Whatfix Enters Federal Sector, Empowering US Army PEO-Enterprise with AI-Powered Digital Adoption Solutions for the World's Largest Personnel & Pay System
Whatfix, a leading Digital Adoption Platform (DAP) provider, has entered the federal sector through a partnership with the US Army's PEO-Enterprise software division. The company will support the implementation of the Integrated Personnel and Pay Record Solutions (IPPS-A), a system serving over 1.1 million active, reserve, and National Guard members worldwide.
Working with Insight Public Sector, a division of Insight Enterprises (NASDAQ:NSIT), Whatfix will provide real-time, in-app guidance and workflow automation to enhance the adoption of IPPS-A's HR and payroll functionalities. The platform will support 47,000 HR professionals and focus on three key capabilities: Total Force Visibility, Talent Management, and Auditability.
The company recently secured $125 million in Series E funding, positioning itself as the largest pure-play digital adoption platform. Whatfix has been recognized across industry reports and was named a Customers' Choice in the 2024 Gartner® Peer Insights™ Voice of the Customer report.
Whatfix, un leader nel settore delle Piattaforme di Adozione Digitale (DAP), è entrata nel settore pubblico federale attraverso una partnership con la divisione software PEO-Enterprise dell'Esercito degli Stati Uniti. L'azienda supporterà l'implementazione delle Soluzioni Integrate per il Personale e la Retribuzione (IPPS-A), un sistema che serve oltre 1,1 milioni di membri attivi, riservisti e della Guardia Nazionale in tutto il mondo.
Lavorando con Insight Public Sector, una divisione di Insight Enterprises (NASDAQ:NSIT), Whatfix fornirà guide in tempo reale e automazione dei flussi di lavoro per migliorare l'adozione delle funzionalità HR e di pagamento di IPPS-A. La piattaforma supporterà 47.000 professionisti HR e si concentrerà su tre capacità chiave: Visibilità Totale della Forza, Gestione dei Talenti e Auditabilità.
L'azienda ha recentemente ottenuto 125 milioni di dollari in finanziamenti di Serie E, posizionandosi come la più grande piattaforma di adozione digitale puramente dedicata. Whatfix è stata riconosciuta in vari rapporti di settore ed è stata nominata Scelta dei Clienti nel rapporto Voice of the Customer 2024 di Gartner® Peer Insights™.
Whatfix, un proveedor líder de Plataformas de Adopción Digital (DAP), ha ingresado al sector federal a través de una asociación con la división de software PEO-Enterprise del Ejército de EE. UU. La empresa apoyará la implementación de las Soluciones Integradas de Registro de Personal y Pago (IPPS-A), un sistema que atiende a más de 1.1 millones de miembros activos, de reserva y de la Guardia Nacional en todo el mundo.
Trabajando con Insight Public Sector, una división de Insight Enterprises (NASDAQ:NSIT), Whatfix proporcionará orientación en tiempo real y automatización de flujos de trabajo para mejorar la adopción de las funcionalidades de recursos humanos y nómina de IPPS-A. La plataforma apoyará a 47,000 profesionales de recursos humanos y se centrará en tres capacidades clave: Visibilidad Total de la Fuerza, Gestión del Talento y Auditoría.
Recientemente, la empresa aseguró 125 millones de dólares en financiamiento de Serie E, posicionándose como la mayor plataforma de adopción digital pura. Whatfix ha sido reconocida en informes de la industria y fue nombrada Elección de los Clientes en el informe Voice of the Customer 2024 de Gartner® Peer Insights™.
Whatfix는 선도적인 디지털 채택 플랫폼(DAP) 제공업체로서 미국 육군의 PEO-Enterprise 소프트웨어 부서와의 파트너십을 통해 연방 부문에 진출했습니다. 이 회사는 통합 인사 및 급여 기록 솔루션(IPPS-A)의 구현을 지원하며, 이 시스템은 전 세계적으로 110만 명 이상의 현역, 예비군 및 국가 경비대원을 지원합니다.
Whatfix는 Insight Enterprises(NASDAQ:NSIT)의 Insight Public Sector와 협력하여 IPPS-A의 인사 및 급여 기능의 채택을 향상시키기 위해 실시간 인앱 안내 및 워크플로 자동화를 제공할 것입니다. 이 플랫폼은 47,000명의 인사 전문가를 지원하며, 세 가지 주요 기능에 집중합니다: 전체 군대 가시성, 인재 관리 및 감사 가능성.
