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NICE’s AI-Powered Digital Evidence Management Solution Selected by Augusta, Georgia DA’s Office to Deliver Timelier Justice

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NICE (Nasdaq: NICE) announced that the District Attorney's Office for the Augusta (Georgia) Judicial Circuit will deploy NICE Justice, an AI-powered digital evidence management solution. This implementation aims to accelerate case processing by automating evidence intake and management. The Augusta DA's Office, handling about 5,000 cases at any time, expects to reduce case lifespans by 9-12 months. NICE Justice will provide a centralized portal for law enforcement agencies to upload evidence, automatically match it to case folders, and notify attorneys of new evidence. The solution also offers features like automated video transcoding, redaction, and evidence sharing with defense attorneys. This marks the fifth prosecutor's office in Georgia to adopt NICE Justice, highlighting a growing trend in digital transformation within the criminal justice system.

NICE (Nasdaq: NICE) ha annunciato che l'Ufficio del Pubblico Ministero per il Circuito Giudiziario di Augusta (Georgia) implementerà NICE Justice, una soluzione di gestione delle prove digitali alimentata dall'IA. Questa implementazione mira ad accelerare la gestione dei casi automatizzando l'acquisizione e la gestione delle prove. L'Ufficio del Pubblico Ministero di Augusta, che gestisce circa 5.000 casi in qualsiasi momento, si aspetta di ridurre la durata dei casi di 9-12 mesi. NICE Justice fornirà un portale centralizzato per le agenzie di polizia per caricare le prove, abbinarle automaticamente alle cartelle dei casi e notificare gli avvocati su nuove prove. La soluzione offre anche funzionalità come trascodifica video automatizzata, oscuramento e condivisione delle prove con gli avvocati della difesa. Questo segna il quinto ufficio del pubblico ministero in Georgia ad adottare NICE Justice, evidenziando una crescente tendenza nella trasformazione digitale all'interno del sistema di giustizia penale.

NICE (Nasdaq: NICE) anunció que la Oficina del Fiscal del Circuito Judicial de Augusta (Georgia) implementará NICE Justice, una solución de gestión de evidencias digitales impulsada por IA. Esta implementación tiene como objetivo acelerar el procesamiento de casos mediante la automatización de la recepción y gestión de evidencias. La Oficina del Fiscal de Augusta, que maneja alrededor de 5,000 casos en cualquier momento, espera reducir la duración de los casos en 9-12 meses. NICE Justice proporcionará un portal centralizado para que las agencias de aplicación de la ley carguen evidencias, las emparejen automáticamente con las carpetas de los casos y notifiquen a los abogados sobre nuevas evidencias. La solución también ofrece características como transcodificación de video automatizada, redacción y compartición de evidencias con los abogados defensores. Esto marca la quinta oficina del fiscal en Georgia que adopta NICE Justice, destacando una creciente tendencia en la transformación digital dentro del sistema de justicia penal.

NICE (Nasdaq: NICE)는 조지아주 오거스타의 지방 검사 사무소가 AI 기반의 디지털 증거 관리 솔루션인 NICE Justice를 배포할 것이라고 발표했습니다. 이 구현은 증거 수집 및 관리를 자동화하여 사건 처리를 가속화하는 것을 목표로 합니다. 오거스타 DA 사무소는 언제든지 약 5,000건의 사건을 처리하고 있으며, 사건의 수명 을 9-12개월 단축할 것으로 기대하고 있습니다. NICE Justice는 법 집행 기관이 증거를 업로드하고, 이를 사건 폴더와 자동으로 매칭하며, 새로운 증거를 변호사에게 알릴 수 있는 중앙 집중식 포털을 제공합니다. 이 솔루션은 또한 자동화된 비디오 트랜스코딩, 레닥션 및 방어 변호사와의 증거 공유와 같은 기능을 제공합니다. 이는 조지아에서 NICE Justice를 채택한 다섯 번째 검사 사무소로, 형사 사법 시스템 내 디지털 전환의 성장 추세를 강조합니다.

NICE (Nasdaq: NICE) a annoncé que le bureau du procureur du circuit judiciaire d'Augusta (Géorgie) déploiera NICE Justice, une solution de gestion des preuves numériques alimentée par l'IA. Cette mise en œuvre vise à accélérer le traitement des affaires en automatisant l'acquisition et la gestion des preuves. Le bureau du procureur d'Augusta, qui gère environ 5 000 affaires à tout moment, s'attend à réduire les durées des affaires de 9 à 12 mois. NICE Justice fournira un portail centralisé pour que les agences de la loi puissent télécharger des preuves, les associer automatiquement aux dossiers des affaires et notifier les avocats de nouvelles preuves. La solution propose également des fonctionnalités telles que la transcodage vidéo automatisé, la réduction et le partage de preuves avec les avocats de la défense. Cela marque le cinquième bureau du procureur en Géorgie à adopter NICE Justice, soulignant une tendance croissante à la transformation numérique au sein du système judiciaire pénal.

