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Rimini Street, Inc., established in 2005, is a pioneering independent provider of enterprise software support services. The company specializes in offering third-party support for Oracle and SAP enterprise software, significantly reducing annual support fees by 50% compared to traditional support programs. Rimini Street’s support services are not only cost-effective but also award-winning, making them a preferred choice for organizations looking to optimize their IT budgets without compromising service quality.
Rimini Street’s comprehensive support solutions enable clients to efficiently run, manage, support, customize, configure, connect, protect, monitor, and optimize their enterprise applications, databases, and technology software platforms. The company’s product portfolio includes support for Oracle E-Business Suite, Oracle Database, PeopleSoft, and SAP Business Suite, among others.
The company is widely recognized by clients and industry analysts such as Gartner, Forrester, and Nucleus for its leadership in a rapidly growing market. Rimini Street has an impressive client base nearing 1,000 clients, showcasing its accelerating growth and strong market presence. The company has also been acknowledged in various industry recognitions, including being named to CIO UK’s “20 Companies to Watch in 2012” hotlist.
With a solid value proposition that resonates with CIOs and CFOs, particularly in an environment of tight IT budgets and flat global economic growth, Rimini Street provides proven methods to cut costs while enhancing service levels. This unique positioning creates a significant market opportunity with tens of thousands of qualified target prospects.
Rimini Street’s financial health is bolstered by its growing client base and revenue streams, predominantly derived from the United States. The company continues to expand its market reach and enhance its service offerings, making it a formidable player in the enterprise software support industry.
Rimini Street, Inc. (Nasdaq: RMNI), a leading provider of enterprise software support, will report its third quarter 2021 earnings on November 3, 2021, after market close. The company will hold a conference call and webcast at 5:00 p.m. Eastern to discuss the results and outlook. Rimini Street has supported over 4,200 organizations worldwide, offering responsive application management and support services aimed at helping clients reduce costs and achieve better outcomes.
Rimini Street (NASDAQ: RMNI) announced that ENEX, a premier furniture manufacturer in South Korea, has transitioned its support services for SAP systems to Rimini Street. This change has allowed ENEX to cut annual support costs significantly and focus its IT workforce on essential modernization initiatives. With Rimini Street's high customer satisfaction rating of 4.9 out of 5.0 and a commitment to maintaining core SAP applications for 15 years, ENEX aims to leverage this partnership for future IT enhancements.
Rimini Street (Nasdaq: RMNI) announced its engagement with Open Universities Australia to implement regulatory updates for new student data reporting, complying with the Australian Government's Tertiary Collection of Student Information regulations. This partnership builds on Rimini Street's support of OUA's PeopleSoft applications since 2017. The new regulations require near-real-time data reporting, and Rimini's tax, legal, and regulatory team will manage compliance across 26,000 jurisdictions worldwide, responding to increasing regulatory changes, demonstrated by a 40% rise in such changes in 2020.
Rimini Street (Nasdaq: RMNI) announced that Korean Air has extended its support agreement to cover its entire Oracle software portfolio, building on a successful partnership established in 2019. This strategic move allows Korean Air to reduce Oracle maintenance costs and enhance efficiency. The transition to Rimini Street's support enables the airline to redeploy resources towards critical infrastructure projects, with an emphasis on cloud migration, as seen in their AWS-hosted environment since April 2021. Rimini Street offers rapid response support, further solidifying their collaboration.
Rimini Street, Inc. has announced the addition of two experienced executives, Jay Snyder and Katrinka McCallum, to its board of directors. Snyder, with nearly 30 years in technology, currently leads customer strategy at UiPath, while McCallum brings over 20 years of experience, most notably from Red Hat. This expansion aims to bolster Rimini Street's governance and support its goal of achieving $1 billion in annual revenue by 2026. The board will now consist of seven members, enhancing leadership as the company targets growth in enterprise software services.
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Rimini Street, Inc. (Nasdaq: RMNI) announced that Origin Energy, a major Australian energy provider, has transitioned to Rimini Street Support for its Oracle software suite. This shift aims to significantly lower annual support costs and reduce the burden of vendor upgrades, thus allowing Origin Energy's team to focus on high-value projects. With a vast Oracle footprint, including over 100 database instances, this partnership is expected to enhance innovation while benefiting from Rimini Street’s prompt support services with response times averaging 10 to 15 minutes.
Rimini Street (Nasdaq: RMNI) has expanded its 24/7 support services to include leading open source database platforms such as MySQL, MariaDB, PostgreSQL, and MongoDB. The company, a leader in third-party support for Oracle and SAP, has a team of nearly 400 database engineers and serves over 1,400 clients globally, ensuring a guaranteed 10-minute response time for critical issues. With the rising popularity of open source databases, Rimini Street aims to simplify enterprise database management and enhance system performance, addressing support gaps found in traditional models.
Rimini Street (Nasdaq: RMNI) has won the Grand Prize for Best Customer Support from the Japan Institute of Information Technology. The award highlights the company's innovative support model, leveraging proprietary AI technologies that improve support resolution times by 23% and achieve a client satisfaction score of 4.9 out of 5.0. With a focus on maximizing enterprise software value, Rimini Street enables clients to redirect resources towards digital transformation initiatives. The recognition underscores Rimini Street's commitment to client service and operational excellence in Japan and globally.