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NICE Ltd - NICE STOCK NEWS

Welcome to our dedicated page for NICE news (Ticker: NICE), a resource for investors and traders seeking the latest updates and insights on NICE stock.

NICE Ltd. (NICE) is an Israel-based company that excels in the development and provision of advanced contact center software, telephone voice recording, data security, surveillance, and robotic process automation. As an enterprise software company, NICE Ltd. serves critical markets including customer engagement and financial crime and compliance.

NICE's innovative solutions are built on robust data analytics, offering both cloud-based and on-premises infrastructure options. In the realm of customer engagement, the company's CXone platform stands out, delivering comprehensive solutions focused on contact center software and workforce engagement management (WEM). Key offerings within this suite include digital self-service, customer journey and experience optimization, and compliance solutions.

The Workforce Engagement Management products from NICE Ltd. leverage data and AI analytics to enhance call center efficiency. These tools aid in call volume forecasting and agent scheduling, ensuring optimal performance and customer satisfaction.

In the financial crime and compliance sector, NICE provides industry-leading services in risk and investigation management, fraud prevention, anti-money laundering, and compliance solutions. These offerings help organizations mitigate risks and adhere to regulatory standards effectively.

Recent achievements and ongoing projects highlight NICE's commitment to innovation and excellence, with the company continually updating its product lines to incorporate the latest technological advancements. Partnerships with key industry players further bolster NICE's market position, ensuring the delivery of cutting-edge solutions to its global customer base.

For investors looking to stay updated on NICE Ltd.'s performance and developments, the latest news and updates offer valuable insights into the company's strategic initiatives and market movements.

News

ASTRID Deploys NICE to Modernize Incident Reconstruction for Belgium’s National Emergency and Security Services Network

Rhea-AI Summary
NICE (Nasdaq: NICE) to modernize voice recording and incident reconstruction solutions for Belgium's emergency communications centers and first responders, empowering public safety and criminal justice agencies. ASTRID selects NICE to enhance emergency services for over 70,000 first responders. NICE will deploy its Inform Elite solution in partnership with Belgium-based NICE certified partner Tein Technology.
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NICE Named as a Top Provider by Constellation ShortList™ for Contact Center as a Service 2023

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NICE (Nasdaq: NICE) has been recognized by Constellation Research in its latest Constellation ShortList™ for Contact Center as a Service for 2023. NICE’s Contact Center as a Service (CCaaS) solutions were acknowledged for their flexible delivery models, global infrastructure and network footprint, integration with business tools, cross-channel workflow, and advanced AI applications. This recognition positions NICE as a top vendor in the CCaaS market, providing cloud native solutions for proactive, digitally fluent, AI-powered customer experiences.
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NICE Actimize Wins Four 2023 Global Banking & Finance Awards Highlighting Innovation in Trade Surveillance Technology

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NICE Actimize (NASDAQ: NICE) awarded 'Excellence in Innovation' by Global Banking & Finance Review for its SURVEIL-X Holistic Conduct Surveillance Suite, offering comprehensive trade, communication, and behavioral data analysis. The suite includes 150+ models, monitors 25 asset classes, and 9 communication types, with recent launch of Compliancentral, a cloud-based compliance platform.
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NICE Introduces Generative AI-Powered “Enlighten Actions Industry Benchmarks,” Allowing Brands a Unique Way to Create Stronger Brand Loyalty

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NICE (Nasdaq: NICE) introduces Industry Benchmarks, enhancing Enlighten Action’s AI-powered capabilities to allow brands to compare their operations to industry standards. This new feature provides anonymized benchmarked interaction level data for over 75 industries, enabling companies to optimize service, training, and reduce costs through self-service.
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NICE Named a 2023 Top Provider by Metrigy for Voice of the Customer

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NICE (Nasdaq: NICE) has been recognized as a 2023 MetriStar Top Provider for Voice of the Customer by Metrigy, showcasing its leadership in customer experience analytics. NICE's CXone Feedback Management, NICE Enlighten AI, sentiment analysis, consolidated reporting, and gamification have contributed to its success, outperforming 12 other providers in the category. The recognition is based on customer sentiment ratings and business success, highlighting NICE's ability to capture customer feedback and drive process optimization for improved customer satisfaction and agent experience.
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NICE Launches ElevateAI “1K Every Day,” Delivering Greater AI Access To Customers of All Sizes

