More than Three Million PG&E Customers Now Enrolled in Paperless Billing

Rhea-AI Summary

PG&E has achieved a significant milestone with over 50% of its customers now opting for paperless billing, saving 1,100 trees monthly. This transition is part of PG&E's efforts to combat climate change, having helped customers avoid 645,782 metric tons of CO2 emissions last year, equating to approximately $437 million in savings. The program offers secure, fast, and convenient access to billing information, encouraging further participation among customers. PG&E continues to promote its environmentally friendly initiatives.

Positive

• Over 50% of customers have opted for paperless billing.
• Monthly customer savings of 1,100 trees.
• Reduction of 645,782 metric tons of CO2 emissions last year.
• Approximate savings of $437 million in energy bills.

Negative

• None.

It’s Secure, Fast and Easy So Why Not Join the More than Half of PG&E Customers Saving 1,100 Trees Every Month by Going Paperless

OAKLAND, Calif.--(BUSINESS WIRE)-- For the first time ever, more than 50 percent of Pacific Gas and Electric Company (PG&E) customers get a paperless bill each month, and that number continues to grow.

The 3.1 million customers currently enrolled in the program are saving 1,100 trees every month by opting to not receive a paper bill. The push to enroll more customers is part of PG&E’s larger effort to reduce the impacts of climate change. PG&E helped customers avoid 645,782 metric tons of carbon dioxide emissions through energy efficiency programs last year – roughly equal to $437 million in energy bill savings.

“We thank the millions of customers who have taken action to protect the environment and cut down on clutter. We want to encourage the remaining half of our customers to do the same. Going paperless is easy, it doesn’t affect your account, and there is no fee,” said Vincent Davis, PG&E Vice President of Customer Operations and Enablement.

And signing up is simple. Once signed up, customers receive an email with a link to view their bill, their monthly usage statements, and various resources in place of a traditional paper bill. The paperless bill has the same information as the paper bill. Click here to get started.

It’s convenient and clutter-free. And there are more reasons to go paperless including:

• It’s secure: View up to 24 months of account history in your protected online account

• It’s fast: Receive an email alert when your monthly statement arrives

• It’s easy: You don’t need to go to the post office, buy a stamp and other hassles that come with paper bills

• It’s good for the planet: Less paper benefits the environment

Customers can still obtain a paper bill by printing it at home and paperless bills are available 24/7.

About PG&E

Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is a combined natural gas and electric utility serving more than 16 million people across 70,000 square miles in Northern and Central California. For more information, visit pge.com and pge.com/news.

View source version on businesswire.com: https://www.businesswire.com/news/home/20220503006154/en/

MEDIA RELATIONS:

415-973-5930

Source: Pacific Gas and Electric Company

FAQ

What percentage of PG&E customers are now paperless?

Over 50% of PG&E customers are now opting for paperless billing.

How many trees does PG&E save each month by going paperless?

PG&E saves 1,100 trees every month through its paperless billing program.

What was the CO2 emissions reduction achieved by PG&E last year?

PG&E helped customers avoid 645,782 metric tons of CO2 emissions last year.

How much money did PG&E customers save through energy efficiency?

Customers saved approximately $437 million in energy bills through PG&E's efficiency programs.

Is there a fee to enroll in PG&E's paperless billing?

No, there is no fee to enroll in PG&E's paperless billing program.