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New Public Safety Power Shutoff Address Alerts Provide Notifications for Addresses Other Than Your Home That Are Important to You, Including Schools or a Relative’s Home

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Pacific Gas and Electric Company (NYSE: PCG) has introduced a new notification system for customers and non-account holders to receive alerts about Public Safety Power Shutoff (PSPS) events. As extreme weather can lead to wildfires, the utility may turn off power to prevent hazards. Interested individuals can register for alerts for multiple addresses, ensuring they stay informed about outages affecting their homes or important locations. Customers are encouraged to keep their contact details updated to receive timely notifications regarding potential power shutoffs.

Positive
  • Launch of a notification system for PSPS events enhances consumer engagement.
  • Addresses can be registered by non-account holders, increasing accessibility.
  • Encourages proactive communication regarding power shutoff events.
Negative
  • Potential public reliance on notifications could lead to concerns if communication fails.
  • PSPS events indicate ongoing risks associated with power supply and wildfire threats.

Customers and non-account holders can now sign up for notifications for any address they care about to stay safe and informed about Public Safety Power Shutoff (PSPS) events. High winds can cause tree branches and debris to contact energized lines, damage our equipment and cause wildfires. As a result, we may need to turn off power during severe weather to prevent wildfires. This is called a PSPS.

To sign up for alerts for any address that is important to you or a loved one, visit www.pge.com/addressalert. Alerts are accessible in multiple languages by call and text.

Address Alerts might be right for you if:

  • You want to know about a PSPS at your home, work, school or other important location
  • You are a tenant and do not have a PG&E account
  • You need to stay informed about a PSPS affecting a friend or loved one
  • Multiple members of your household want to be notified

Customers and non-account holders interested in receiving updates on PSPS events for an address where they do not receive a bill can submit one or more addresses. Note, PG&E customers will automatically be enrolled to receive PSPS notifications for any home or business they have an account for. Customers are encouraged to keep their contact information up to date with PG&E so they can be notified if their specific location will be impacted.

Prepare for the unexpected

We know losing power disrupts lives. That is why we are working nonstop to make our system safer and reduce the impact of PSPS events. As we continue our work to quickly improve the safety of our system, we urge all customers to plan ahead of an unexpected emergency. Below are a few resources that can help you prepare for an outage:

About PG&E

Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is a combined natural gas and electric utility serving more than 16 million people across 70,000 square miles in Northern and Central California. For more information, visit pge.com and pge.com/news.

FAQ

What are Public Safety Power Shutoff events?

Public Safety Power Shutoff events (PSPS) are instances where PG&E may turn off power during severe weather to prevent wildfires.

How can I sign up for PSPS alerts from PG&E?

You can sign up for PSPS alerts by visiting www.pge.com/addressalert.

Who can receive PSPS notifications from PG&E?

Both PG&E customers and non-account holders can register for PSPS notifications for any important address.

What should I do to prepare for a PSPS event?

Customers are encouraged to keep their contact information updated and prepare for unexpected emergencies.

How does PG&E inform customers about PSPS events?

PG&E informs customers about PSPS events through notifications sent to registered addresses.

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