Presto Launches Industry-First Menu Unification Product: Enabling The Most Frictionless and Scalable Drive-Thru Voice AI
Presto Phoenix, the largest American drive-thru Voice AI company for quick-service restaurants (QSR), has launched Presto Voice™ Menu Unification. This new product transforms diverse restaurant menu data into a structured, centralized format, enabling QSR brands to adopt Presto's drive-thru Voice AI solution more efficiently.
The system features preference-based upsells, time-based recommendations, item modification suggestions, and brand-level menu management capabilities. Early implementation at Yoshinoya America has shown promising results, with spring roll sales more than doubling through AI-driven upselling.
Key features include centralized control across locations, streamlined menu deployment, and enhanced order-taking through seamless conversational flows. The solution aims to help QSR operators leverage Voice AI technology while improving customer satisfaction and profitability.
Presto Phoenix, la più grande azienda americana di Voice AI per ristoranti con servizio veloce (QSR), ha lanciato Presto Voice™ Menu Unification. Questo nuovo prodotto trasforma i dati del menu dei ristoranti, diversi tra loro, in un formato strutturato e centralizzato, permettendo ai brand QSR di adottare la soluzione di Voice AI per il drive-thru di Presto in modo più efficiente.
Il sistema presenta upselling basati sulle preferenze, raccomandazioni temporali, suggerimenti per la modifica degli articoli e capacità di gestione del menu a livello di marchio. L'implementazione precoce presso Yoshinoya America ha mostrato risultati promettenti, con le vendite di involtini primavera che sono più che raddoppiate grazie all'upselling guidato dall'IA.
Le caratteristiche principali includono il controllo centralizzato tra le varie sedi, un'implementazione semplificata del menu e un miglioramento del processo di ordinazione attraverso flussi conversazionali senza soluzione di continuità. La soluzione mira ad aiutare gli operatori QSR a utilizzare la tecnologia Voice AI, migliorando al contempo la soddisfazione del cliente e la redditività.
Presto Phoenix, la mayor empresa estadounidense de Voice AI para restaurantes de servicio rápido (QSR), ha lanzado Presto Voice™ Menu Unification. Este nuevo producto transforma los diversos datos de los menús de los restaurantes en un formato estructurado y centralizado, permitiendo a las marcas QSR adoptar la solución de Voice AI de Presto de manera más eficiente.
El sistema cuenta con ventas adicionales basadas en preferencias, recomendaciones temporales, sugerencias de modificación de artículos y capacidades de gestión de menús a nivel de marca. La implementación temprana en Yoshinoya America ha mostrado resultados prometedores, con las ventas de rollitos de primavera más que duplicándose gracias a las ventas adicionales impulsadas por IA.
Las características clave incluyen el control centralizado a través de las ubicaciones, la implementación simplificada del menú y la mejora de la toma de pedidos a través de flujos de conversación sin interrupciones. La solución tiene como objetivo ayudar a los operadores de QSR a aprovechar la tecnología Voice AI mientras mejoran la satisfacción del cliente y la rentabilidad.
프레스토 피닉스, 미국의 최대 드라이브스루 음성 인공지능(VAI) 회사가 프레스토 음성™ 메뉴 통합을 출시했습니다. 이 새로운 제품은 다양한 레스토랑 메뉴 데이터를 구조화된 중앙 집중식 형식으로 변환하여, QSR 브랜드가 프레스토의 드라이브스루 음성 인공지능 솔루션을 보다 효율적으로 채택할 수 있게 합니다.
이 시스템은 선호 기반의 업셀링, 시간 기반 추천, 항목 수정 제안, 브랜드 수준 메뉴 관리 기능을 특징으로 합니다. 요시노야 아메리카에서의 초기 구현은 AI 기반 업셀링을 통해 춘권 판매가 두 배 이상 증가하며 유망한 결과를 보여주었습니다.
주요 기능으로는 위치들 간의 중앙 집중식 제어, 간소화된 메뉴 배포, 원활한 대화 흐름을 통한 향상된 주문 수령이 포함됩니다. 이 솔루션은 QSR 운영자가 음성 인공지능 기술을 활용하여 고객 만족과 수익성을 향상시키는 데 도움을 주는 것을 목표로 합니다.
Presto Phoenix, la plus grande entreprise américaine d'IA vocale pour les restaurants à service rapide (QSR), a lancé Presto Voice™ Menu Unification. Ce nouveau produit transforme les données de menu diversifiées des restaurants en un format structuré et centralisé, permettant aux marques QSR d'adopter la solution d'IA vocale de Presto plus efficacement.
Le système propose des ventes additionnelles basées sur les préférences, des recommandations temporelles, des suggestions de modification d'articles et des capacités de gestion de menu au niveau de la marque. La mise en œuvre précoce chez Yoshinoya America a montré des résultats prometteurs, avec les ventes de rouleaux de printemps qui ont plus que doublé grâce à l'upselling piloté par l'IA.
Les fonctionnalités clés incluent un contrôle centralisé entre les emplacements, un déploiement simplifié du menu et une amélioration de la prise de commande grâce à des flux de conversation fluides. La solution vise à aider les opérateurs QSR à tirer parti de la technologie IA vocale tout en améliorant la satisfaction des clients et la rentabilité.
Presto Phoenix, das größte amerikanische Unternehmen für Drive-Thru Voice AI in der Fast-Food-Branche (QSR), hat Presto Voice™ Menu Unification auf den Markt gebracht. Dieses neue Produkt verwandelt verschiedene Restaurantmenüdaten in ein strukturiertes, zentrales Format und ermöglicht es QSR-Marken, die Drive-Thru-Voice-AI-Lösung von Presto effizienter zu übernehmen.
