Nature's Sunshine To Launch Personalization Program

Rhea-AI Summary

Nature's Sunshine (NASDAQ: NATR) is set to launch a new personalization program in North America, allowing practitioners and retailers to offer customized health packs. This initiative is part of the company's digital transformation and strategic roadmap aimed at enhancing business growth. The program is designed to improve customer experience by providing monthly, pre-sorted packs tailored to individual health needs, and has already contributed to record sales over the last three quarters. The service will be free of charge and aims to strengthen the company's relationship with its practitioners.

Positive

• Launch of a proprietary personalization program to enhance customer offerings.
• Part of a five-point strategic roadmap, indicating a structured business growth approach.
• Attracted thousands of new customers and led to record sales in recent quarters.
• Majority of practitioners and retailers experiencing increased sales and earnings.

Negative

• None.

LEHI, Utah, May 25, 2021 /PRNewswire/ -- Nature's Sunshine (NASDAQ: NATR), a leading natural health and wellness company, today announced the launch of a proprietary new personalization program – giving its practitioners and retailers the ability to grow their business by offering their customers personalized health packs – presorted, conveniently packed and delivered monthly based on their individual health and wellness needs.

The new personalization program, which will first become available in North America beginning this summer, represents the next phase of Nature's Sunshine's digital-first transformation. The new offering is an important component of the company's five-point strategic roadmap to revitalize its business by giving practitioners and retailers access to a suite of best-in-class tools to significantly grow their businesses.

The company's new strategy has already attracted thousands of new customers, and led to record sales in the last three quarters through March 31, 2021. Importantly, under the new strategy, the vast majority of the company's practitioners and retailers have seen their sales and earnings increase since the launch – which was one of the company's main objectives.

Personalization Program

With the new personalization program, Nature's Sunshine practitioners and retailers will be able to offer their customers personalized health packs presorted and conveniently packed based on their individual needs. The program organizes a customer's vitamins and minerals in individual packs that are intended for morning, noon or evening consumption, or on a cadence recommended by their Nature's Sunshine practitioner.

"This program represents an exciting next step for our company, and we are thrilled that our practitioners and retailers will now have the ability to provide this level of personalization to their customers," noted Terrence Moorehead, CEO, Nature's Sunshine. "This is just one of several initiatives designed to improve the customer experience and increase earnings for our highly trained practitioners and retailers who are already seeing a sharp increase in sales with the recent introduction of our new business model."

The personalized packs, which will be available later this year, are convenient for customers to use, easy to take on the go, and the service is free of charge. Each month, customers will receive a full month supply of nutrients that will be automatically replenished and shipped directly to their homes. If the customer or their Nature's Sunshine practitioner want to change their program, they can do so at any time.

"We firmly believe we have the best practitioners and retailers in the industry and we're excited to launch our new personalization capabilities. This move further illustrates our commitment to supporting our practitioners by giving them all the tools necessary to share the healing power of nature with more people than ever before," added Moorehead.

For more information about Nature's Sunshine Products, visit www.naturessunshine.com.

About Nature's Sunshine Products
Nature's Sunshine Products (NATR), a leading natural health and wellness company, markets and distributes nutritional and personal care products in more than 40 countries. Nature's Sunshine manufactures most of its products through its own state-of-the-art facilities to ensure its products continue to set the standard for the highest quality, safety and efficacy on the market today. Additional information about the Company can be obtained at its website, www.naturessunshine.com.

Contact:
Porter Novelli
Caroline Bitter
(415) 825-2348
caroline.bitter@porternovelli.com

 

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SOURCE Nature’s Sunshine Products

FAQ

What is the new personalization program announced by Nature's Sunshine (NATR)?

Nature's Sunshine's new personalization program allows practitioners and retailers to offer customized health packs based on individual customer needs.

When will the personalization program be available in North America?

The personalization program is expected to be available in North America beginning summer 2021.

How has Nature's Sunshine (NATR) performed financially before the launch of the personalization program?

Nature's Sunshine has reported record sales over the past three quarters leading up to March 31, 2021.

What are the benefits of the new personalization program for practitioners and retailers?

The program provides practitioners and retailers with customized health packs to offer to customers, aiming to increase their sales and earnings.

Is there any cost for customers to use the personalization program?

No, the service is free of charge for customers.