121 Financial Credit Union Selects NCR Digital Banking for Consumers and NCR Digital Banking for Business

Rhea-AI Summary

NCR Corporation (NYSE: NCR) announced that 121 Financial Credit Union in Jacksonville, Fla., has chosen NCR Digital Banking to enhance the connection between its physical and digital services. This collaboration aims to improve member experience by offering financial wellness tools and a single platform for both consumer and business banking. NCR's COO highlighted the importance of understanding member needs for tailored financial services, while NCR's president emphasized the goal of increasing member loyalty and retention through better digital experiences.

Positive

• 121 Financial Credit Union selected NCR Digital Banking to enhance member experience.
• Integration of physical and digital banking services to improve operational efficiencies.
• NCR's financial wellness tools will support members' personal financial health.
• Better marketing capabilities to provide relevant offers at the right time.

Negative

• None.

NCR Corporation (NYSE: NCR), a global enterprise technology provider for the financial industry, today announced that Jacksonville, Fla.-based 121 (“One to One”) Financial Credit Union selected NCR Digital Banking to create a seamless experience between its physical and digital environments, allowing members to easily shift between the touchpoints as necessary.

With the NCR DI digital banking platform, 121 Financial will deliver an elevated digital experience for its retail and business banking members. The experience will include financial wellness tools to promote personal financial health, as well as access to trusted advisors to support Jacksonville’s small business community.

“NCR empowers us to move beyond the surface of our member’s transactional behaviors and deepen our understanding of their financial needs so we can deliver the features, functionality and experiences that best support them,” said Paul Blackstone, chief operating officer, 121 Financial. “This partnership will bring more focus and strategy to the way we interact with members, including the marketing capabilities to provide them with relevant offers at the right time. The financial wellness tools that NCR provides are more than ‘icing on the cake’—they are essential services that can help members make sense of their finances and take charge of their financial futures.”

Aside from connecting the physical and digital environments, the credit union will be able to power consumer and business banking on a single platform to increase operational efficiencies, providing a consistent and easy-to-use solution for their employees.

“With so many players crowding the financial industry, consumers place a lot of trust in their own financial institutions and expect them to deliver the tools and resources they need to make some of their biggest life decisions,” said Douglas Brown, president of digital banking, NCR. “We are excited to partner with 121 Financial as they develop an incredible digital experience to create exceptional bonds with their members and take the next steps to increasing member loyalty, retention and growth.”

About NCR Corporation

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Ga., with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Web site: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

View source version on businesswire.com: https://www.businesswire.com/news/home/20210426005547/en/

FAQ

What did NCR Corporation announce regarding its partnership with 121 Financial Credit Union?

NCR announced that 121 Financial Credit Union selected NCR Digital Banking to improve the member experience by integrating physical and digital banking services.

How will NCR Digital Banking benefit 121 Financial Credit Union?

The partnership will provide financial wellness tools and a unified platform for consumer and business banking, enhancing operational efficiencies.

What are the implications of NCR's partnership with 121 Financial for investors?

The partnership aims to increase member loyalty and retention, which may positively affect NCR's market performance.

When was the announcement made about NCR's partnership with 121 Financial Credit Union?

The announcement was made on April 26, 2021.

What is the stock symbol for NCR Corporation?

The stock symbol for NCR Corporation is NCR.