NTT DATA Announces Hospital at Home Solution to Overcome Challenges and Requirements of Home Care for Health Systems

Rhea-AI Summary

NTT DATA has introduced a Hospital at Home solution aimed at enhancing U.S. healthcare systems by allowing patients with hospital-level conditions to receive care at home. This model, leveraging telehealth advances, promises cost savings, improved patient experiences, and operational efficiencies. The platform includes a Command Center for monitoring, Acute Rapid Response for real-time data management, and Clinical Innovation for advanced remote care capabilities. NTT DATA emphasizes the necessity of strategic planning and resource allocation for successful implementation.

Positive

• Introduction of a scalable Hospital at Home solution aimed at enhancing patient care.
• Potential for cost savings and improved quality of care for healthcare systems.
• Integration of telehealth trends and technologies supports effective at-home treatment.

Negative

• Complexities in transitioning care from hospitals to homes may hinder quick adoption.
• Requires significant resources and strategic planning that may limit smaller healthcare providers.

Hospital at Home care model benefits include higher efficiency, lower cost, and increased quality and satisfaction scores

PLANO, Texas--(BUSINESS WIRE)-- NTT DATA, a global business and IT leader, today announced a solution to help U.S. healthcare systems develop new care models that expand care into a patient’s home. Hospital at Home programs serve patients with conditions that meet the criteria for hospitalization yet can be safely treated in a home environment.

The Hospital at Home care model is poised to be a key solution addressing many of the current struggles of health systems and patients. This is due in part to the successful implementation and adoption of telehealth, a Hospital at Home prerequisite, which skyrocketed during the pandemic. The American Hospital Association reports that hospital at home care makes good economic sense, generates positive experiences and superior medical outcomes. It also allows for a more flexible working environment for healthcare providers.

“Currently, our healthcare systems are strained, struggling to meet the patient demand as well as maintain key staff,” said Lisa Esch, Chief of Strategy, Innovation and Provider Industry Solutions, NTT DATA Services. “At the same time, consumers are demanding better, more personalized experiences. By expanding care into a patient’s home, healthcare systems will reduce the burden on their hospitals as well as provide a more personalized, dignified and private experience for patients.”

While the idea of house calls is not new, transitioning care out of the hospital is complex and requires strategic planning. Healthcare systems and providers must determine whether patients have adequate and persistent broadband connectivity, collect and manage the medical data that travels from one endpoint to another, and implement well-considered operational practices for the use of that data.

NTT DATA’s Hospital at Home solution offers a scalable digital platform to deliver care effectively and securely. It leverages a simple and integrated digital system architecture that enables at-home care technologies to work seamlessly with the hospital. Grounded with software that bridges administrative and clinical data, the all-in-one solution provides three key support functions:

Command Center: interconnects patients and clinicians, providing intelligent management of remote devices, rollup of care activities to a single encounter, communication management, and analytics and AI to predict future needs and drive improvements.

Acute Rapid Response: collects and transmits data for accurate real-time care through remote means; manages information; supports audio and video capabilities; and provides for management of connectivity issues, privacy and security, partnerships for tech install and support, and applications for patient/clinician engagement.

Clinical Innovation: captures ways to advance remote care delivery capabilities through robotics and automation, augmented and virtual reality tools, remote imaging options, smart beds and other advanced, in-home monitoring technologies, and analytics and AI.

To succeed, these programs need the appropriate resources, roles, organizational culture, and reimbursement models. They also require a careful blending of technical and medical operations.

“Moving care into the home requires thinking through a myriad of details and mastering new workflows in order to deliver the quality care at home that your patients require,” said Richard Swafford, Ph.D., Healthcare Industry Consulting Director, NTT DATA Services. “The good news is that it is not ‘far-future innovation’. It is achievable with today’s technology for those health systems that are willing, or needing, to take the next steps.”

Learn more about how health systems can meet demands for hospital-level in-home care in NTT DATA’s recent whitepaper, Hospital at Home: Making Home the Focal Point for Care.

About NTT DATA

NTT DATA – a part of NTT Group – is a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services. NTT DATA enables them, as well as society, to move confidently into the digital future. We are committed to our clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe. Visit us at nttdata.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20220310005181/en/

Melissa Smart

Melissa.Smart@nttdata.com

509-619-5801

Source: NTT DATA

FAQ

What is the new care model introduced by NTT DATA?

NTT DATA has introduced the Hospital at Home care model, allowing patients to receive hospital-level care in their homes.

How does the Hospital at Home solution benefit patients?

The solution offers improved efficiency, lower costs, and enhanced patient satisfaction while prolonging hospital resources.

What technologies support NTT DATA's Hospital at Home model?

The model integrates telehealth technologies and advanced remote care tools, including robotics and AI.

What are the challenges in implementing the Hospital at Home model?

Healthcare systems face complexities in resource allocation, strategic planning, and ensuring robust broadband connectivity.

What is the impact of the Hospital at Home model on healthcare systems?

It aims to reduce hospital strain by shifting patient care to home environments, improving patient experiences.