IGXGlobal Achieves Palo Alto Networks Authorized Support Center Certified Partner Status
Expands Enhanced Maintenance Support Offering to Include First Call Technical Support for Palo Alto Networks
HERNDON, Va. , June 9, 2023 /PRNewswire/ -- ePlus inc. (NASDAQ NGS: PLUS) (news) today announced that its
Adding Palo Alto Networks to its existing Enhanced Maintenance Support (EMS) offering, IGXGlobal extends single-call support for multi-vendor environments, providing customers with:
- Faster time to resolution
- Access to ePlus certified engineers globally
- Expedient escalation to Tier 3 Palo Alto TAC engineers when needed
- Assigned customer success resource
"As IGXGlobal expands our footprint in the EU and the UK, adding Enhanced Maintenance Support for Palo Alto Networks as an ASC partner extends our ability to help customers strengthen their security posture by leveraging our broad lifecycle approach—from advisory and assessment services to architecture, deployment, first call support, and Managed Services," said Kevin Detsch, SVP of services business development at ePlus. "Our global customers rely on ePlus for a seamless and simplified support experience, and we are pleased to enhance their operational efficiency while at the same time continuing to invest in our partnership with Palo Alto Networks."
"Customers can also leverage our Managed Security Services offerings, which expand support to include device management, managed detection and response services, incident management, vulnerability management, and virtual CISO services," said Lee Waskevich, vice president of security strategy for ePlus.
"Aligning technology support services with robust security operations helps organizations to become more effective and efficient in mitigating their cyber risk and exposure."
"It is fantastic that IGXGlobal continues to invest in their partnership with Palo Alto Networks, achieving their ASC status for the
To read more information about IGXGlobal's Enhanced Maintenance Support, visit https://igxglobal.com/services/maintenance-and-managed-services/managed-services-for-infrastructure-and-cloud/enhanced-maintenance-support.
About IGXGlobal
IGXGlobal
About ePlus inc.
ePlus has an unwavering and relentless focus on leveraging technology to create inspired and transformative business outcomes for its customers. Offering a robust portfolio of solutions, as well as a broad range of consultative and managed services across the technology spectrum, ePlus has proudly achieved more than 30 years of success, carrying customers forward through adversity, rapidly changing environments, and other obstacles. ePlus is a trusted advisor, bringing expertise, credentials, talent and a thorough understanding of innovative technologies, spanning security, cloud, data center, networking, collaboration and emerging solutions, to organizations across all industry segments. With complete lifecycle management services and flexible payment solutions, ePlus' more than 1,700 associates are focused on cultivating positive customer experiences and are dedicated to their craft, harnessing new knowledge while applying decades of proven experience. ePlus is headquartered in
ePlus®, Where Technology Means More®, and ePlus products referenced herein are either registered trademarks or trademarks of ePlus inc. in
Forward-Looking Statements
This press release contains information about management's view of ePlus' future expectations, plans and prospects that are not historical facts and may be deemed to be "forward-looking statements." Actual and anticipated future results may vary materially due to certain risks and uncertainties. Certain risks and uncertainties that may affect such "forward-looking statements" are detailed in our reports filed with the Securities and Exchange Commission, especially under the heading "Risk Factors." All information set forth in this press release is current as of the date of this release and ePlus expressly disclaims any duty or obligation to update this information, except as may be required by law.
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SOURCE ePlus inc.