PAR Technology Adds XPR to Its Brink POS® Integration Ecosystem

Rhea-AI Summary

ParTech has integrated XPR into its Brink POS ecosystem, enhancing self-service ordering solutions for restaurants. XPR’s technology has shown to increase average order sizes by 23% and order values by 18% in recent studies. This partnership will allow customers to utilize contactless ordering and self-service kiosks, streamlining operations and reducing labor costs. The collaboration aims to provide innovative solutions tailored to improve operational efficiency and customer experience in the hospitality industry.

Positive

• Integration with XPR includes self-serve kiosks and contactless ordering, enhancing Brink POS functionality.
• Average order sizes increased by 23% and order values by 18% using XPR's kiosks.
• Efficient kitchen operations and reduced wait times reported for customers using XPR's systems.

Negative

• None.

ParTech, Inc. (ParTech), a leading global provider of point of sale (POS) software and integrated technical solutions to the restaurant and retail industries, has added XPR to its Brink POS integration ecosystem as a partner specializing in self-serve kiosks, contactless food ordering, KDS, and content management services. ParTech, Inc. is a wholly owned subsidiary of PAR Technology Corporation.

XPR delivers innovative solutions to the hospitality industry, including fast casuals, table service and quick service restaurant locations, through cloud-based and artificial intelligence supported methods. The company’s integration with Brink POS will enable PAR’s customers to add XPR’s Contactless Ordering and Self-Ordering Kiosks to their operations while still maintaining existing backend infrastructure. Using its multi-touch point ecosystem, XPR’s solutions provide guests with a fast, interactive, and engaging ordering experience while cutting labor costs.

A recent business impact study of XPR’s kiosks at a theme-park based QSR location revealed that average order sizes increased by 23%, while average order values increased by about 18%. XPR attributes the increased totals to its unique setup and features, including intelligent upselling, one-tap order, and multilingual menus, among others. Customers saw reduced wait times and higher quality experiences while the kitchen became more efficient.

Nikhil Lagoo, Vice President of Global Sales for XPR, commented, “Integrating with PAR combines the capabilities of two advanced technologies to better serve the industry and expand the self-ordering ecosystem. At XPR we understand restaurant owners are looking for long-term innovative solutions and safe environments for their end users, and we believe XPR’s multi-touch ecosystem fulfills those requirements. The Brink POS integration is ready to further extend our cause of building a better ordering environment and increasing revenue opportunities for customers.”

Stephen Lee, PAR’s Director of Strategic Partnerships stated, “Adding XPR to the company’s growing integration partner ecosystem opens up new possibilities for Brink POS customers hoping to take advantage of innovative ordering methods. With XPR, we’re now offering our customers a chance to explore new ways of bolstering their bottom lines. This has been a difficult year for the restaurant industry, so anytime our customers have a chance to improve operational efficiency and cut down on labor costs while still providing guests with a special one-of-a-kind experience, we want to make it happen.”

About XPR

XPR is a leading hospitality technology solution provider that offers Plug & Play, Cloud-based and AI-backed Self Ordering Solutions, including Self Ordering Kiosks, Virtual Kiosks for Contactless Ordering, Food Ordering Chatbots and Mobile Apps. XPR’s solution helps every restaurant set a new standard of guest experience while simultaneously boosting revenue. With a customer base across restaurant types, locations, and countries, XPR’s success is driven by the agility and commitment to innovate and develop customer focused solutions. Visit www.xprpos.com for more information.

About PAR Technology Corporation

PAR Technology Corporation through its wholly owned subsidiary ParTech, Inc., is a customer success-driven, global restaurant and retail technology company with over 100,000 restaurants in more than 110 countries using its point of sale hardware and software. ParTech’s Brink POS integration ecosystem enables quick service, fast casual, table service, and cloud restaurants to improve their operational efficiency by combining its cloud-based POS software with the world’s leading restaurant technology platforms. PAR Technology Corporation’s stock is traded on the New York Stock Exchange under the symbol PAR. For more information, visit www.partech.com or connect with PAR on Facebook or Twitter.

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FAQ

What is the significance of the partnership between PAR and XPR?

The partnership enhances Brink POS with self-serve kiosks and contactless ordering, aimed at improving operational efficiency in restaurants.

How much did average order sizes increase with XPR's kiosks?

According to a business impact study, average order sizes increased by 23%.

What benefits does the integration of XPR provide for PAR Technology's customers?

It offers innovative self-ordering solutions, reducing labor costs and improving customer experience.

When was the partnership between PAR and XPR announced?

The partnership was announced in a press release dated January 26, 2021.

What stock symbol represents PAR Technology Corporation?

PAR Technology Corporation's stock is traded under the symbol PAR.