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The RealReal Opens Midwest Flagship Store

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The RealReal has launched its largest flagship store on Chicago’s Magnificent Mile, spanning 12,000 square feet and creating 50 local jobs. This store enhances its engagement with the community and promotes sustainable fashion practices. Customers can access a range of services including expert consultations, custom tailoring, and a café with local produce. The store features an extensive collection of luxury goods and aims to support the resale market. The RealReal continues to lead in authenticated luxury consignment, emphasizing a circular economy for fashion.

Positive
  • Opened a 12,000 square foot flagship store in Chicago, enhancing retail presence.
  • Created 50 local jobs, positively impacting the local economy.
  • Offers unique services such as expert consultations and custom tailoring, enhancing customer experience.
  • Focuses on sustainability with eco-friendly materials and local produce at the café.
  • Curated merchandise that includes high-demand luxury brands, potentially increasing foot traffic.
Negative
  • None.

Expands Retail Presence with its Largest Store Yet on Chicago’s Magnificent Mile

SAN FRANCISCO, Oct. 23, 2020 (GLOBE NEWSWIRE) -- Today, The RealReal (Nasdaq: REAL)—the world’s largest online marketplace for authenticated, consigned luxury goods—announced it has opened a Midwest flagship store on Chicago’s iconic Magnificent Mile. Building on the success of its local Luxury Consignment Office, The RealReal is expanding its Chicago presence with a 12,000 square foot store that is creating 50 additional local jobs. The new flagship features shopping on both the main and mezzanine levels, as well as a Luxury Consignment Office and the company’s fourth CaféCafé. 

“What sets our stores apart is how far beyond the transaction they go. Stores are a way for us to deeply engage with our community, which is why experts and services are at the heart of our store experience,” said Rati Levesque, COO of The RealReal. “Opening our largest store yet gives us even more opportunity to create a rich experience for buyers and consignors. We hope this new flagship store will drive even more Chicagoans to support resale and help us make fashion more sustainable.”

The RealReal Miracle Mile brings together a host of features and services in an inviting space that reflects Chicago’s unique culture. Sustainability is also a focus for the store, from using sustainable materials to refurbishing vintage furniture to creating compostable packaging for the cafe.

Experts At Your Service

  • A glass-encased watchmaker station sits at the heart of the store, where shoppers can see horologists in action and consult with them for expert watch advice.
  • An onsite tailor provides custom fitting, alterations and apparel repairs from the store’s mezzanine tailoring department.
  • The store offers a full suite of repair services for handbags, shoes, jewelry and watches, helping extend the life of luxury goods.
  • The RealReal’s gemologists, handbag experts, stylists, resales specialists and valuation managers are available to shoppers and consignors, providing insight into resale value, details on unique pieces, complimentary valuations and much more.

A New Chicago Shopping Experience

  • The store offers women’s and men’s ready-to-wear, shoes, handbags and accessories; beauty; fine jewelry and watches; home and art.
  • Everything in the store is for sale—including the furniture, art and decor—and new items are added every day.
  • Features include a Chicago-inspired sneaker loop, works by local artists, Art Deco decor, and retractable shopping closets that bring hundreds of additional items into the store.
  • The store merchandise is curated based on the brands, styles and trends The RealReal’s Chicago shoppers love, including Louis Vuitton and Gucci apparel and handbags; Tiffany & Co. and Van Cleef & Arpels jewelry; Rolex and Cartier watches; Yeezy and Jordan sneakers; and Burberry and Moncler outerwear.

Clean Eating at the CaféCafé

The RealReal Chicago flagship store is located at 940 N. Michigan Ave. The store is open Monday through Saturday from 10 a.m. to 6 p.m. and Sunday from 12 p.m. to 6 p.m. For additional information, or to book an appointment with one of the store’s experts, stylists or consignment managers, please visit www.therealreal.com/chicago.

About The RealReal, Inc.
The RealReal is the world’s largest online marketplace for authenticated, consigned luxury goods. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have 150+ in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by hundreds of brands, from Gucci to Cartier, supporting the circular economy. We make consigning effortless with free in-home pickup, drop-off service and direct shipping for individual consignors and estates. At our stores in Chicago, LA, NYC and San Francisco, customers can shop, consign, and meet with our experts. At our 10 Luxury Consignment Offices, five of which are in our retail stores, our expert staff provides free valuations. 

The RealReal Press Contact:
Megan Zamiska
pr@therealreal.com

FAQ

What is the significance of The RealReal's new store opening in Chicago?

The RealReal's new flagship store in Chicago marks its largest retail presence, aimed at enhancing community engagement and promoting sustainability in fashion.

How many jobs were created with the opening of The RealReal's Chicago store?

The opening of The RealReal's Chicago store created 50 local jobs.

What services does The RealReal offer in its new Chicago flagship store?

The RealReal provides expert consultations, custom tailoring, and various repair services at its Chicago flagship store.

What is the focus of the café at The RealReal's Chicago store?

The café at The RealReal's Chicago store emphasizes sustainability and clean eating, sourcing from local producers.

What types of luxury goods can be found in The RealReal's new store?

The store features a wide range of luxury items including clothing, handbags, shoes, art, and jewelry from brands like Louis Vuitton and Tiffany & Co.

The RealReal, Inc.

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