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NetApp Overhauls Global Sales Organization to Accelerate Cloud-Led Growth

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NetApp (NASDAQ: NTAP), under President César Cernuda, is evolving its go-to-market model to enhance customer engagement and adapt to a cloud-led future. The new strategy emphasizes deeper specialization and hybrid cloud expertise. Key appointments include Rick Scurfield as Chief Commercial Officer, Max Long as SVP of North America, and Alex Wallner as SVP of International. These changes aim to drive sales consistency and address key market segments, starting in Q1 FY22, aligning with customer needs for rapid data utilization and service delivery.

Positive
  • Implementation of a customer-centric go-to-market model.
  • New leadership appointments to strengthen sales strategy.
  • Focus on hybrid cloud solutions aligns with market demand.
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Less than a year after joining global software leader NetApp (NASDAQ: NTAP) as its President, César Cernuda has announced changes to the go-to-market (GTM) model and global sales organization that will help steer the company into its cloud-led future.

Cernuda is instituting a customer- and partner-centric strategic and operational evolution that will allow NetApp to move to a customer engagement model focused on driving deeper specialization and delivering hybrid cloud expertise powered by digitization. The changes will see the company ramp up its efforts to drive consistency and simplicity across its global sales organization and more aggressively address key markets and segments while reaching new customers and partners.

“With today’s relentless pace of change, speed is the new scale. And that’s what organizations are demanding as they try to put their data to work to keep innovating and stay ahead of the digital curve,” said César Cernuda. “We are implementing these changes to better serve their needs. We will soon deliver a personalized, data-driven engagement model that allows our current and future customers to move at warp speed and aligns with the new way they want to engage with their solution partners.”

The evolution of NetApp’s sales organization will also result in changes and additions to the sales leadership team, effective May 1, 2021:

  • NetApp veteran and former SVP, Globals, Verticals, and Pathways, Rick Scurfield will serve in the company’s newly established role of Chief Commercial Officer. Scurfield will be responsible for building a new GTM motion and strategy including direct sales and channel coverage and will drive the transformation of NetApp’s digital and virtual sales teams and Sales Operations to better enable NetApp’s sales force and worldwide partnerships. Scurfield has led winning sales organizations for more than 20 years, most recently growing and leading sales teams supporting NetApp’s largest global accounts, vertical segments, global pathways, and the U.S. Public Sector.
  • Max Long, former SVP, Chief Customer Officer at Adobe, will be joining NetApp as the company’s new SVP, North America. Leveraging his 30+ years of experience building high-performance sales teams and leading business transformations. Long will continue the focus on aligning NetApp’s business objectives in the U.S. and Canada driven by our customer’s business requirements. He will lead direct sales, channel sales, and demand generation teams.
  • Alex Wallner, also a NetApp veteran who most recently served as SVP, Worldwide Enterprise and Commercial Field Operations, will take on the newly created role of SVP, International. Wallner will lead the execution of all GTM activities for the EMEA, APAC and Latin America regions. Focusing on increasing the footprint of NetApp as the partner-of-choice for our international customers, he and his team will help customers address their data challenges with hybrid multi-cloud solutions including NetApp’s data center architectures and superior cloud software portfolio.

“Rick’s and Alex’s proven leadership and in-depth knowledge of our industry, our customers and our partners combined with Max’s track record of leading enterprise sales teams to success at scale will be instrumental in helping organizations everywhere unlock the best of today’s hybrid multi-cloud world, wherever they are on their digital transformation journey—on premises or in any cloud,” added Cernuda.

The evolution of the NetApp data-driven GTM model and cloud-led sales organization is expected to be a continuous process starting in Q1 FY22.

About NetApp

NetApp is a global cloud-led, data-centric software company that empowers organizations to lead with data in the age of accelerated digital transformation. The company provides systems, software and cloud services that enable them to run their applications optimally from data center to cloud, whether they are developing in the cloud, moving to the cloud, or creating their own cloudlike experiences on premises. With solutions that perform across diverse environments, NetApp helps organizations build their own data fabric and securely deliver the right data, services and applications to the right people—anytime, anywhere. Learn more at www.netapp.com or follow us on Twitter, LinkedIn, Facebook, and Instagram.

NETAPP, the NETAPP logo, and the marks listed at www.netapp.com/TM are trademarks of NetApp, Inc.

FAQ

What changes is NetApp making to its go-to-market model?

NetApp is evolving its go-to-market model to focus on customer engagement and hybrid cloud expertise, aiming to enhance sales consistency and address key market segments.

Who has been appointed as Chief Commercial Officer at NetApp?

Rick Scurfield has been appointed as Chief Commercial Officer, responsible for developing new sales strategies and transforming the sales organization.

What is the focus of NetApp's new sales strategy?

The new sales strategy focuses on delivering hybrid cloud solutions and enhancing customer and partner engagement through specialization.

When will the changes to NetApp's sales organization take effect?

The changes to the sales organization are expected to start in Q1 FY22.

What is the significance of the leadership changes at NetApp?

The leadership changes are aimed at leveraging industry expertise to align sales efforts with customer needs, enhancing NetApp's market position.

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