이 회사는 최근 1억 2,500만 달러의 시리즈 E 자금을 확보하여 순수 디지털 채택 플랫폼으로서의 입지를 확립했습니다. Whatfix는 산업 보고서에서 인정받았으며, 2024 Gartner® Peer Insights™ 고객의 목소리 보고서에서 고객의 선택으로 선정되었습니다.
Whatfix, un fournisseur leader de Plateformes d'Adoption Numérique (DAP), a pénétré le secteur fédéral grâce à un partenariat avec la division logicielle PEO-Enterprise de l'Armée des États-Unis. L'entreprise soutiendra la mise en œuvre des Solutions Intégrées de Personnel et de Paie (IPPS-A), un système servant plus de 1,1 million de membres actifs, réservistes et de la Garde Nationale dans le monde entier.
En collaboration avec Insight Public Sector, une division d'Insight Enterprises (NASDAQ:NSIT), Whatfix fournira des conseils en temps réel et une automatisation des flux de travail pour améliorer l'adoption des fonctionnalités RH et de paie d'IPPS-A. La plateforme soutiendra 47 000 professionnels RH et se concentrera sur trois capacités clés : Visibilité Totale de la Force, Gestion des Talents et Auditabilité.
Récemment, l'entreprise a sécurisé 125 millions de dollars en financement de Série E, se positionnant comme la plus grande plateforme d'adoption numérique pure. Whatfix a été reconnue dans des rapports sectoriels et a été nommée Choix des Clients dans le rapport Voice of the Customer 2024 de Gartner® Peer Insights™.
Whatfix, ein führender Anbieter von Digital Adoption Platforms (DAP), hat durch eine Partnerschaft mit der Softwareabteilung PEO-Enterprise der US-Armee in den Bundessektor eingetreten. Das Unternehmen wird die Implementierung der Integrierten Personal- und Gehaltsabrechnungslösungen (IPPS-A) unterstützen, einem System, das über 1,1 Millionen aktive, reservierte und Nationalgardemitglieder weltweit bedient.
In Zusammenarbeit mit Insight Public Sector, einer Division von Insight Enterprises (NASDAQ:NSIT), wird Whatfix Echtzeit-Anleitungen und Workflow-Automatisierung bereitstellen, um die Nutzung der HR- und Gehaltsfunktionen von IPPS-A zu verbessern. Die Plattform wird 47.000 HR-Profis unterstützen und sich auf drei Schlüsselkompetenzen konzentrieren: Gesamteinsatzsichtbarkeit, Talentmanagement und Prüfungsfähigkeit.
Das Unternehmen hat kürzlich 125 Millionen Dollar in Series E-Finanzierung gesichert und sich als größte reine digitale Adoptionsplattform positioniert. Whatfix wurde in verschiedenen Branchenberichten anerkannt und wurde im Voice of the Customer-Bericht 2024 von Gartner® Peer Insights™ als Kundenwahl ausgezeichnet.
- Secured major federal contract with US Army, accessing 1.1 million user base
- Recently raised $125 million in Series E funding
- Strategic partnership with Insight Enterprises (NASDAQ:NSIT) for implementation
- Recognition as industry leader by Gartner, Forrester, IDC, and Everest Group
- None.
Insights
Insight Enterprises (NSIT) has secured a strategically significant position in the US Army's digital transformation initiative through its Insight Public Sector division. This partnership with Whatfix to implement Digital Adoption Platform (DAP) solutions for the Army's Integrated Personnel and Pay Record Solutions (IPPS-A) represents a major federal contract win that enhances NSIT's government sector footprint.
The scale of this implementation is substantial - supporting 1.1 million active, reserve, and National Guard members and 47,000 HR professionals worldwide. As the solutions integrator on this project, NSIT will leverage its hardware, software and services expertise to deliver an integrated training solution for the Army's mission-critical HR system.
This contract positions NSIT at the intersection of several high-growth technology segments: government IT modernization, digital adoption platforms, and human capital management systems. Government contracts typically provide stable, recurring revenue streams with potential for expansion into additional services.
While financial terms weren't disclosed, federal contracts of this scale and complexity generally represent meaningful revenue opportunities. The strategic value extends beyond immediate financials - this high-profile implementation strengthens NSIT's credentials in the competitive government contracting space, potentially opening doors to additional defense and federal agency opportunities.