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NICE announces ElevateAI's '1K Every Day' initiative, offering free AI-powered transcription services and CX AI models. Brands can benefit from up to 1,000 interactions per day, improving customer satisfaction and agent efficiency. ElevateAI provides easy access to NICE's Enlighten AI with developer-friendly APIs and seamless integration with existing technology stacks.
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NICE Actimize Positioned as a Luminary in Advanced Technology and Breadth of Functionality in Celent’s 2023 AML Transaction Monitoring Report

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NICE Actimize (NASDAQ: NICE) recognized with XCelent Awards for 'Breadth of Functionality' and 'Customer Base and Support' in Celent report. The report highlights NICE Actimize's AI-based predictive scoring, regulatory reporting support, and cloud-based deployment. The company's AML transaction monitoring system is praised for its comprehensive solution with strong behavior detection, case management, and reporting capabilities.
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Cook County State’s Attorney’s Office Selects NICE Justice Digital Evidence Management to Streamline Criminal Justice

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NICE (Nasdaq: NICE) announced that the Cook County State’s Attorney’s Office will deploy NICE Justice to manage growing volumes of digital evidence, streamline the criminal justice process, reduce case backlogs, and administer swifter justice. The solution will help the office receive, manage, and share digital evidence, removing administrative burdens and enabling the use of digital evidence to its fullest potential.
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Durham’s Accredited 911 Center of Excellence Selects NICE Inform Elite to Improve Service for Citizens, Public Safety Partners

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NICE (Nasdaq: NICE) announced that the Durham Emergency Communications Center (DECC) will be deploying NICE Inform Elite to digitally transform quality assurance, incident reconstruction, and performance metrics reporting processes. This will enable the DECC to capture and analyze ECC data, automate the selection and review of high acuity calls, and provide performance data intelligence, quality assurance, and incident reconstruction tools. The NICE solution will also support telecommunicators with coaching, training, and individualized support.
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ABN AMRO Finds Smarter and Faster Digital Customer Experiences with NICE CXone

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NICE (Nasdaq: NICE) announces ABN AMRO's migration to the cloud with NICE CXone, enhancing digital capabilities and customer experience. The deployment with Infosys aids ABN AMRO's digital transformation ambitions, simplifying infrastructure and addressing new digital needs. NICE CXone integrates with existing solutions to provide a smarter, faster service, enhancing workforce management and enabling omnichannel capabilities.
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FAQ

What is the current stock price of NICE (NICE)?

The current stock price of NICE (NICE) is $176.16 as of November 22, 2024.

What is the market cap of NICE (NICE)?

The market cap of NICE (NICE) is approximately 11.0B.

What does NICE Ltd. specialize in?

NICE Ltd. specializes in contact center software, telephone voice recording, data security, surveillance, and robotic process automation.

What is the CXone platform?

The CXone platform is a comprehensive suite of solutions focused on contact center software and workforce engagement management.

What products are included in Workforce Engagement Management?

WEM products include tools for call volume forecasting, agent scheduling, digital self-service, and customer journey optimization.

What solutions does NICE Ltd. offer in financial crime and compliance?

NICE provides solutions for risk and investigation management, fraud prevention, anti-money laundering, and compliance.

Does NICE Ltd. offer cloud-based solutions?

Yes, NICE Ltd. offers both cloud-based and on-premises infrastructure options for its solutions.

How does NICE Ltd. use AI analytics?

NICE Ltd. uses AI analytics for call volume forecasting, agent scheduling, and optimizing customer journey and experience.

What markets does NICE Ltd. serve?

NICE Ltd. serves the customer engagement market and the financial crime and compliance market.

What recent achievements has NICE Ltd. made?

NICE Ltd. has made significant advancements in its product lines and formed key partnerships to enhance its market position.

How can investors stay updated on NICE Ltd.?

Investors can stay updated by following the latest news and updates on NICE Ltd.'s performance and developments.

Where is NICE Ltd. based?

NICE Ltd. is based in Israel.

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NICE Ltd

Nasdaq:NICE

NICE Rankings

#822 Ranked by Market Cap
N/A Ranked by Dividends

NICE Stock Data

11.00B
61.41M
62.16%
3.38%
Software - Application
Technology
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United States of America
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