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REPAY Provides Integrated Payment Processing for Provana Customers

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Repay Holdings Corporation (NASDAQ: RPAY) announced a new technology integration with Provana, enhancing debt repayment and customer service applications. This collaboration allows Provana’s clients to utilize REPAY’s payment processing solutions within IConnect247®, streamlining previously cumbersome processes. The integration aims to improve operational efficiency and customer satisfaction, leveraging REPAY’s expertise in electronic payments. Susan Perlmutter, CRO of REPAY, expressed optimism about the partnership's potential to boost customer performance and profitability.

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  • Integration with Provana enhances REPAY's payment processing capabilities.
  • The partnership aims to improve efficiency and customer satisfaction for Provana's users.
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Repay Holdings Corporation (NASDAQ: RPAY) ("REPAY"), a leading provider of vertically-integrated payment solutions, today announced a technology integration with Provana, a leading platform for credit and collections process management. Through the integration, Provana customers can now leverage REPAY’s payment processing solution within IConnect247®, Provana’s all-in-one debt repayment and customer service application.

Provana offers products like compliance management systems, collection resolution apps, and business analytics dashboards, along with consulting and access to a global delivery model for small- and mid-sized firms. The integration with REPAY enables lenders and collection agencies to automate previously time-consuming and tedious processes, while supporting digital payment methods.

“Provana’s platform has been helping small- and mid-sized firms mitigate losses, recover revenue, and maximize profitability for over a decade,” said Susan Perlmutter, CRO of REPAY. “We’re looking forward to working with the Provana team to help automate their services to improve their customers’ performance and overall satisfaction.”

“Our partnership with REPAY gives our users greater control of the payment methods that can be used, while also providing the insights to help businesses make long-term decisions,” said Sean Clark, Senior Vice President of Platforms at Provana. “REPAY’s extensive knowledge and experience working in payment processing has already proved invaluable for our network of customers across the ARM industry.”

About REPAY

REPAY provides integrated payment processing solutions to verticals that have specific transaction processing needs. REPAY’s proprietary, integrated payment technology platform reduces the complexity of electronic payments for merchants, while enhancing the overall experience for consumers and businesses.

About Provana

Provana is a SaaS platform that gives leaders control over process-intensive operations. We serve law firms, insurance companies, accounts receivable agencies and networked enterprises in the US market. Provana is built on decades of experience in machine learning and natural language processing and helps customers manage sensitive interactions, analyze unstructured data, process personal information and ensure compliance. Provana is backed by a NYC-based Fintech PE, most recently raising funds in November 2020. Learn more at www.provana.com.

FAQ

What is the recent announcement by Repay Holdings Corporation (RPAY)?

Repay Holdings Corporation announced a technology integration with Provana to enhance payment processing for debt repayment.

How does the integration with Provana benefit RPAY stakeholders?

The integration aims to streamline processes and improve customer satisfaction, potentially leading to increased usage of REPAY's services.

When was the integration with Provana announced?

The integration was announced in a press release dated July 29, 2021.

What is IConnect247® in relation to REPAY?

IConnect247® is Provana’s all-in-one debt repayment and customer service application that now includes REPAY’s payment processing solution.

What impact does the partnership with Provana have on the ARM industry?

The partnership is expected to automate tedious processes and provide insights for better payment method control for collection agencies.

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