Quad Enters the In-Store Retail Media Network Marketplace With the Acquisition of DART Innovation

Rhea-AI Summary

Quad (QUAD) acquires DART Innovation, an in-store digital media solutions provider, to revolutionize the shopping experience for retailers, consumer packaged goods, and consumers. The strategic investment expands Quad's product and service suite, allowing for integrated purchasing journeys across physical and digital platforms. With digital screens positioned next to products, Quad aims to deliver relevant promotions and key product information, driving sales for CPGs and enhancing the shopping experience.

Insights

Market Research Analyst

The acquisition of DART Innovation by Quad represents a significant move in the retail and digital marketing space. It highlights a strategic pivot towards integrating digital solutions within physical retail environments, which is a growing trend as retailers seek to enhance customer engagement and provide a seamless omnichannel experience. The move is particularly relevant given the data from the U.S. Department of Commerce, which underscores the continued dominance of in-store retail sales, especially in the grocery sector.

From a market research perspective, this acquisition could potentially increase Quad's competitiveness by offering a differentiated in-store digital media solution. By leveraging DART's technology to deliver targeted advertisements and promotions at the point of sale, Quad is positioning itself to capitalize on the critical moment of purchase decision-making. This could lead to increased sales for CPGs and provide a unique value proposition for retailers looking to attract and retain customers.

Retail Industry Expert

The integration of DART's digital media solutions into Quad's portfolio can be seen as a response to the evolving retail landscape, where the distinction between online and offline shopping experiences is blurring. By focusing on the 'last mile' of marketing—right at the store shelf—Quad can offer retailers and CPGs a tool to influence consumer behavior at a pivotal point. The ability to present promotions and product information via digital screens next to products is a modern tactic that could redefine in-store marketing strategies.

For retailers, the benefits extend beyond just increased sales; it's about enhancing the overall shopping experience. A more interactive and informative environment can elevate a retailer's brand, potentially making it a preferred shopping destination. As the retail industry continues to face challenges from e-commerce, such innovations are crucial for brick-and-mortar stores to remain relevant and competitive.

Technology Analyst

The acquisition of DART Innovation by Quad is not just a retail play but also a technological advancement. DART's hardware and software solutions represent an intersection of retail and technology, enabling data-driven targeted advertising. The technology's ability to deliver relevant content at the point of sale is a significant leap forward in the use of big data and analytics in retail.

From a tech perspective, it will be interesting to watch how Quad integrates DART's solutions into its existing infrastructure. The effectiveness of such digital media solutions will depend on the seamless integration of technology, the adaptability of the retailers and CPGs and the receptiveness of consumers to digital in-store advertising. If successful, this could set a precedent for digital engagement within physical retail spaces and potentially drive further innovation in the sector.

SUSSEX, Wis.--(BUSINESS WIRE)-- As part of its ongoing commitment to relentless innovation and product development, Quad (NYSE: QUAD), a marketing experience company, acquired North Carolina-based DART Innovation, an in-store digital media solutions provider. The strategic investment expands and seamlessly integrates into Quad’s full suite of products and services, enabling brands and marketers to more effectively offer consumers an integrated purchasing journey, whether they are at home, online or in a physical store.

Combining digital media with brick-and-mortar locations has been heralded as the next iteration for the online marketplaces that have exploded in recent years¹. The strategic intersection of physical and digital expands the brand-to-shopper experience beyond e-commerce to innovative on-screen engagement at the store shelf. With DART’s capabilities and technology Quad strengthens its place as a leader in revolutionizing the shopping experience for retailers, consumer packaged goods (CPGs) and consumers.

“Physical stores are poised to be the next major digital media channel,” said Eric Ashworth, President of Quad Agency Solutions. “Integrating DART’s hardware and software solutions into our portfolio further builds out Quad’s retail expertise, enabling us to evolve the shopping experience and change how brands connect with customers in store environments. DART’s technology and the systems and people that support it allow us to deliver targeted ads on digital screens at the most critical moment in any purchase decision: right at the store shelf. This is a trifecta of benefits for retailers, CPGs and their consumers.”

