NCR Atleos Unveils Comprehensive Paper on Optimizing ATM Operations Through ATM as a Service (ATMaaS)
NCR Atleos (NYSE: NATL) has released a comprehensive paper analyzing ATM operations optimization through ATM as a Service (ATMaaS). The study, conducted by Datos Insights, draws insights from global retail banks, credit unions, consumer surveys, and industry research.
The paper introduces the ATM Continuum Index, a framework for financial institutions to evaluate their ATM operations. Key findings include:
- ATMaaS addresses growing technological complexity and security requirements
- Four distinct management models identified: traditional do-it-yourself, managed services, advanced services, and full ATMaaS
- Benefits extend beyond cost savings to operational stability, data analytics, and network efficiency
- Each financial institution requires a tailored approach based on unique needs
Stuart Mackinnon, COO of NCR Atleos, emphasizes that ATM networks remain important in an increasingly digital world, while Tom Hutchings of RBR Data Services highlights the competitive advantages of ATMaaS flexibility.
NCR Atleos (NYSE: NATL) ha pubblicato un documento completo che analizza l'ottimizzazione delle operazioni degli sportelli automatici attraverso l'ATM come Servizio (ATMaaS). Lo studio, condotto da Datos Insights, trae spunti da banche al dettaglio globali, cooperative di credito, sondaggi tra i consumatori e ricerche di settore.
Il documento introduce l'ATM Continuum Index, un framework per le istituzioni finanziarie per valutare le proprie operazioni ATM. I principali risultati includono:
- ATMaaS affronta la crescente complessità tecnologica e le esigenze di sicurezza
- Identificati quattro modelli di gestione distinti: fai-da-te tradizionale, servizi gestiti, servizi avanzati e ATMaaS completo
- I benefici si estendono oltre il risparmio sui costi fino alla stabilità operativa, all'analisi dei dati e all'efficienza della rete
- Ogni istituzione finanziaria richiede un approccio personalizzato in base alle proprie esigenze uniche
Stuart Mackinnon, COO di NCR Atleos, sottolinea che le reti ATM rimangono importanti in un mondo sempre più digitale, mentre Tom Hutchings di RBR Data Services evidenzia i vantaggi competitivi della flessibilità dell'ATMaaS.
NCR Atleos (NYSE: NATL) ha publicado un documento integral que analiza la optimización de las operaciones de los cajeros automáticos a través de ATM como Servicio (ATMaaS). El estudio, realizado por Datos Insights, extrae información de bancos minoristas globales, cooperativas de crédito, encuestas a consumidores e investigaciones de la industria.
El documento presenta el ATM Continuum Index, un marco para que las instituciones financieras evalúen sus operaciones de cajeros automáticos. Los hallazgos clave incluyen:
- ATMaaS aborda la creciente complejidad tecnológica y los requisitos de seguridad
- Se identificaron cuatro modelos de gestión distintos: tradicional de bricolaje, servicios gestionados, servicios avanzados y ATMaaS completo
- Los beneficios se extienden más allá del ahorro de costos hacia la estabilidad operativa, la analítica de datos y la eficiencia de la red
- Cada institución financiera requiere un enfoque personalizado basado en sus necesidades únicas
Stuart Mackinnon, COO de NCR Atleos, enfatiza que las redes de cajeros automáticos siguen siendo importantes en un mundo cada vez más digital, mientras que Tom Hutchings de RBR Data Services destaca las ventajas competitivas de la flexibilidad de ATMaaS.
NCR Atleos (NYSE: NATL)는 ATM 서비스(ATMaaS)를 통한 ATM 운영 최적화에 대한 종합 보고서를 발표했습니다. 데이터 인사이트(Datos Insights)가 수행한 이 연구는 글로벌 소매 은행, 신용 조합, 소비자 설문 조사 및 산업 연구에서 통찰력을 얻었습니다.
이 보고서는 금융 기관이 ATM 운영을 평가할 수 있는 ATM 연속성 지수(ATM Continuum Index)를 소개합니다. 주요 발견 사항은 다음과 같습니다:
- ATMaaS는 증가하는 기술적 복잡성과 보안 요구 사항을 해결합니다
- 전통적인 DIY, 관리 서비스, 고급 서비스, 전체 ATMaaS의 네 가지 뚜렷한 관리 모델이 식별되었습니다
- 이점은 비용 절감을 넘어 운영 안정성, 데이터 분석 및 네트워크 효율성으로 확장됩니다
- 각 금융 기관은 고유한 요구 사항에 따라 맞춤형 접근 방식이 필요합니다
NCR Atleos의 COO인 Stuart Mackinnon은 ATM 네트워크가 점점 더 디지털화되는 세상에서 여전히 중요하다고 강조하며, RBR 데이터 서비스의 Tom Hutchings는 ATMaaS 유연성의 경쟁적 이점을 강조합니다.
