To Help Customers Prepare and Stay Safe During Severe Weather, PG&E Launches Its Wildfire Safety Videos Hub

Rhea-AI Summary

Pacific Gas and Electric Company (NYSE:PCG) is expanding its online wildfire safety resources amid rising wildfire risks in California. The new Wildfire Safety Videos hub will centralize customer support and safety initiatives. The initiative aims to improve customer preparedness and community safety through enhanced informational resources.

Positive

• Expansion of online wildfire safety toolkit aids customer preparedness.
• Introduction of centralized Wildfire Safety Videos hub for easy access to resources.
• Additional support for customers with medical needs and wildfire safety-related outages.

Negative

• None.

Web Page Offers Emergency Preparedness Tips and Resources

OAKLAND, Calif.--(BUSINESS WIRE)-- To help customers prepare for possible emergencies due to increasing wildfire risk, Pacific Gas and Electric Company (PG&E) is expanding its wildfire safety and preparedness online toolkit. A new online Wildfire Safety Videos hub will serve as a one-stop shop with easy-to-navigate videos about customer support and wildfire safety initiatives.

In response to California’s evolving climate challenge, PG&E is continuing to create informational resources available to support customers and communities. This new web page will provide information about assistance for customers with medical needs, wildfire safety-related outages that keep customers safe and preventative measures to improve the safety and reliability of the electric system.

“The safety of our customers and communities is our most important responsibility,” said Mark Quinlan, PG&E’s Vice President of Electric System Operations. “By launching the Wildfire Safety Videos hub, we can help make sure our customers know about all the resources we have available to support them and the initiatives underway to help reduce wildfire risk and keep their communities safe.”

While PG&E continues to work year-round to reduce wildfire risk, the company also offers other resources to support customers with emergency planning and preparedness, including:

• Safety Action Center – An online resource center offering tips for keeping people, families, neighborhoods and pets safe
• 211 – A network where PG&E, in partnership with the California network of 211s, can provide connections to local resources and assistance with emergency preparedness
• Weather Monitoring and Awareness – A web page providing detailed, localized weather forecasts to help customers and communities prepare for the growing threat of wildfires
• Outage Center – A web page updated every 15 minutes for customers to view outage details or request updates on a particular outage

For more information about the Community Wildfire Safety Program, including links to update contact information, resources for wildfire safety-related outages and a schedule of upcoming webinars, visit pge.com/wildfiresafety.

About PG&E

Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is a combined natural gas and electric utility serving more than 16 million people across 70,000 square miles in Northern and Central California. For more information, visit pge.com and pge.com/news.

View source version on businesswire.com: https://www.businesswire.com/news/home/20220922005795/en/

MEDIA RELATIONS:

415-973-5930

Source: PG&E Corporation

FAQ

What is the new online Wildfire Safety Videos hub by PG&E?

The Wildfire Safety Videos hub is a centralized online resource designed to provide customers with information about wildfire safety and preparedness.

How is PG&E supporting customers with emergency preparedness?

PG&E offers various resources, including the Safety Action Center, 211 connections for local assistance, and localized weather monitoring to help customers prepare for emergencies.

What risks does PG&E address with its wildfire safety initiatives?

PG&E's wildfire safety initiatives aim to mitigate risks associated with increasing wildfire threats in California, supporting customer safety and community protection.

What is the overall purpose of PG&E's wildfire safety commitment?

The commitment aims to enhance customer awareness, provide vital emergency resources, and reduce wildfire risks through community support and safety measures.