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Paymentus to Bring Advanced Billing and Payments Capabilities to Altera Digital Health Solutions

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Paymentus Holdings, Inc. (NYSE: PAY) has announced an agreement with Altera Digital Health Inc. to offer its Electronic Bill Presentment and Payments (EBPP) platform alongside Altera's healthcare IT solutions. This collaboration aims to address key components of revenue cycle management by optimizing billing and payments in healthcare.

The partnership will enable healthcare providers to deliver up-to-date patient billing information via electronic health records, send statements and reminders through secure digital communications, and receive payments from various sources. This integration is expected to improve patient satisfaction and streamline back-office operations.

Paymentus' platform offers a comprehensive billing and payment experience, allowing patients to personalize how billing information is presented and providing multiple payment options through its Instant Payment Network (IPN).

Paymentus Holdings, Inc. (NYSE: PAY) ha annunciato un accordo con Altera Digital Health Inc. per offrire la sua Piattaforma di Presentazione e Pagamenti Elettronici delle Fatture (EBPP) insieme alle soluzioni IT sanitarie di Altera. Questa collaborazione mira a affrontare componenti chiave della gestione del ciclo di fatturazione ottimizzando le fatturazioni e i pagamenti nel settore sanitario.

La partnership permetterà ai fornitori di servizi sanitari di fornire informazioni aggiornate sulla fatturazione dei pazienti tramite cartelle cliniche elettroniche, inviare fatture e promemoria tramite comunicazioni digitali sicure e ricevere pagamenti da diverse fonti. Si prevede che questa integrazione migliori la soddisfazione dei pazienti e semplifichi le operazioni di back-office.

La piattaforma di Paymentus offre un'esperienza completa di fatturazione e pagamento, consentendo ai pazienti di personalizzare la modalità di presentazione delle informazioni di fatturazione e offrendo molteplici opzioni di pagamento attraverso la sua Rete di Pagamento Istantaneo (IPN).

Paymentus Holdings, Inc. (NYSE: PAY) ha anunciado un acuerdo con Altera Digital Health Inc. para ofrecer su plataforma de Presentación y Pagos Electrónicos de Facturas (EBPP) junto con las soluciones de TI en salud de Altera. Esta colaboración tiene como objetivo abordar componentes clave de la gestión del ciclo de ingresos optimizando la facturación y los pagos en el sector de la salud.

La asociación permitirá a los proveedores de atención médica ofrecer información actualizada sobre la facturación de los pacientes a través de registros de salud electrónicos, enviar estados de cuenta y recordatorios a través de comunicaciones digitales seguras y recibir pagos de diversas fuentes. Se espera que esta integración mejore la satisfacción del paciente y agilice las operaciones de back-office.

La plataforma de Paymentus ofrece una experiencia integral de facturación y pago, permitiendo a los pacientes personalizar cómo se presenta la información de facturación y brindando múltiples opciones de pago a través de su Red de Pago Instantáneo (IPN).

Paymentus Holdings, Inc. (NYSE: PAY)는 Altera Digital Health Inc.와 협약을 체결하고 Altera의 의료 IT 솔루션과 함께 전자 청구 및 결제 플랫폼 (EBPP)을 제공할 예정이라고 발표했습니다. 이번 협력은 의료 분야에서 청구 및 결제를 최적화하여 수익 주기 관리의 핵심 요소를 해결하는 것을 목표로 합니다.

파트너십을 통해 의료 제공자들은 전자 건강 기록을 통해 최신 환자 청구 정보를 제공하고, 안전한 디지털 커뮤니케이션을 통해 명세서 및 알림을 전송하며, 다양한 출처로부터 결제를 받을 수 있습니다. 이 통합은 환자 만족도를 높이고 백오피스 운영을 간소화할 것으로 예상됩니다.

Paymentus의 플랫폼은 종합적인 청구 및 결제 경험을 제공하여 환자들이 청구 정보가 제공되는 방식을 개인화하고, 즉시 결제 네트워크 (IPN)를 통한 다양한 결제 옵션을 제공합니다.

Paymentus Holdings, Inc. (NYSE: PAY) a annoncé un accord avec Altera Digital Health Inc. pour proposer sa plateforme de présentation et de paiements électroniques des factures (EBPP) aux côtés des solutions informatiques de santé d'Altera. Cette collaboration vise à aborder des éléments clés de la gestion du cycle de revenus en optimisant la facturation et les paiements dans le secteur de la santé.