NICE (Nasdaq: NICE) gab bekannt, dass die Staatsanwaltschaft des Gerichtsbezirks Augusta (Georgia) NICE Justice, eine KI-gestützte Lösung zur Verwaltung digitaler Beweismittel, einführen wird. Diese Implementierung zielt darauf ab, die Bearbeitung von Fällen zu beschleunigen, indem die Aufnahme und Verwaltung von Beweismitteln automatisiert wird. Das Büro des Staatsanwalts in Augusta, das zu jedem Zeitpunkt etwa 5.000 Fälle bearbeitet, erwartet, die Dauer der Fälle um 9-12 Monate zu verkürzen. NICE Justice wird ein zentrales Portal für Strafverfolgungsbehörden bereitstellen, um Beweismittel hochzuladen, diese automatisch den Fallordnern zuzuordnen und Anwälte über neue Beweismittel zu benachrichtigen. Die Lösung bietet auch Funktionen wie automatisierte Video-Transkodierung, Redigierung und den Austausch von Beweismitteln mit Verteidigeranwälten. Dies ist das fünfte Büro der Staatsanwaltschaft in Georgia, das NICE Justice einführt, was einen wachsenden Trend zur digitalen Transformation im Strafjustizsystem unterstreicht.

Positive
  • Deployment of NICE Justice expected to reduce case lifespans by 9-12 months
  • Automation of evidence intake and management processes
  • Centralized portal for law enforcement agencies to upload evidence
  • AI-powered features for object detection, automated case building, and transcription
  • Fifth prosecutor's office in Georgia to adopt NICE Justice, indicating market traction
Negative
  • None.

Insights

The adoption of NICE Justice by Augusta's DA Office marks a significant leap in digital evidence management. This AI-powered solution addresses a critical bottleneck in the justice system: the handling of vast amounts of digital evidence. By automating evidence intake and management, it promises to reduce case lifecycles by 9-12 months, a substantial improvement in efficiency.

The system's AI capabilities, including object detection, automated case building and transcription, could revolutionize how prosecutors prepare cases. This tech-forward approach aligns with the growing trend of digital transformation in legal processes, potentially setting a new standard for prosecutor's offices nationwide. However, the effectiveness of this system will depend on successful implementation and user adoption.

This development in Augusta's DA Office is part of a broader trend towards digitalization in the criminal justice system. The focus on reducing case delays is crucial, as it addresses a fundamental issue in the justice system: the adage that "justice delayed is justice denied". By potentially cutting 9-12 months off average case lifespans, this could significantly impact the lives of victims and accused alike.

However, it's important to consider potential challenges. The system's effectiveness will depend on cooperation from various law enforcement agencies in evidence submission. Additionally, while efficiency is crucial, it must be balanced with thoroughness and fairness in case handling. The success of this initiative could influence other jurisdictions to adopt similar technologies, potentially reshaping the landscape of criminal justice administration.

While the adoption of AI in evidence management promises efficiency, it raises important ethical considerations. The use of AI for object detection and automated case building could introduce biases if not carefully monitored. There's a risk of over-reliance on AI-generated insights, potentially influencing prosecutorial decisions.

Moreover, the automated transcription and translation features must be scrutinized for accuracy, especially in legal contexts where precision is paramount. The system's ability to find evidence connections could be powerful but may also lead to privacy concerns if not properly governed. As this technology becomes more prevalent in the justice system, it's important to establish robust oversight mechanisms and regular audits to ensure fair and ethical application. The Augusta DA's Office should prioritize transparency in how AI assists in case management to maintain public trust.

NICE Justice will automate processes around intaking and managing digital evidence so prosecutors can move cases through the criminal justice system faster

HOBOKEN, N.J.--(BUSINESS WIRE)-- NICE (Nasdaq: NICE) today announced that the District Attorney’s Office for the Augusta (Georgia) Judicial Circuit will be deploying NICE Justice digital evidence management, one of the AI-powered solutions in NICE’s Evidencentral platform, to deliver timelier justice for victims of crime. Through its deployment of NICE Justice, the DA’s Office aims to reduce delays associated with evidence intake and handling, and move cases through the criminal justice system faster. The Augusta DA’s Office is the fifth prosecutor’s office in the state of Georgia to deploy the NICE Justice digital transformation platform.