With digital screens positioned right next to products, Quad will provide CPGs the most impactful opportunity for delivering relevant promotions, sharing key product information, and even pointing to adjacent product options. In addition to driving sales for CPGs, this in-store digital media solution can level up the shopping experience, making a particular retailer more desirable as a place to shop.

The U.S. Department of Commerce says that even with the explosion of e-commerce, more than 85 percent of all retail sales in the U.S. continue to be made inside retail environments², and that number rises to nearly 90 percent for grocery³, according to insights from marketing research company Insider Intelligence.

“Quad’s investment in this digital media solution for store environments is grounded in industry data that shows the emerging benefits of retail in-store media,” Ashworth continued. “The DART acquisition will open tremendous opportunities for Quad’s in-store, CPG and media clients to take full advantage of this burgeoning opportunity.”

DART founder Kenny Olson added, “We had been looking for a company that could take DART’s solutions to a broader market while continuing to innovate and take these offerings to the next level. When we learned about Quad, the breadth and depth of its portfolio, and its commitment to its people and culture, we knew that this was the right place for us. We’re excited to join Quad and see this as an accelerator for achieving the DART vision to transform the retail industry through smart, integrated solutions.”

DART, which was founded in 2015, has been deploying its technology and services with various clients, including a large, nationwide retailer. Quad will continue to develop the DART system and prove its concept with a regional grocer while integrating the solution into its connected offerings.

About Quad

Quad (NYSE: QUAD) is a $3 billion global marketing experience company that gives brands a more streamlined, impactful, flexible and frictionless way to reach their target audience via a uniquely integrated marketing platform. Quad connects every facet of the marketing journey efficiently and at scale through its innovative, data-driven offerings – from strategy and consulting to data and analytics, technology solutions, media services, creative and content solutions, and managed services. Quad provides a better marketing experience for its clients, so they can focus on delivering the best customer experience.

Quad employs approximately 15,000 people in 14 countries worldwide and serves more than 2,900 clients across the retail, publishing, consumer packaged goods, financial services, healthcare, insurance and direct-to-consumer industries. Quad is ranked as a leader in multiple industries including largest agency companies (Ad Age, #14); largest commercial printers (Printing Impressions, #2); and largest Milwaukee-area manufacturers (Milwaukee Business Journal, #1).

For more information about Quad, including its commitment to ongoing innovation, culture and social purpose, visit quad.com.

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¹ “How Retail Media is Reshaping Retail,” Boston Consulting Group, March 28, 2022.
² “U.S. Census Bureau News,” U.S. Department of Commerce, November 17, 2023.
³ “U.S. Digital Grocery Forecast 2022,” Insider Intelligence, September 19, 2022.

View source version on businesswire.com: https://www.businesswire.com/news/home/20240206786287/en/

Jennifer Wasmer, Director of External Communications

203-522-1699

jawasmer@quad.com

Source: Quad

FAQ

What company did Quad (QUAD) acquire?

Quad (QUAD) acquired DART Innovation, an in-store digital media solutions provider.

What is the strategic significance of the acquisition for Quad (QUAD)?

The acquisition expands Quad's product and service suite, allowing for integrated purchasing journeys across physical and digital platforms.

How does Quad (QUAD) plan to utilize DART's technology?

Quad aims to use DART's technology to deliver relevant promotions and key product information on digital screens next to products, driving sales for CPGs and enhancing the shopping experience.

What percentage of retail sales in the U.S. are made inside retail environments?

According to the U.S. Department of Commerce, more than 85 percent of all retail sales in the U.S. continue to be made inside retail environments.

What opportunities does the DART acquisition open for Quad's clients?

The DART acquisition opens tremendous opportunities for Quad's in-store, CPG, and media clients to take full advantage of the burgeoning opportunity in retail in-store media.