Pega Selected to Deliver Digital Platform for UK’s Armed Forces Recruiting Service
Pegasystems (NASDAQ: PEGA) has been selected as part of Team Serco to deliver the digital platform for the UK's Armed Forces Recruiting Service. The platform will serve the Royal Navy, British Army, and Royal Air Force (RAF), creating a unified recruitment service.
Building on Pega's existing experience with Royal Navy and RAF recruitment platforms, the new integrated system will handle the entire recruitment process from initial candidate engagement through enlistment and basic training. The solution will incorporate Pega GenAI Blueprint™ capabilities to rapidly build applications while maintaining consistency across services.
The Armed Forces Recruitment Service (AFRS) partnership between the Ministry of Defence and TEAM Serco aims to meet recruitment goals for both regular and reserve forces entering Phase 1 training.
Pegasystems (NASDAQ: PEGA) è stata selezionata come parte del Team Serco per fornire la piattaforma digitale per il Servizio di Reclutamento delle Forze Armate del Regno Unito. La piattaforma servirà la Royal Navy, l'Esercito Britannico e la Royal Air Force (RAF), creando un servizio di reclutamento unificato.
Basandosi sull'esperienza preesistente di Pega con le piattaforme di reclutamento della Royal Navy e della RAF, il nuovo sistema integrato gestirà l'intero processo di reclutamento, dall'iniziale coinvolgimento dei candidati fino all'arruolamento e alla formazione di base. La soluzione integrerà le capacità di Pega GenAI Blueprint™ per costruire rapidamente applicazioni mantenendo la coerenza tra i servizi.
La partnership per il Servizio di Reclutamento delle Forze Armate (AFRS) tra il Ministero della Difesa e TEAM Serco mira a raggiungere obiettivi di reclutamento per le forze regolari e di riserva che entreranno nella Fase 1 di formazione.
Pegasystems (NASDAQ: PEGA) ha sido seleccionada como parte del Team Serco para ofrecer la plataforma digital para el Servicio de Reclutamiento de las Fuerzas Armadas del Reino Unido. La plataforma servirá a la Royal Navy, al Ejército Británico y a la Royal Air Force (RAF), creando un servicio de reclutamiento unificado.
Construyendo sobre la experiencia existente de Pega con las plataformas de reclutamiento de la Royal Navy y la RAF, el nuevo sistema integrado manejará todo el proceso de reclutamiento, desde el primer contacto con los candidatos hasta el alistamiento y la formación básica. La solución incorporará las capacidades de Pega GenAI Blueprint™ para construir aplicaciones rápidamente mientras se mantiene la consistencia entre los servicios.
La asociación del Servicio de Reclutamiento de las Fuerzas Armadas (AFRS) entre el Ministerio de Defensa y el TEAM Serco tiene como objetivo cumplir con las metas de reclutamiento tanto para las fuerzas regulares como de reserva que ingresen a la Fase 1 de la formación.
페가시스템(Pegasystems, NASDAQ: PEGA)은 영국의 군대 모집 서비스 디지털 플랫폼을 제공하기 위해 팀 세르코(Team Serco)의 일원으로 선정되었습니다. 이 플랫폼은 왕립 해군, 영국 육군, 왕립 공군(RAF)에 서비스를 제공하며 통합된 모집 서비스를 창출할 것입니다.
왕립 해군과 RAF 모집 플랫폼에 대한 페가의 기존 경험을 바탕으로, 새로운 통합 시스템은 초기 후보자 접촉부터 입대와 기초 훈련까지 전체 모집 프로세스를 관리합니다. 이 솔루션은 Pega GenAI Blueprint™ 기능을 통합하여 응용 프로그램을 신속하게 구축하면서도 서비스 간 일관성을 유지합니다.
영국 국방부와 TEAM Serco 간의 군대 모집 서비스(AFCRS) 파트너십은 정규군과 예비군의 모집 목표를 달성하는 것을 목표로 하며, 이들은 1단계 훈련에 들어가게 됩니다.
Pegasystems (NASDAQ: PEGA) a été sélectionnée comme membre de l'équipe Serco pour fournir la plateforme numérique pour le Service de recrutement des forces armées britanniques. La plateforme servira la Royal Navy, l'Armée britannique et la Royal Air Force (RAF), créant ainsi un service de recrutement unifié.
En s'appuyant sur l'expérience existante de Pega avec les plateformes de recrutement de la Royal Navy et de la RAF, le nouveau système intégré gérera l'ensemble du processus de recrutement, de l'engagement initial des candidats jusqu'à l'enrôlement et à la formation de base. La solution intégrera les capacités de Pega GenAI Blueprint™ pour construire rapidement des applications tout en maintenant la cohérence entre les services.
