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NICE Ltd - NICE STOCK NEWS

Welcome to our dedicated page for NICE news (Ticker: NICE), a resource for investors and traders seeking the latest updates and insights on NICE stock.

NICE Ltd. (NICE) is an Israel-based company that excels in the development and provision of advanced contact center software, telephone voice recording, data security, surveillance, and robotic process automation. As an enterprise software company, NICE Ltd. serves critical markets including customer engagement and financial crime and compliance.

NICE's innovative solutions are built on robust data analytics, offering both cloud-based and on-premises infrastructure options. In the realm of customer engagement, the company's CXone platform stands out, delivering comprehensive solutions focused on contact center software and workforce engagement management (WEM). Key offerings within this suite include digital self-service, customer journey and experience optimization, and compliance solutions.

The Workforce Engagement Management products from NICE Ltd. leverage data and AI analytics to enhance call center efficiency. These tools aid in call volume forecasting and agent scheduling, ensuring optimal performance and customer satisfaction.

In the financial crime and compliance sector, NICE provides industry-leading services in risk and investigation management, fraud prevention, anti-money laundering, and compliance solutions. These offerings help organizations mitigate risks and adhere to regulatory standards effectively.

Recent achievements and ongoing projects highlight NICE's commitment to innovation and excellence, with the company continually updating its product lines to incorporate the latest technological advancements. Partnerships with key industry players further bolster NICE's market position, ensuring the delivery of cutting-edge solutions to its global customer base.

For investors looking to stay updated on NICE Ltd.'s performance and developments, the latest news and updates offer valuable insights into the company's strategic initiatives and market movements.

Rhea-AI Summary
NICE recognized for advancements in AI, digital, and cloud. Named winner of Digital Transformation Partner Company award. NICE's technology allows brands to deliver great outcomes using data-driven approach. No concrete business takes affecting stock price.
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Douglas County, Georgia District Attorney’s Office deploys NICE Justice for digital transformation, streamlining criminal justice process. NICE Justice helps manage digital evidence, allowing attorneys to focus on successful prosecutions. NICE Justice solution gives DA’s offices capabilities to leverage digital evidence for successful prosecutions.
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NICE's Enlighten AI-driven solutions, including Enlighten AutoSummary and Enlighten XO + Autoflow, receive 2023 Customer Experience Innovation Awards, recognized for their powerful AI capabilities in improving customer service and self-service interactions. These solutions provide businesses with the ability to deliver exceptional customer experiences by automating contact center summaries and generating insights from human conversations. NICE continues to set the standard in delivering world-class customer experiences.
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NICE named market share leader in workforce management, commanding 36.9% of total seats and gaining 13.9% more customers in 14 months. Highly satisfied customers in pricing, professional services, and ongoing support. Highly satisfied ratings for multi-skill scheduling and agent self-service. Perfect score for ability to customize/capture KPIs and metrics.
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NICE Actimize receives 'Excellence in Innovation' award for its Anti-Money Laundering solutions from Global Banking & Finance Review. The company launched its SAM-10 solution, which improves detection of suspicious activity while reducing false positives. NICE Actimize's multilayered approach and next-generation analytics, including machine learning, provide accurate detection and prioritization of suspicious alerts.
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NICE Actimize implements financial crime solutions with GoTyme Bank, supporting its cloud-only bank and growth strategy.
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NICE announces Summer 2023 Release of CXone with new capabilities and integration options, including Microsoft Azure support. The release aims to streamline workflows and enhance customer experience.
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NICE recognized as overall leader in Speech Analytics report
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NICE Actimize launches Financial Crime & Compliance Risk Management Roadshow across 5 U.S. cities
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NICE's ContactEngine solution receives Digital Transformation Project of the Year honors for its effective transformation using cloud technology. The project saw success with metrics such as a 62% opt-in rate, 60% interaction rate, and a 65% decrease in calls per claimant. ContactEngine enables the state to help more citizens digitally. ContactEngine's recognition in the Digital Revolution Awards highlights NICE's investment in AI-driven technologies to enhance customer experiences.
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FAQ

What is the current stock price of NICE (NICE)?

The current stock price of NICE (NICE) is $176.16 as of November 22, 2024.

What is the market cap of NICE (NICE)?

The market cap of NICE (NICE) is approximately 11.0B.

What does NICE Ltd. specialize in?

NICE Ltd. specializes in contact center software, telephone voice recording, data security, surveillance, and robotic process automation.

What is the CXone platform?

The CXone platform is a comprehensive suite of solutions focused on contact center software and workforce engagement management.

What products are included in Workforce Engagement Management?

WEM products include tools for call volume forecasting, agent scheduling, digital self-service, and customer journey optimization.

What solutions does NICE Ltd. offer in financial crime and compliance?

NICE provides solutions for risk and investigation management, fraud prevention, anti-money laundering, and compliance.

Does NICE Ltd. offer cloud-based solutions?

Yes, NICE Ltd. offers both cloud-based and on-premises infrastructure options for its solutions.

How does NICE Ltd. use AI analytics?

NICE Ltd. uses AI analytics for call volume forecasting, agent scheduling, and optimizing customer journey and experience.

What markets does NICE Ltd. serve?

NICE Ltd. serves the customer engagement market and the financial crime and compliance market.

What recent achievements has NICE Ltd. made?

NICE Ltd. has made significant advancements in its product lines and formed key partnerships to enhance its market position.

How can investors stay updated on NICE Ltd.?

Investors can stay updated by following the latest news and updates on NICE Ltd.'s performance and developments.

Where is NICE Ltd. based?

NICE Ltd. is based in Israel.

NICE Ltd

Nasdaq:NICE

NICE Rankings

NICE Stock Data

11.00B
61.41M
62.16%
3.38%
Software - Application
Technology
Link
United States of America
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