Das System bietet präferenzbasierte Upsells, zeitbasierte Empfehlungen, Vorschläge zur Artikeländerung und Möglichkeiten zum Management von Menüs auf Markenebene. Die frühzeitige Implementierung bei Yoshinoya America hat vielversprechende Ergebnisse gezeigt, wobei die Verkaufszahlen von Frühlingsrollen durch KI-gesteuertes Upselling mehr als verdoppelt wurden.
Zu den Hauptmerkmalen gehören eine zentrale Kontrolle über die Standorte, eine vereinfachte Menübereitstellung und eine verbesserte Auftragsannahme durchnahtlose Gesprächsabläufe. Die Lösung zielt darauf ab, QSR-Betreibern zu helfen, die Voice-AI-Technologie zu nutzen und gleichzeitig die Kundenzufriedenheit und Rentabilität zu steigern.
- Early implementation shows more than 100% increase in specific item sales (spring rolls) through AI-driven upselling
- Product enables centralized menu control and updates across multiple locations
- Reduces implementation costs and time for QSR brands adopting Voice AI technology
- System is still in testing phase with deployment (only at Yoshinoya)
Optimizes immediate and intelligent upselling for all QSR brands
SAN CARLOS, Calif., Feb. 06, 2025 (GLOBE NEWSWIRE) -- Presto Phoenix, Inc., the best-capitalized and largest American drive-thru Voice AI company for the quick-service restaurant (QSR) industry, today announced the launch of Presto Voice™ Menu Unification, a transformative product that streamlines the disparate restaurant menu data in a given brand into a structured and centralized data format. This innovative solution enables QSR brands to frictionlessly and optimally adopt Presto’s industry-leading drive-thru Voice AI solution without having to spend time and capital to standardize the menu themselves.
"We are thrilled to introduce our Menu Unification product,” said Gee Lefevre, CEO of Presto. “It allows for centralized control and precise updates across locations, which is key for QSR brands to frictionlessly adopt drive-thru Voice AI. Presto’s decade of restaurant experience means we understand how localized menu-related data can be, and how powerful it can be to turn the dynamic and unstructured data into a simple, structured product that all QSR brands can adopt immediately."
Presto Voice is recognized as an industry-leading Voice AI product that automates drive-thru order-taking, alleviates staff from excessive multitasking, increases revenue with consistent upselling, and optimizes the guest experience. The new Menu Unification feature significantly elevates Presto Voice by providing the best upsell opportunities in Voice AI for the drive-thru, unlocking benefits and customization opportunities driven by data insights previously unavailable to QSR operators.
Key features include:
- Preference-Based Upsells: Suggesting additional menu items tailored to the current order.
- Time-Based Upsells: Recommending menu items based on seasonality, day of the week, time of day, or duration of time.
- Item Modification Upsells: Offering upgrades to existing items such as premium proteins, toppings, or side additions.
- Brand-Level Menu Management: Allowing simultaneous management of multiple restaurant locations and menus rather than adjusting individual locations.
- Efficient Menu Updates: Enabling extensive menu combinations and updates with greater ease and accuracy.
- Streamlined Menu Deployment: Accelerating the onboarding of new locations and implementation of menu updates.
- Enhanced Order Taking: Providing seamless conversational flows that create a more fluid customer order-taking experience.
Nannette Richardson, VP of Marketing at Yoshinoya America, commented, "As Presto Voice has started optimizing our upsells in the drive-thru, we've already seen more than double the amount of spring rolls sold. We welcome the opportunities Menu Unification brings and the upsell customization that it unlocks for us."
Presto is currently completing live tests of Presto Voice Menu Unification at Yoshinoya and plans to expand this groundbreaking technology to its other clients. With this initiative, Presto aims to revolutionize the drive-thru experience, paving the way for QSR operators to benefit from cutting-edge advancements in Voice AI—all while enhancing customer satisfaction and driving profitability.
About Presto Phoenix, Inc.
Presto Phoenix, Inc. is the largest American drive-thru Voice AI provider to the restaurant industry. Presto’s Voice AI product increases revenue, decreases labor costs, improves staff productivity, and standardizes/enhances the guest experience. Presto counts some of the most recognized quick-service restaurant (QSR) brands in the United States as customers and is expanding nationwide. Based in Silicon Valley, Presto is fully capitalized from deep-pocketed AI investors and aims to deliver a full suite of Vertical AI solutions for restaurant chains to enable end-to-end automation.
About Yoshinoya America
At Yoshinoya, Japanese-inspired cooking is the essence of our menu and sharing that delicious experience with each of our guests is core to our mission to Fuel the Soul. Dating back to 1899 with the opening of its first restaurant in Tokyo, Japan, Yoshinoya is among the oldest quick-service restaurant chains in operation. Throughout its century of experience, Yoshinoya continues to grow aggressively while operating or franchising more than 2,000 restaurants in Japan, Mainland China, Shanghai, Taiwan, Hong Kong, Singapore, Philippines and with 100 locations in California. Guests can customize their bowl from a variety of insanely craveable menu options, including our signature Gyudon Beef Bowl® that started it all. For more information, visit the company’s website.
Contacts
Investors: investor@presto.com
Media: prestopr@icrinc.com
A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/c0ebe521-3542-4ec1-97d3-41f5428cbfd1
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