Le partenariat du Service de recrutement des forces armées (AFRS) entre le ministère de la Défense et TEAM Serco vise à atteindre les objectifs de recrutement pour les forces régulières et de réserve entrant dans la phase 1 de la formation.
Pegasystems (NASDAQ: PEGA) wurde als Teil von Team Serco ausgewählt, um die digitale Plattform für den Rekrutierungsdienst der britischen Streitkräfte zu liefern. Die Plattform wird die Königliche Marine, die britische Armee und die Königliche Luftwaffe (RAF) bedienen und einen einheitlichen Rekrutierungsdienst schaffen.
Aufgrund der bestehenden Erfahrung von Pega mit den Rekrutierungsplattformen der Königlichen Marine und der RAF wird das neue integrierte System den gesamten Rekrutierungsprozess vom ersten Kontakt mit den Kandidaten bis zur Dienststellung und Grundausbildung abdecken. Die Lösung wird die Funktionen von Pega GenAI Blueprint™ integrieren, um Anwendungen schnell zu erstellen und gleichzeitig die Konsistenz zwischen den Diensten zu gewährleisten.
Die Partnerschaft des Rekrutierungsdienstes der Streitkräfte (AFRS) zwischen dem Verteidigungsministerium und TEAM Serco zielt darauf ab, Rekrutierungsziele für sowohl reguläre als auch Reservekräfte zu erreichen, die in die Phase 1 der Ausbildung eintreten.
- Secured major government contract as part of Team Serco
- Expands existing relationship with UK Ministry of Defence
- Platform will serve all three military branches, increasing market penetration
- None.
Insights
The selection of Pega to deliver the UK Armed Forces' unified recruitment platform marks a strategic expansion of their government sector portfolio. This contract holds significant importance beyond its immediate scope for several reasons:
First, the implementation of a tri-service recruitment platform for the Royal Navy, British Army and RAF represents a high-profile reference case that could catalyze similar contracts in other NATO countries and allied nations. The defense sector's digital transformation market is estimated to reach tens of billions annually and successful delivery here could position Pega as a preferred vendor.
Second, Pega's platform integration of GenAI capabilities through their Blueprint technology signals a competitive advantage in the government sector, where AI adoption has traditionally lagged. This modernization approach could accelerate similar digital transformation initiatives across other government departments.
The contract's strategic value extends beyond immediate financial gains. By building upon their existing success with the Royal Navy and RAF platforms, Pega demonstrates proven capability in handling sensitive government systems and data security requirements - important qualifications for future defense contracts. The implementation of a unified platform also suggests potential for significant operational cost savings for the Ministry of Defence through standardized processes and reduced system maintenance overhead.
Looking ahead, this positions Pega to capitalize on two key trends: the increasing digitalization of military operations and the growing adoption of AI in government services. The successful delivery of this project could establish Pega as a leading provider of digital transformation solutions in the defense sector, potentially opening doors to similar contracts in allied nations' military modernization efforts.
Building on Pega’s experience of successfully delivering the current digital recruiting platform for the Royal Navy and RAF, the company will deliver a tri-service digital platform. The integrated platform will streamline the entire recruitment journey, from initial candidate engagement through to successful enlistment and into basic training. This digital transformation will enhance candidate experience, improve assessment efficiency, and support the MOD's strategic workforce objectives across all three services.
As part of the delivery, the digital solution will leverage Pega GenAI Blueprint™ capabilities with industry best practices to rapidly build new applications. This approach enables swift deployment of recruitment services while ensuring consistency across all three services.
The Armed Forces Recruitment Service (AFRS) is a partnership between the Ministry of Defence and TEAM Serco, collaborating to meet the recruitment goals for both regular and reserve forces into Phase 1 training to achieve workforce demands of each of the Armed Forces.
Quotes and Commentary
"Pega delivering this strategically important digital capability for the
About Pegasystems
Pega is The Enterprise Transformation Company that helps organizations Build for Change® with enterprise AI decisioning and workflow automation. Many of the world’s most influential businesses rely on our platform to solve their most pressing challenges, from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help enterprises meet today’s customer demands while continuously transforming for tomorrow. For more information on Pega (NASDAQ: PEGA), visit www.pega.com
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Press Contact:
Jo Richardson
Pegasystems ltd.
jo.richardson@pega.com
Source: Pegasystems Inc.
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