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Walgreens and Nuance Communications (NASDAQ: NUAN) announced a partnership to facilitate 24/7 scheduling of COVID-19 vaccine appointments by utilizing Nuance's AI-powered Intelligent Engagement solutions. Customers can call a designated number to inquire about vaccine availability, determine eligibility, and book appointments in English or Spanish. The system also confirms appointments via SMS. Robert Weideman from Nuance emphasized the importance of equitable access to vaccination services, aiming for a modern and secure appointment scheduling process.
On March 8, 2021, Nuance Communications (NASDAQ: NUAN) announced that academic medical centers are increasingly adopting its Dragon Ambient eXperience (DAX) solution. This technology addresses clinician burnout by improving clinical documentation efficiency with advanced AI. DAX saves time, enhances physician and patient satisfaction, and allows clinicians to engage more effectively with patients. Key health systems like Boston Children's Hospital and Rush University Medical Center are leveraging DAX to enhance patient care and provider experiences, showcasing its transformative impact on healthcare delivery.
Nuance Communications (NASDAQ: NUAN) announced an expansion of its Dragon Ambient eXperience (DAX) clinical intelligence solution at WellSpan Health. This rollout follows a successful pilot, aiming to alleviate clinical documentation burdens, enabling physicians to prioritize patient interactions. WellSpan's survey indicated that 97% of patients felt more engaged with physicians using DAX. Additionally, 80% of doctors reported they could see more patients due to reduced documentation time. DAX aims to enhance patient access to care and improve the quality of clinical documentation.
Nuance Communications reported Q1 2021 financial results with GAAP revenue of $345.8 million, a decrease from $361.5 million year-over-year. GAAP earnings per diluted share stood at $0.02, down from $0.15. However, non-GAAP revenue remained stable at $345.8 million, with non-GAAP earnings per diluted share at $0.20, slightly lower from $0.22. The company noted a 28% year-over-year growth in cloud revenue within Healthcare. A significant acquisition of Saykara was also announced, enhancing their AI capabilities in healthcare.
Nuance Communications (NASDAQ: NUAN) announced the acquisition of Saykara, Inc., a startup focused on mobile AI solutions for automating clinical documentation. This strategic move aims to bolster Nuance's leadership in conversational AI and ambient clinical intelligence, addressing clinician burnout and enhancing patient experiences. Saykara's team, including its founder Harjinder Sandhu, will integrate into Nuance's R&D efforts. The acquisition signifies Nuance's commitment to innovation and growth in AI-powered healthcare solutions.
Nuance Communications (NASDAQ: NUAN) has been recognized as the highest-rated vendor in Opus Research's Decision Makers' Guide to Enterprise Intelligent Assistants for the fourth consecutive year. The report evaluates vendors on product completeness, flexibility, and strategic potential. Nuance outperformed 12 other vendors in core technologies, integration capabilities, market credibility, and future plans. With a focus on enhancing customer experience through AI, Nuance manages over 31 billion intelligent customer interactions annually, serving major enterprises and hospitals.
Nuance Communications (NASDAQ: NUAN) announced its participation in two upcoming virtual investor conferences. The SVB Leerink 10th Annual Global Healthcare Conference will take place on February 25-26, 2021, featuring virtual one-on-ones and a fireside chat. Additionally, the Morgan Stanley Technology, Media and Telecommunications Conference is scheduled for March 1, 2021, with similar participation formats. Nuance, a leader in conversational AI, serves 90% of U.S. hospitals and 85% of Fortune 100 companies, showcasing its innovative solutions in healthcare and technology.
PTC has appointed Mark D. Benjamin to its Board of Directors, effective February 10, 2021. Benjamin, the current CEO of Nuance Communications, brings extensive experience in driving growth in cloud, SaaS, and IoT solutions. PTC's President and CEO, Jim Heppelmann, emphasized Benjamin's innovative track record, viewing it as a significant asset for enhancing PTC's leadership in SaaS. Benjamin expressed enthusiasm for joining PTC at a pivotal time for digital transformation.
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