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Nuance Communications (NASDAQ: NUAN) announced that Monument Health has adopted the Nuance® Dragon Ambient eXperience™ (DAX) clinical intelligence solution. This technology documents patient visits, reducing administrative burdens on physicians and enhancing patient care. Monument Health, serving 20 communities across South Dakota and Wyoming, has previously utilized Nuance's tools and now aims to improve healthcare experiences through this advanced solution. Nuance's DAX offers innovative features, including ambient AI technology and voice biometrics, assisting over 550,000 clinicians worldwide.
Nuance Communications (NASDAQ: NUAN) and MITRE have entered a strategic collaboration aimed at enhancing oncology data collection through the mCODE™ data standard and Nuance® Dragon Medical One solution. This partnership allows clinicians to input critical cancer data directly into electronic health records via voice commands, improving documentation quality and reducing clinician workload. The mCODE initiative seeks to standardize cancer data, which is essential for informed analytics and better patient outcomes, ultimately leading to safer care and reduced healthcare costs.
Nuance Communications (NASDAQ: NUAN) has advanced its virtual assistant technology, integrating it with the Epic electronic health record (EHR) system. This enhancement allows over 550,000 physicians to navigate the EHR using voice commands, improving efficiency during patient visits. Since first integrating in 2018, nearly 80,000 healthcare professionals have utilized this technology. The aim is to balance administrative tasks with clinical work, ultimately improving patient care. The virtual assistant technology is available through Dragon Medical One, Nuance's cloud-based clinical documentation solution.
Nuance Communications (NASDAQ: NUAN) announced the launch of its cloud-based Dragon Professional Anywhere in the U.S., aimed at improving documentation efficiency for various sectors including law enforcement, social services, financial services, and legal. This AI-powered solution facilitates secure, scalable documentation processes, enhancing productivity and reducing costs. The growing demand for cloud technology is a driving factor, especially in the context of post-COVID recovery. The offering includes access to Dragon Anywhere Mobile for field professionals.
Nuance Communications reported Q3 2020 financial results with GAAP revenue of $338.4 million and GAAP EPS of $0.06, exceeding guidance. Non-GAAP revenue matched at $338.4 million with non-GAAP EPS at $0.18. Despite a 13% year-over-year decline in Healthcare organic revenue due to COVID-19 impacts, the company saw a 34% growth in Dragon Medical Cloud. They also raised FY 2020 guidance for revenue. The company successfully repaid $230 million in borrowings and ended the quarter with $313 million in cash and marketable securities.
Nuance Communications (NASDAQ: NUAN) has partnered with Cabify to deploy its Intelligent Engagement Platform, enhancing digital customer service for the ride-hailing company. This implementation of Conversational AI aims to streamline customer interactions, resulting in 80% of requests resolved at first contact and 93% of intents accurately recognized. The service, provided in multiple languages across eleven countries, is designed to optimize the workload of human agents, allowing them to focus on more complex issues. This collaboration underscores Nuance's commitment to improving customer experiences.
Nuance Communications (NASDAQ: NUAN) announced on July 28, 2020, that Cooper University Health Care is implementing its Dragon Ambient eXperience (DAX) solution to enhance physician-patient interactions and streamline documentation processes. Initially deployed at the Voorhees and Cherry Hill centers, DAX will help reduce administrative burdens and improve patient care by automating clinical documentation. Nuance DAX is built on Microsoft Azure and integrates with existing tools like Epic mobile apps. The collaboration aims to alleviate physician burnout and improve overall patient care quality.
Nuance Communications (NASDAQ: NUAN) launched its AI Marketplace for Diagnostic Imaging at the SIIM virtual meeting, aiming to enhance AI adoption among radiologists in leading US healthcare systems. The platform integrates AI models into existing workflows, exemplified by Einstein Healthcare's rapid incorporation of the VIDA LungPrint model to manage diagnostic challenges from the COVID-19 pandemic, processing nearly 1,400 studies. The marketplace connects AI developers with over 7,500 healthcare facilities, facilitating a comprehensive review, validation, and purchase of AI models.
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