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ServiceNow, Inc. (symbol: NOW) is an American software company headquartered in Santa Clara, California. It specializes in developing a cloud computing platform designed to help companies manage digital workflows across enterprise operations. By offering a comprehensive suite of software solutions, ServiceNow enables organizations to streamline and automate various business processes through a Software as a Service (SaaS) delivery model.
Originally focusing on IT Service Management (ITSM), ServiceNow has significantly expanded its capabilities. The company's platform now addresses various functions beyond IT, including customer service, HR service delivery, and security operations. This diversification allows enterprises to optimize multiple aspects of their operations through a single, integrated platform.
ServiceNow's recent achievements include partnerships with global enterprises to enhance their digital transformation journeys. The company's application development platform further enables businesses to create custom applications tailored to their specific needs. Financially, ServiceNow has shown robust performance, consistently delivering strong revenue growth and expanding its customer base worldwide.
Overall, ServiceNow continues to be a pivotal player in the enterprise software market, driving innovation and efficiency through its cutting-edge digital workflow solutions.
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EY and ServiceNow have expanded their strategic alliance to provide solutions for generative AI compliance, governance, and risk management. They aim to amplify EY capabilities on ServiceNow's risk management solutions and enhance experiences for EY professionals and clients using Now Assist GenAI capabilities. The new offerings are expected to improve the management and governance of AI, driving proper compliance with regulatory requirements and promoting ethical, transparent, and accountable business practices.
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ServiceNow (NYSE: NOW) announced the launch of Partner Specializations as the next step in the partner program evolution, enabling partners to unlock new revenue opportunities and earn a range of benefits to grow their practice. The program aims to significantly increase the percentage of net new revenue sourced by partners in the coming years. Partners can obtain three Specializations - Service Operations, Serve the Customer, and Power the Employee, with more expected in 2024.
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ServiceNow (NYSE: NOW) will release financial results for the fourth quarter and full-year ended December 31, 2023, after the close of market on January 24, 2024. The conference call to discuss the results will begin at 2 p.m. Pacific Time on the same day. Interested parties can listen to the call by dialing (888) 330‑2455 or access the live webcast. An audio replay will be available for 30 days.
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ServiceNow (NYSE: NOW) has signed an agreement to acquire task mining company UltimateSuite to enhance process mining and intelligent automation across the Now Platform. According to a Gartner study, global process mining software revenue grew 46% in 2021 and is projected to grow to $2.3 billion by 2025 at a compound annual growth rate (CAGR) of 33% from 2020 through 2025. UltimateSuite's task mining technology provides actionable insights to streamline repetitive work and identify automation opportunities. ServiceNow expects to close the acquisition of UltimateSuite in Q1 2024.
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ServiceNow (NYSE: NOW) has been recognized as a Leader in the Forrester Wave™: Governance, Risk, and Compliance, Q4 2023, for its Integrated Risk Management platform. The report highlights the company's broad AI innovation plans, strong risk monitoring, and communication tools. ServiceNow's GRC, built on the Now Platform, empowers customers to manage risk, compliance, and build resilience enterprise-wide.
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ServiceNow (NOW) announced a five-year Strategic Collaboration Agreement with Amazon Web Services (AWS) to offer their platform and solutions as a Software-as-a-Service (SaaS) in the AWS Marketplace. They will co-develop industry-specific, AI-powered applications to add intelligence to critical business workflows, benefiting joint customers with new ways to purchase and use ServiceNow solutions. The collaboration aims to optimize performance, maintain agility, and provide a more flexible and efficient environment for infrastructure management. The companies will also apply their generative AI engineering expertise to new automation applications with an initial emphasis on transforming manufacturing, supply chain, call centers, and cloud transformation use cases.
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ServiceNow (NOW) named a Leader in The Forrester Wave™: Digital Process Automation Software, Q4 2023. Recognized for solutions in governance, end-to-end orchestration, RPA, API integration, and generative AI. Scores high on strategy and planned enhancements leveraging platform strengths. App Engine and Automation Engine capabilities include low-code workflow automation, application integration, generative AI, and RPA to automate processes, drive productivity, reduce risk, and adapt to evolving end-user needs.
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DXC Technology (DXC) and ServiceNow (NOW) have expanded their strategic partnership to integrate advanced analytics and enhanced AI capabilities into DXC Platform X, aiming to transform service and workflow management for customers globally. DXC will become a preferred partner for ServiceNow Professional Services and ServiceNow Impact, delivering Enterprise Applications Value Optimization services and extending its reach across Global Business Services and into Global Infrastructure Services.
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ServiceNow (NYSE: NOW) launched a major expansion to its Now Assist generative AI portfolio with new capabilities to transform experiences and increase productivity. The new solutions include Now Assist in Virtual Agent, flow generation, and Now Assist for Field Service Management, enhancing ServiceNow’s portfolio of practical generative AI applications. Gartner forecasts that $3 trillion will be spent on AI between 2023 and 2027, with GenAI representing 36% of total AI spending.
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ServiceNow (NYSE: NOW) - Study Reveals Canadian Office Workers' Perceptions on AI Usage and Training
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FAQ
What is the current stock price of SERVICENOW (NOW)?
The current stock price of SERVICENOW (NOW) is $1060.6 as of November 22, 2024.
What is the market cap of SERVICENOW (NOW)?
The market cap of SERVICENOW (NOW) is approximately 217.8B.
What does ServiceNow, Inc. do?
ServiceNow, Inc. develops a cloud computing platform that helps companies manage digital workflows for enterprise operations.
Where is ServiceNow headquartered?
ServiceNow is headquartered in Santa Clara, California, USA.
What business processes does ServiceNow's platform automate?
ServiceNow's platform automates various business processes, including IT service management, customer service, HR service delivery, and security operations.
What delivery model does ServiceNow use for its software solutions?
ServiceNow provides its software solutions through a Software as a Service (SaaS) delivery model.
Has ServiceNow expanded beyond IT service management?
Yes, ServiceNow has expanded beyond IT service management to include customer service, HR service delivery, and security operations.
Does ServiceNow offer an application development platform?
Yes, ServiceNow offers an application development platform allowing businesses to create custom applications.
How has ServiceNow performed financially?
ServiceNow has shown robust financial performance, with strong revenue growth and an expanding customer base.
Who are ServiceNow's primary customers?
ServiceNow primarily serves enterprise customers looking to optimize their digital workflows and business processes.
What industries use ServiceNow's platform?
ServiceNow's platform is used across various industries including IT, customer service, human resources, and security operations.
What recent achievements has ServiceNow made?
Recent achievements for ServiceNow include forming partnerships with global enterprises to aid in their digital transformation efforts.
SERVICENOW, INC.
NYSE:NOW
NOW Rankings
NOW Stock Data
217.78B
205.90M
0.18%
94.08%
1.64%
Software - Application
Services-prepackaged Software
United States of America
SANTA CLARA