Le partenariat permettra aux prestataires de soins de santé de fournir des informations actualisées sur la facturation des patients via des dossiers médicaux électroniques, d'envoyer des relevés et des rappels par le biais de communications numériques sécurisées, et de recevoir des paiements provenant de diverses sources. Cette intégration devrait améliorer la satisfaction des patients et rationaliser les opérations de back-office.

La plateforme de Paymentus offre une expérience complète de facturation et de paiement, permettant aux patients de personnaliser la façon dont les informations de facturation sont présentées et offrant plusieurs options de paiement via son réseau de paiement instantané (IPN).

Paymentus Holdings, Inc. (NYSE: PAY) hat eine Vereinbarung mit Altera Digital Health Inc. bekannt gegeben, um ihre Plattform für elektronische Rechnungsstellung und Zahlungen (EBPP) zusammen mit Alteras IT-Lösungen im Gesundheitswesen anzubieten. Diese Zusammenarbeit zielt darauf ab, zentrale Komponenten des Einnahmenzyklus-Managements durch die Optimierung von Rechnungsstellung und Zahlungen im Gesundheitswesen anzusprechen.

Die Partnerschaft wird es den Gesundheitsdienstleistern ermöglichen, aktuelle Abrechnungsinformationen der Patienten über elektronische Gesundheitsakten bereitzustellen, Rechnungen und Erinnerungen über sichere digitale Kommunikationskanäle zu senden und Zahlungen aus verschiedenen Quellen zu erhalten. Diese Integration soll die Patientenzufriedenheit verbessern und die Back-Office-Abläufe optimieren.

Die Plattform von Paymentus bietet ein umfassendes Abrechnungs- und Zahlungserlebnis, das es den Patienten ermöglicht, die Präsentation der Abrechnungsinformationen zu personalisieren und mehrere Zahlungsoptionen über ihr Instant Payment Network (IPN) anzubieten.

Positive
  • Partnership with Altera Digital Health to integrate EBPP platform with healthcare IT solutions
  • Potential to address healthcare billing issues and improve revenue cycle management
  • Expansion into the healthcare sector, a large market with significant payment challenges
  • Offering of multiple payment options through the Instant Payment Network (IPN)
Negative
  • None.

Insights

This partnership between Paymentus and Altera Digital Health is strategically significant for Paymentus (NYSE: PAY). It expands their reach into the lucrative healthcare IT market, addressing a critical need in revenue cycle management. The deal has the potential to drive substantial growth for Paymentus, given that healthcare bills are the largest source of personal debt in the U.S.

Key points to consider:

  • The partnership taps into a large market opportunity, with 71% of healthcare providers still relying on manual or paper-based systems for payments and collections.
  • Paymentus' EBPP platform could significantly improve cash flow for healthcare providers by streamlining billing and payment processes.
  • The integration with Altera's widely-used healthcare IT solutions provides a strong distribution channel for Paymentus' services.

While the immediate financial impact is not quantified, this deal positions Paymentus for potential long-term revenue growth in the healthcare sector. Investors should monitor future earnings reports for signs of increased market penetration and revenue from this partnership.

This partnership represents a significant step towards modernizing healthcare payments, addressing a critical pain point in the industry. By integrating Paymentus' EBPP platform with Altera's healthcare IT solutions, providers can offer patients a more consumer-friendly billing experience, potentially improving patient satisfaction and collection rates.

Key technological advantages include:

  • Real-time billing information integrated with electronic health records
  • Secure digital communications for statements and reminders
  • Diverse payment options through the Paymentus Instant Payment Network
  • Personalized billing presentation to reduce confusion

This solution aligns with the growing demand for digital health solutions and could set a new standard for healthcare billing practices. The success of this integration could lead to wider adoption across the healthcare industry, potentially disrupting traditional billing methods and improving financial outcomes for healthcare providers.

Aligning with Leading Healthcare IT Provider to Deliver Streamlined, Flexible Payment Experience Across the Continuum of Care

CHARLOTTE, N.C.--(BUSINESS WIRE)-- Paymentus Holdings, Inc. (NYSE: PAY) today announced an agreement with Altera Digital Health Inc. to offer its industry-leading Electronic Bill Presentment and Payments (EBPP) platform in conjunction with Altera’s suite of healthcare IT solutions.

Altera’s portfolio of industry-leading digital health solutions is designed to support integrated care delivery and practice optimization across the spectrum of care. Altera solutions are used by physician practices, rural and community hospitals, and local and regional health networks worldwide. Offering Paymentus’ industry-leading billing and payments platform with the Altera solution suite will address key components of revenue cycle management: billing and payment optimization.

