IBD Launches New Series of Reports: The Best in Fintech

Rhea-AI Summary

Investor's Business Daily has released its first Best Digital Wallets list, with Apple Pay taking the top spot, followed by Zelle, Amazon Pay, PayPal (PYPL), and Google Pay. The rankings were based on a survey of over 6,000 users evaluating services on categories such as ease of use, customer service, fair prices, security, and transaction speed. All top five wallets scored above 71.1 out of 100, indicating strong customer satisfaction, while the sixth position earned 65.9, significantly lower than the top five.

Positive

• Apple Pay ranked as the Best Digital Wallet, indicating strong industry leadership.
• PayPal secured the fourth position, showing robust customer satisfaction in a competitive market.
• All top five digital wallets exceeded a score of 71.1, demonstrating high customer approval.

Negative

• None.

Apple Pay named Best Digital Wallet in debut list

LOS ANGELES--(BUSINESS WIRE)-- Investor’s Business Daily (IBD), a leading financial news and research organization, today announced a new series of rankings and reports to help guide investors and consumers on the best fintech services for their needs. The Best in Fintech series starts by diving deep into the Best Digital Wallets, with additional reports planned for savings and investment apps and the cryptocurrency segment. On IBD’s debut Best Digital Wallets list, Apple Pay claimed the top spot, with Zelle, Amazon Pay, PayPal and Google Pay rounding out the top five.

“We believe the time is right for an objective, detailed comparison of what fintech companies offer consumers, given the growth in mobile apps and other Internet-delivered financial services,” said IBD Managing Editor Susan Warfel. “We started with digital wallets because of the spike in adoption of mobile payments over the last few years, yet there is still a lot of room to run, which is good news for fintech investors. The top five overall vendors have a clear lead at this stage of the journey, but the space is rapidly evolving, and other services, like Affirm, Cash App, Shopify and Venmo, are demonstrating their strengths within specific categories.”

Like other IBD lists and reports, including Best Online Brokers and Most Trusted Financial Companies, the Best in Fintech “winners” are determined by customers’ ratings of the fintech services they actually use, rather than by subjective judgments of editors or others. For the Best Digital Wallets list, IBD worked with polling partner TechnoMetrica to survey more than 6,000 people nationwide. The survey, conducted in late December, asked digital wallet users to evaluate numerous fintech companies on five categories of performance.

Categories were determined by preliminary research in which consumers named the attributes they valued in fintech services that they used. They were ease of use, customer service, fair prices/fees, security/privacy and transaction speed. Consumers rated all the digital wallets that they used over the prior year, and the payment services were ranked according to a proprietary Customer Experience Index.

Each of the top five companies in this fintech segment received overall scores of at least 71.1 out of a possible 100. They also were markedly ahead of the rest of the pack in terms of overall customer satisfaction scores. The No. 6 finisher's overall score was 65.9, more than five points behind fifth place.

2022 Best Digital Wallets -- Overall and By Category

Best Digital Wallets Overall:

• Apple Pay
• Zelle
• Amazon Pay
• PayPal
• Google Pay

Ease of Use:

• Apple Pay
• PayPal
• Zelle
• Cash App
• Amazon Pay

Customer Service:

• Apple Pay
• Amazon Pay
• PayPal
• Zelle
• Shopify

Fair Prices/Fees:

• Zelle
• Apple Pay
• Amazon Pay
• Google Pay
• Venmo

Security/Privacy:

• Apple Pay
• Zelle
• Amazon Pay
• PayPal
• Affirm

Transaction Speed:

• Apple Pay
• Zelle
• PayPal
• Google Pay
• Cash App

To learn more about the Best Digital Wallets, please visit Investors.com/DigitalWallets.

The 2022 Best in Fintech logo and accolade are available for licensing through IBD's partner, The YGS Group, at IBDlicensing@TheYGSgroup.com or 800-290-5460.

About IBD

Investor’s Business Daily (IBD) is the leader in stock research and education. For over 35 years, IBD has helped countless investors around the world make more money in the market and achieve their financial goals.

Founded with the mission of democratizing stock investing, IBD provides its customers access to the same type of research Wall Street uses to make decisions. All of IBD’s products and content are based on a time-tested investing methodology, which uses fundamental and technical analysis to identify leading stocks before their big price increases.

IBD helps its customers succeed in the market with its unparalleled stock research including market-beating stock lists, proprietary stock ratings and powerful investing tools that help them make more profitable trading decisions. In addition, IBD provides customers with world-class investing education that includes product coaching, interactive webinars, live and virtual workshops, videos, online courses and more.

IBD joined the Dow Jones and News Corp family of companies in May 2021. IBD reaches investors around the world via its main website, Investors.com, its portfolio of digital products (IBD Digital, MarketSmith, Leaderboard, SwingTrader and IBD Live), mobile apps, a weekly print edition, social media and more. To learn more about all that IBD has available, please visit www.investors.com.

© 2022 Investor's Business Daily, LLC. All rights reserved. Investor's Business Daily, IBD, Leaderboard and IBD Live are registered trademarks of Investor's Business Daily, LLC. MarketSmith and CAN SLIM are registered trademarks of O'Neil Capital Management Inc.

View source version on businesswire.com: https://www.businesswire.com/news/home/20220307005219/en/

Carmen Mantalas

GMK Communications for IBD

carmen@gmkcommunications.com

503-997-5987

Source: Investor’s Business Daily

FAQ

What did Investor's Business Daily announce regarding digital wallets?

Investor's Business Daily announced its inaugural Best Digital Wallets list, with Apple Pay ranked first, and PayPal (PYPL) in fourth place.

How was the Best Digital Wallets list created?

The list was based on a survey of over 6,000 users rating digital wallets on categories such as ease of use and customer service.

What score did PayPal receive in the Best Digital Wallets rankings?

PayPal scored above 71.1 out of 100 in the Best Digital Wallets rankings, reflecting high customer satisfaction.

Who are the top five digital wallets according to Investor's Business Daily?

The top five digital wallets are Apple Pay, Zelle, Amazon Pay, PayPal (PYPL), and Google Pay.

What categories were used to rank the digital wallets?

The categories included ease of use, customer service, fair prices/fees, security/privacy, and transaction speed.