Digital Adoption Platform to support 1.1 million users of critical HR and payroll system
The collaboration marks a significant step in the digital transformation of the public sector systems, enhancing operational efficiency, and supporting mission-critical functions for the US Army globally. As federal agencies prioritize modernization and digital transformation, Whatfix's solutions help government organizations enhance efficiency, reduce costs, and improve mission functionality. By equipping personnel with seamless digital adoption solutions, Whatfix ensures they can fully leverage advanced systems like IPPS-A, maximizing productivity and operational readiness.
It also reinforces Whatfix's commitment to expanding in the public sector, solidifying its role as a trusted partner in transforming large-scale, mission-critical government systems with cutting-edge digital adoption solutions.
"We are honored to collaborate with the US Army IPPS-A in their pursuit of delivering next-generation digital services to those who serve," said Khadim Batti, CEO and co-founder of Whatfix. "With the introduction of the new pay module, Whatfix's Digital Adoption Platform (DAP) will support over 1.1 million active, reserve, and National Guard members worldwide, including 47,000 HR professionals, by transforming a vital HR and payroll system that affects lives daily. This partnership underscores Whatfix's capability to execute and secure mission-critical implementations in the most complex and high-stakes environments. By enhancing IPPS-A's accessibility and usability, Whatfix is not only elevating operational efficiency but also reinforcing trust and accuracy in data and payroll management, ensuring the Army's personnel receive the exceptional support they expect seamlessly and reliably."
The implementation addresses a key challenge faced by many large-scale IT systems, which is ensuring user proficiency and adoption. For IPPS-A, many support requests stem from users struggling to navigate the system seamlessly, rather than from technical issues with the platform itself. Whatfix's solution is designed to bridge this gap, providing intuitive, context-sensitive guidance to users in real-time, as they interact with the IPPS-A platform to reduce digital friction, minimize errors, and ultimately enhance the overall efficiency of Army human resource and pay processes.
IPPS-A chose Whatfix's Digital Adoption Platform to enhance its members' experience and enable them to use new IPPS-A capabilities effectively. This strategic partnership with Whatfix, the leading pure-play provider of digital adoption solutions, aligns with IPPS-A's commitment to stay ahead in modernizing its technology and improving member readiness. By leveraging Whatfix's innovative platform, IPPS-A will make complex technology more user-friendly, streamline processes, and ultimately enhance mission success. IPPS-A is excited to work with Whatfix to achieve these goals.
Whatfix is working with Insight Public Sector, a division of leading solutions integrator Insight Enterprises (NASDAQ:NSIT), which solves technology challenges by combining the right hardware, software, and services. The collaboration unites the proprietary technology, infrastructure, and subject matter expertise necessary to provide the Army's premier HR system with an integrated training solution.
Whatfix's contribution extends beyond traditional IT support, leveraging its expertise in digital adoption for Human Capital Management (HCM) software. For the US Army, the company's platform provides real-time, in-app guidance, automates workflows, and enhances HR process governance, ensuring seamless adoption of the IPPS-A system. With Product Analytics, the Army can capture and analyze HCM end-user behavior and adoption without engineering support, including user actions, attributes, event attributes, and auto-capture to create frictionless user experiences and workflows.
Established as a trusted leader in DAP, Whatfix is recognized across industry reports by Gartner, Forrester, IDC, and Everest Group. It was also the only DAP to be named a Customers' Choice in the 2024 Gartner® Peer Insights™ Voice of the Customer report and ranked as a leader for the second consecutive year in 2025. Its inclusion in the Deloitte Fast 500 list for four consecutive years as the highest-ranking DAP underscores its rapid growth and sustained impact in the industry.
Whatfix recently raised
About Whatfix
Whatfix is advancing the "userization" of application technology, by empowering companies to maximize the ROI of digital investments across the application lifecycle. Powered by GenAI, Whatfix's product suite includes a digital adoption platform, simulated application environments for hands-on training, and no-code application analytics. Whatfix enables organizations to drive user productivity, ensure process compliance, and improve user experience of internal and customer-facing applications. With seven offices across the US, India, UK, Germany, Singapore, and Australia, Whatfix supports 700+ enterprises, including 80+ Fortune 500s like Shell, Schneider Electric, and UPS Supply Chain Solutions. Backed by investors such as Warburg Pincus, Softbank Vision Fund 2, Dragoneer, Peak XV Partners, Eight Roads, and Cisco Investments, software clicks with Whatfix. For more information, visit the Whatfix website.
Media Contact
Fay Li
whatfix@luminapr.com
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