National Research Corporation - NRC STOCK NEWS

National Research Corporation (NASDAQ: NRC) reported its Q1 2021 results, highlighting a 5% revenue increase to $35.5 million and a 7% rise in operating income to $12 million compared to Q1 2020. The company achieved a 19% growth in Voice of the Customer offerings and secured new clients such as Wake Forest Baptist Health. However, net income dropped to $9.2 million from $11.8 million year-over-year, leading to a decrease in diluted earnings per share from $0.46 to $0.36. Total operating expenses increased by 3% to $23.4 million, with notable rises in selling, general and administrative expenses.

National Research Corporation (NASDAQ:NRC) has declared a quarterly cash dividend of $0.12 per share, scheduled for payment on April 27, 2021. Shareholders of record as of the close of business on April 19, 2021 will be eligible to receive this dividend. This announcement highlights NRC's commitment to returning value to its investors, sustaining a tradition of over 40 years in providing analytics and insights aimed at improving human understanding.

NRC Health has released the 2021 Healthcare Consumer Trends Report: Pediatrics, analyzing data on pediatric healthcare consumers during the COVID-19 pandemic. The report highlights shifts in brand loyalty, telehealth adoption, and parental preferences in provider selection. Key findings include a 2.2% decline in pediatric brand preference, with quality being the main factor for provider choice among 52% of parents. Furthermore, 51% of parents utilized telehealth services, and 80% expressed interest in discussions about wearable tech data with healthcare providers.

National Research Corporation (NASDAQ:NRC) announced its Q4 and year-end 2020 results. Q4 revenue rose 7% to $34.8 million, while operating income fell 15% to $10.2 million. Notably, net new sales dropped to $4.6 million. For the full year, revenue increased 4% to $133.3 million, and net income grew 15% to $37.3 million. The Voice of the Customer (VoC) platform saw a 19% increase in recurring contract value to $116.4 million. However, increased operating expenses and a goodwill impairment in Canada affected profitability.

NRC Health has published its 2021 Healthcare Consumer Trends Report, which highlights significant shifts in consumer behavior during the COVID-19 pandemic. Key findings reveal a decline in brand loyalty, with only 31% of consumers showing brand preference, down from 36% in 2020. Telehealth adoption surged, yet only 27% plan to use it for future visits. Consumer anxiety has led to increased care deferment, rising from 22.4% to 30.4%. The report emphasizes the need for healthcare providers to prioritize convenience and rebuild trust to navigate post-pandemic challenges.

NRC Health has awarded the 2020 Rising Stars Scholarship to Sydney Long and Bradley Martins, both students at the University of Nebraska-Lincoln. Each recipient received $2,000 for the spring 2021 semester. The scholarship aims to support students interested in business development, marketing, and entrepreneurship. Sydney is a senior majoring in Hospitality and Marketing, while Bradley is a junior Marketing major and a Business Development Intern at NRC Health. The scholarship program has been active since 2011.

National Research Corporation (NASDAQ:NRC) reported robust financial results for Q3 2020. Net New Sales reached a record $11.2 million, contributing to a 10% increase in Total Recurring Contract Value at $147.5 million. The Voice of the Customer platform saw a 27% growth to $115.5 million. Revenue rose by 3% to $33.5 million, and both Operating and Net Income increased by 18%, totaling $12.0 million and $9.6 million, respectively. Despite a decrease in total operating expenses by 1%, direct expenses rose slightly. The company benefited from lower travel costs due to COVID-19 restrictions.

NRC Health announced the winners of its second annual Customer Approved and Employee Approved Awards during the virtual 26th Annual NRC Health Symposium. These awards recognize exceptional senior living organizations for their outstanding customer and employee experiences, even amidst the challenges posed by the COVID-19 pandemic. Trust in senior living facilities has significantly declined, with a 17.7% confidence rate in May 2020, down from 23% three years prior. The winning facilities were identified based on feedback and Net Promoter Scores, which indicate satisfaction and loyalty.