food Logistics
Supply & Demand Chain Executive is the only supply chain publication covering the entire global supply chain, focusing on trucking, warehousing, packaging, procurement, risk management, professional development and more. Food Logistics reaches more than 26,000 supply chain executives in the global food and beverage industries, including executives in the food sector (growers, producers, manufacturers, wholesalers and grocers) and the logistics section (transportation, warehousing, distribution, software and technology) who share a mutual interest in the operations and business aspects of the global cold food supply chain. Supply & Demand Chain Executive and Food Logistics also operate SCN Summit and Women in Supply Chain Forum.

About Roadrunner
Roadrunner offers more direct long-haul metro-to-metro shipping than any other nationwide LTL carrier in the United States. With nationwide presence and terminals across 40+ metro markets, the company's Smart Network is the preferred choice for shippers looking to move freight quickly and reliably. With Driver Teams executing Over-the-Road (OTR) moves and no freight moving on rail, their customers enjoy industry-leading transit times. The award-winning operations platform is fueled by AI and ML technology assuring integrity of custodial controls of freight and real-time tracking and visibility. Direct routing eliminates the need for rehandles and freight handovers and hence reduces the risk of loss or damage.

More than 1,000 drivers leverage the Roadrunner Smart Network to empower their businesses and are fiscally motivated to deliver freight on time, intact, and damage free. Roadrunner was ranked Most Improved 2022 LTL Carrier by Mastio and recognized by Newsweek as one of America's Most Trustworthy Companies in 2022. (PINK: RRTS).

To learn more about shipping with Roadrunner: https://www.roadrunnerLTL.com   

Explore careers in sales, operations, and technology at Roadrunner: https://www.shiproadrunnerfreight.com/careers/work-with-us/  

To drive for Roadrunner as Owner Operators and Teams: https://run4roadrunner.com/

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/roadrunner-speeds-up-transit-times-opens-40-new-lanes-expands-smart-guarantee-service-offering-302273093.html

SOURCE Roadrunner

FAQ

What improvements has Roadrunner (RRTS) made to its transportation services in 2024?

Roadrunner has sped up transit times across 200+ lanes, opened 40+ new lanes, tripled its Smart Guarantee service, and added 50 additional long-haul lanes to its Weekend+ Advantage, improving transit times by 1 to 3 days for certain shipments.

What is Roadrunner's (RRTS) Smart Guarantee service?

Roadrunner's Smart Guarantee service ensures that LTL (Less-than-Truckload) shipments arrive on time, or they are free. The company has tripled this service offering in 2024.

Which Roadrunner (RRTS) employees won the 2024 Women in Supply Chain Awards?

Shari Leon, VP of Linehaul Operations, and Naomi Rivers, Service Center Manager, were named recipients of the 2024 Women in Supply Chain Awards for their contributions to the industry.

What service quality awards has Roadrunner (RRTS) received in 2024?

Roadrunner has received the Platinum LTL Carrier Award from Echo Global Logistics, the Breakthrough Carrier of the Year Award from GLT Logistics, and the Elite Carrier Award from Total Quality Logistics (TQL).

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