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Ping An Healthcare and Technology Company Limited, known as Ping An Good Doctor, is a key player in China's integrated finance and healthcare sector. The company's business model focuses on managed care, family doctor memberships, and O2O healthcare services. With revenue of RMB2.22 billion and a net loss reduction of 47.2% in 2023, Ping An Health has shown significant growth. The company's core offerings include corporate health management, online healthcare services, and family doctor consultations, all aimed at promoting wellness and efficiency.
Utilizing AI technology, Ping An Health has developed an advanced diagnostic and treatment system with a diagnostic accuracy exceeding 99%. Additionally, the company has established the Medical Health Check-up Research Institute, offering personalized health checkup solutions. Ping An Health is dedicated to sustainable development, with initiatives such as rural clinic construction and training village doctors. The company's commitment to bridging the gap between doctors and patients underscores its mission to contribute to a healthier China.
Ping An Health (PIAHY) has launched 'Ping An Xin Yi,' an AI-powered digital doctor service providing 24/7 health consultations through its Health APP. The service features digital avatars of real doctors powered by an advanced AI language model, offering consultations, care navigation, and report interpretation.
The system boasts impressive metrics with a triage accuracy rate exceeding 99% and an assisted diagnosis accuracy rate of over 95%. Initially covering general practice and three specialties, it plans to expand to eight departments including gynecology, internal medicine, and pediatrics.
The AI assistants are built on a three-tiered data structure, combining knowledge graphs with individual clinical practices. The system utilizes five major medical databases covering 37,000 diseases and 420,000 disease-related terms. The implementation has reportedly improved family doctor service efficiency by 30%.
Ping An Health (1833.HK) has announced the successful integration of the DeepSeek large language model (LLM) with its existing Ping An Medical Master AI model and Doctor's Home workbench. This integration aims to enhance medical service intelligence, particularly in disease diagnosis and personalized health management.
The company has built its AI infrastructure on five key databases covering disease, prescription treatment, medical products, medical resources, and personal health. The system operates across 3 core businesses, 8 scenarios, and 14 processes, supported by 12 AI-powered robots. Additionally, Ping An Health offers customized '1+N+X' health checkup plans through its Digital Health Checkup Research Center.
Backed by Ping An Group's 'integrated finance + health and senior care' strategy, the company aims to provide cross-scenario, personalized, one-stop healthcare services.
Ping An Health (1833.HK) has supported the release of China's first 'Group Standards for Remote and Internet-Based Family Doctor Healthcare Services' in Beijing. The standards aim to enhance healthcare access under the Healthy China 2030 initiative by standardizing service processes, content, quality control, and safety measures for family doctor services.
Developed by over 30 leading medical experts, the Group Standards incorporate domestic and international practices. Ping An Health, the only company involved in drafting these standards, has implemented its '1-1-3-12' health management system through its Ping An Family Doctor brand, which serves over 14 million members with a 98% five-star feedback rate for online consultations.
The Group Standards will partner with AGPAL, aiming for recognition by ISQua as an international standard.
Ping An Health (1833.HK) has launched the 'Healthy Steps' National Health Literacy Initiative in Shanghai, aimed at enhancing public health management awareness and supporting the 'Healthy China 2030' blueprint. The company, which recently joined the United Nations Global Compact and achieved an MSCI ESG rating upgrade from 'A' to 'AA', plans to conduct hundreds of outreach events in businesses and communities. Li Dou, Chairman and CEO, emphasized the company's commitment to ESG development, focusing on accessible healthcare, quality control, and user experience enhancement.
Ping An Health (1833.HK) and Medtronic formed a strategic partnership at the 7th China International Import Expo on November 6, 2024. The collaboration focuses on cardiac health, chronic disease therapies, and medical clinical training. Ping An Health will integrate its "Ping An Family Doctor" service with Medtronic's treatment solutions and clinical experience. The partnership has already established a "Chest Pain Health Management Center" offering online consultations, expert advice, and health education. The collaboration aims to enhance healthcare service delivery through technological innovation and expanded access to professional medical services.
Ping An Healthcare Technology has become the first healthcare company globally to achieve dual certifications from the World Organization of Family Doctors (WONCA): the Digital Health Certificate and the Family Doctor Development & Enhancement Certificate. The company is strengthening its family doctor service capabilities through three key areas: developing medical professionals, building a digital platform, and promoting service standards. Their digital health platform features five major databases and 12 AI business models. The company has introduced a '1-1-3-12' health management system, offering professional family doctor services, standardized processes, and tailored health solutions.
Ping An Health (Stock Code: 1833.HK) has become the first healthcare company globally to simultaneously receive both the Digital Health Certification (DHC) and Continuous Professional Development (CPD) certifications from the World Organization of Family Doctors (WONCA). The company is strengthening its family doctor service capabilities through three key areas: developing medical professionals, building a digital platform, and promoting service standards. The company's '1-1-3-12' system offers one-stop health management services, including professional family doctors, standardized service processes, and tailored health management solutions.
Ping An Health (1833.HK) participated in finalizing China's first 'Internet-Based Family Doctor Service Standards' in Beijing. The meeting gathered 20 general practice experts from various provinces and The Royal Australian College of General Practitioners. The standards, set to be published by end of 2024, highlight three key strengths: establishment of electronic health records (EHRs), innovative online family doctor services, and integration of WONCA training and certification. Ping An Health's AI system, which received WONCA's highest accreditation in 2019, will undergo another assessment this year. A pilot program will be developed in collaboration with the National Foundation for Australia-China Relations and leading Chinese medical institutions.
Ping An Health has upgraded its chronic disease management services, expanding from 'Three Controls and One Reduction' to 'Five Controls and One Reduction'. The new program includes prevention and management solutions for fatty liver disease, hyperuricemia, and hyperlipidemia, along with plans for integrating intelligent wearable devices and offline medical services.
The company has also partnered with major tertiary hospitals to promote online and offline collaborative projects for chronic disease reversal. Additionally, the National Center for Chronic and Noncommunicable Disease Control and Prevention (NCNCD) released a Digital Weight Management Research Report based on Ping An Health's program, showing participants achieved an average weight reduction of 1.5kg and a BMI decrease of 0.6kg/m2.
NCNCD and Ping An Health have launched the Intelligent Health Management Public Welfare Project for Professionals, aiming to provide comprehensive health management services for enterprise employees nationwide.
Ping An Healthcare and Technology Company (Stock Code: 1833.HK) has achieved an MSCI ESG rating upgrade from 'A' to 'AA'. This improvement highlights the company's strong ESG practices in the healthcare sector. Ping An Health has integrated sustainability into its business processes, introducing innovative products like 'Enterprise EZHealth' for corporate clients.
The company has leveraged AI technology to enhance medical service quality, achieving a 99.8% Class A rate for AI-generated electronic medical records and 100% compliance accuracy for medication prescriptions. Ping An Health has also prioritized data security and customer privacy, obtaining ISO 27001, 27701, and 27799 certifications.
Contributing to the 'Healthy China 2030' goal, Ping An Health has implemented various social initiatives, including the 'Village Doctor Program' and chronic disease management services. The company aims to create a sustainable industry ecosystem by integrating ESG concepts into its business practices.