The cloud-based NICE Justice solution digitally transforms how district attorneys and office staff receive, interact with, manage and share digital evidence. Freed from dealing with discs, drives, emails, and logging into multiple systems to manage and prepare evidence, attorneys and staff can focus on building and presenting compelling cases. NICE Justice also features built-in AI and automation capabilities for object detection, automated case building, video and audio transcription and translation, optical character recognition (OCR), analytics and finding evidence connections.

District Attorney Jared Williams said, “Slow justice is no justice. Our mission is to deliver true, fair and efficient justice for victims of crime. Our investment in NICE Justice will automate processes around intaking and managing digital evidence, so our office can focus on prosecuting serious felonies and protecting victims.”

Chris Wooten, Executive Vice President, NICE, said, “Digital evidence is growing at an exponential rate and managing that evidence is key to prosecuting crimes effectively. With NICE Justice, prosecutors and office staff can offer the highest level of support to victims in the community by allocating their time and talents to building, preparing and prosecuting cases, instead of performing the rote work involved in managing digital evidence.”

The District Attorney’s Office for the Augusta Judicial Circuit represents the people of the State of Georgia in all felony matters occurring in Burke and Richmond Counties. Sixty staffers handle about 5,000 cases at any given time, including 2,500 felony cases annually. Leveraging NICE Justice, the DA’s Office expects to shave a projected nine to twelve months from the average case’s lifespan.

The Augusta DA’s Office will streamline the evidence intake process by providing a portal (through NICE Justice) where all law enforcement agencies can upload their digital evidence. This will eliminate the resource and time-intensive tasks of tracking down evidence, and manually downloading, copying and uploading it from and onto CDs and disks. The Office receives digital evidence from the Richmond County Sheriff's Office, the Burke County Sheriff's Office and the Georgia Bureau of Investigation, along with eight other law enforcement agencies in its jurisdiction. With NICE Justice, uploaded evidence will be automatically matched to the correct digital case folders and attorneys will be notified when new evidence is received.

NICE Justice also features other built-in capabilities to further reduce delays and improve prosecutor productivity. These include the ability to automatically transcode and redact video, sequence evidence on timelines, transcribe audio and video, and share evidence with defense attorneys through a fully digital process.

To learn more about NICE’s digital transformation solutions for Public Safety and Justice:

About the Augusta (Georgia) District Attorney’s Office
Led by District Attorney Jared Williams, the Augusta (Georgia) District Attorney’s Office for the Augusta Judicial Circuit represents the people of the State of Georgia in all felony matters occurring in Burke and Richmond Counties. The DA’s Office employs a team of lawyers known as Assistant District Attorneys, Legal Assistants, Victim Advocates, and sworn law enforcement officers known as DA Investigators. The Office’s mission is to protect the community, treat people fairly, and deliver true justice for victims of crime. More info at https://www.augustaga.gov/2979/Our-District-Attorney.

NICE Public Safety & Justice
With over 3,000 customers and 30 years of experience, NICE helps all types of public safety and criminal justice agencies, from emergency communications and law enforcement to prosecutors and courts, digitally transform how they manage digital evidence and data from beginning to end, to get to the truth faster. NICE’s Evidencentral platform features an ecosystem of integrated technologies that bring data together to give a single view of the truth, enabling public safety and justice agencies to do what they do better – whether it’s responding to incidents, investigating and building cases, or prosecuting crimes. With comprehensive digital transformation solutions that can be deployed across entire counties and states, NICE also helps everyone work better together, so justice flows more smoothly, from incident to court. https://www.nicepublicsafety.com

About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com

Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.

Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Wooten, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties in making additional acquisitions or difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners; cyber security attacks or other security breaches against the Company; privacy concerns; changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations, the effect of unexpected events or geo-political conditions, such as the impact of conflicts in the Middle East that may disrupt our business and the global economy; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

Corporate Media Contact

Christopher Irwin-Dudek, +1 201 561 4442, media@nice.com, ET

Investors

Marty Cohen, +1 551 256 5354, ir@nice.com, ET

Omri Arens, +972 3 763 0127, ir@nice.com, CET

Source: NICE

FAQ

What is the main benefit of NICE Justice for the Augusta DA's Office?

The main benefit is the expected reduction in case lifespans by 9-12 months through automated processes for intaking and managing digital evidence, allowing prosecutors to focus on case preparation and prosecution.

How many cases does the Augusta DA's Office handle annually?

The Augusta DA's Office handles about 5,000 cases at any given time, including 2,500 felony cases annually.

What AI-powered features does NICE Justice offer?

NICE Justice offers AI-powered features such as object detection, automated case building, video and audio transcription and translation, optical character recognition (OCR), analytics, and finding evidence connections.

How many prosecutor's offices in Georgia have adopted NICE Justice?

The Augusta DA's Office is the fifth prosecutor's office in the state of Georgia to deploy the NICE Justice digital transformation platform.

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