CompuCom Issues Statement Regarding Malware Incident

Rhea-AI Summary

CompuCom, a subsidiary of The ODP Corporation (NASDAQ:ODP), reported a malware incident affecting some customer services. The investigation is ongoing, with no indication of direct impact on customer systems so far. Immediate containment measures have been implemented, and cybersecurity experts are engaged. CompuCom is working to restore services promptly and appreciates customer support during this disruption. The company specializes in managed workplace services and digital solutions for businesses of all sizes.

Positive

• Engaged leading cybersecurity experts to investigate the malware incident.
• Taking immediate actions to restore services and maintain customer communication.

Negative

• Some services to customers are currently disrupted due to the malware incident.
• Potential risk of reputational damage from the malware event.

CompuCom, a managed services provider and wholly owned subsidiary of The ODP Corporation (NASDAQ:ODP), today issued the following statement:

Certain CompuCom information technology systems have been affected by a malware incident which is affecting some of the services that we provide to certain customers. Our investigation is in its early stages and remains ongoing. We have no indication at this time that our customers' systems were directly impacted by the incident.

As soon as we became aware of the situation, we immediately took steps to contain it, and engaged leading cybersecurity experts to begin an investigation. We are also communicating with customers to provide updates about the situation and the actions we are taking.

We are in the process of restoring customer services and internal operations as quickly and safely as possible. We regret the inconvenience caused by the interruption and appreciate the ongoing support of our customers.

About CompuCom

CompuCom is a wholly owned subsidiary of The ODP Corporation (NASDAQ:ODP), a leading provider of business services and supplies, products and digital workplace technology solutions to small, medium and enterprise businesses, through an integrated business-to-business (B2B) distribution platform, which includes world-class supply chain and distribution operations, dedicated sales professionals and technicians, online presence, and approximately 1,100 stores. CompuCom provides end-to-end managed workplace services, infrastructure modernization and digital consulting to enable the digital workplace for enterprise, midsize and small businesses. For more information, visit compucom.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20210303005972/en/

FAQ

What happened with CompuCom's IT systems?

CompuCom experienced a malware incident affecting some services, but there's no evidence of direct customer system impact.

How is CompuCom handling the malware incident?

CompuCom has engaged cybersecurity experts, contained the situation, and is communicating regularly with affected customers.

What services are affected by the malware incident?

Certain services provided to CompuCom's customers are disrupted as a result of the malware incident.

What steps is CompuCom taking to restore services?

CompuCom is working to restore customer services and internal operations as quickly and safely as possible.

What is The ODP Corporation's role in this incident?

CompuCom is a wholly owned subsidiary of The ODP Corporation, providing managed services and digital solutions.