“Our focus is to simplify bill payments everywhere to better serve consumers anywhere,” said Dushyant Sharma, Founder and CEO of Paymentus. “Healthcare billing is a historic pain point for patients and healthcare providers alike. Working with Altera, we will offer the modern, convenient Paymentus customer billing experience to healthcare providers and patients as a component of their healthcare IT platforms, driving higher patient satisfaction and more efficient, secure back-office operations.”

Healthcare bills are the single largest source of personal debt in the United States, outweighing all other debt combined1 and 50% of healthcare providers say they are challenged by large patient balances2. The payment disconnect between providers and patients is a significant part of the problem. According to JP Morgan Chase, 71% of healthcare providers rely on manual or paper-based systems for payments and collections, while 75% of their customers are eager to make online payments2.

Leveraging Altera and Paymentus solutions together will enable providers to deliver up-to-the-minute patient billing information to patients via their electronic health record, send statements along with payment reminders and updates via secure digital communications – including email and text – and receive and post payments from a variety of payment sources to optimize revenue cycle management.

“Healthcare providers worldwide use Altera’s solutions to deliver coordinated and comprehensive care to their communities,” said Jay Adams, Group Leader, Altera Digital Health. “Providers want to offer the simple and flexible payment experience that patients have come to expect in every area of their busy lives as a component of care. We are excited to work with Paymentus to make this a reality for our clients and the people they serve.”

Paymentus offers a comprehensive and flexible billing and payment experience for healthcare providers and their patients. With advanced engagement solutions, patients can personalize how billing information is presented, reducing confusion regarding payment obligations. Billing notifications can be delivered securely via text and email and feature click-to-pay functionality to encourage on-time payments. The Paymentus Instant Payment Network (IPN) provides more ways to pay than any other payment solution, including ACH, secure IVR, text, email, and chat, as well as with popular digital wallets from PayPal/Venmo, ApplePay, and GooglePay.

About Paymentus

Paymentus is a leading provider of cloud-based bill payment technology and solutions for more than 2,200 billers and financial institutions across North America and was named the industry’s best-in-class provider of EBPP solutions by Aite-Novarica. The Paymentus omni-channel platform provides consumers with easy-to-use, flexible, and secure electronic bill payment experiences through their preferred payment channel and type. Paymentus’ proprietary Instant Payment Network® (IPN), connects IPN partners’ platforms and tens of thousands of billers to Paymentus’ integrated billing, payment, and reconciliation capabilities. For more information, please visit www.paymentus.com.

About Altera Digital Health

A global healthcare IT leader, Altera Digital Health develops and elevates technology to bring next-level healthcare within reach. Altera’s approach to our solutions is changing the way healthcare is delivered—we see the summit of what healthcare can be, but rather than total transformation, we’re focused on helping organizations take the steps they need to get there. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. To learn more, visit www.alterahealth.com.

CATEGORY: COMPANY NEWS

____________________________
1 Fierce Healthcare
2 JPMC “Trends in Healthcare Payments Annual Report”, March 2024

Media Contacts:

Tony Labriola, for Paymentus

media-relations@paymentus.com

For Altera Digital Health

AlteraMediaRelations@alterahealth.com

Investor Contact:

David Hanover, for Paymentus

dhanover@kcsa.com

Source: Paymentus

FAQ

What is the purpose of Paymentus' agreement with Altera Digital Health?

The agreement aims to integrate Paymentus' Electronic Bill Presentment and Payments (EBPP) platform with Altera's healthcare IT solutions to improve billing and payment processes in healthcare, addressing key components of revenue cycle management.

How will the Paymentus (NYSE: PAY) and Altera collaboration benefit healthcare providers?

The collaboration will enable providers to deliver real-time billing information via electronic health records, send secure digital statements and reminders, and receive payments from various sources, optimizing revenue cycle management and improving patient satisfaction.

What payment options does Paymentus offer through its Instant Payment Network (IPN)?

Paymentus' IPN offers multiple payment options including ACH, secure IVR, text, email, chat, and popular digital wallets such as PayPal/Venmo, ApplePay, and GooglePay.

How does Paymentus (NYSE: PAY) aim to address healthcare billing challenges?

Paymentus aims to simplify healthcare billing by offering a modern, convenient customer billing experience that allows patients to personalize how billing information is presented and provides flexible payment options, potentially reducing confusion and encouraging on-time payments.

Paymentus Holdings, Inc.

NYSE:PAY

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