NCR Atleos (NYSE: NATL) a publié un document complet analysant l'optimisation des opérations des distributeurs automatiques de billets (DAB) à travers le DAB en tant que service (ATMaaS). L'étude, menée par Datos Insights, tire des enseignements des banques de détail mondiales, des coopératives de crédit, des enquêtes auprès des consommateurs et des recherches sectorielles.
Le document introduit l'ATM Continuum Index, un cadre pour que les institutions financières évaluent leurs opérations de DAB. Les principales conclusions incluent :
- ATMaaS répond à la complexité technologique croissante et aux exigences de sécurité
- Quatre modèles de gestion distincts identifiés : traditionnel bricolage, services gérés, services avancés et DAB complet
- Les avantages vont au-delà des économies de coûts vers la stabilité opérationnelle, l'analyse des données et l'efficacité du réseau
- Chaque institution financière nécessite une approche sur mesure en fonction de ses besoins uniques
Stuart Mackinnon, COO de NCR Atleos, souligne que les réseaux de DAB restent importants dans un monde de plus en plus numérique, tandis que Tom Hutchings de RBR Data Services met en avant les avantages concurrentiels de la flexibilité de l'ATMaaS.
NCR Atleos (NYSE: NATL) hat ein umfassendes Papier veröffentlicht, das die Optimierung von Geldautomatenbetrieben durch Geldautomat als Dienstleistung (ATMaaS) analysiert. Die Studie, die von Datos Insights durchgeführt wurde, zieht Erkenntnisse aus globalen Einzelhandelsbanken, Kreditgenossenschaften, Verbraucherumfragen und Branchenforschung.
Das Papier führt den ATM Continuum Index ein, einen Rahmen für Finanzinstitute zur Bewertung ihrer Geldautomatenbetriebe. Zu den wichtigsten Ergebnissen gehören:
- ATMaaS adressiert die wachsende technologische Komplexität und Sicherheitsanforderungen
- Vier unterschiedliche Managementmodelle wurden identifiziert: traditionelles Do-it-yourself, verwaltete Dienste, erweiterte Dienste und vollständiges ATMaaS
- Die Vorteile gehen über Kosteneinsparungen hinaus und umfassen betriebliche Stabilität, Datenanalyse und Netzwerkeffizienz
- Jedes Finanzinstitut benötigt einen maßgeschneiderten Ansatz, der auf den einzigartigen Bedürfnissen basiert
Stuart Mackinnon, COO von NCR Atleos, betont, dass Geldautomatennetze in einer zunehmend digitalen Welt weiterhin wichtig bleiben, während Tom Hutchings von RBR Data Services die Wettbewerbsvorteile der Flexibilität von ATMaaS hervorhebt.
- Introduction of ATM Continuum Index tool demonstrates innovation in ATM management solutions
- Expansion into ATMaaS market positions company for recurring revenue opportunities
- Strategic focus on helping financial institutions optimize operational efficiency
- None.
This paper, sponsored by NCR Atleos and conducted by Datos Insights, is based on extensive interviews with global retail banks and credit unions, consumer surveys, and industry research.
The evolution of ATM management is reaching a critical inflection point. While ATMs remain a vital channel for financial institutions, the increasing complexity of technology, security requirements, and customer expectations is forcing financial institutions to re-evaluate their operating models. This paper provides a framework, the ATM Continuum Index, which banks and credit unions may use to analyze their ATM operations and create a roadmap. Success in ATM management will depend on finding the right balance between control and efficiency, while ensuring the channel continues to evolve with changing customer needs and technological capabilities.
"ATM networks remain a crucial component of financial institutions' channel strategies even in an increasingly digital world,” said Stuart Mackinnon, COO of NCR Atleos. “Financial institutions must ensure their chosen approach — whether through traditional management, hybrid models or full ATMaaS adoption — aligns with their broader strategic objectives and operational realities.”
"The findings of this paper underscore the importance of a tailored approach to ATM management,” said Tom Hutchings, Head of RBR Data Services for Datos Insights. “Financial institutions can significantly benefit from the flexibility and advanced capabilities offered by ATMaaS, ensuring they remain competitive in an increasingly digital world."
More detailed findings in the paper include:
- ATMaaS Addresses a Growing Need: The complexity of ATM technology, especially in authentication systems and security requirements, necessitates specialized expertise. ATMaaS provides access to technical specialists, staying current with innovations while managing implementation risks.
- A Continuum of Service Exists: ATM management ranges from traditional in-house operations to fully outsourced ATMaaS models. The research identifies four distinct stops along this continuum: traditional do-it-yourself, managed services, advanced services, and full ATMaaS.
- Benefits Beyond Cost Savings: Financial institutions adopting ATMaaS can achieve significant benefits beyond direct cost savings, including enhanced operational stability, improved data analytics capabilities, optimized network efficiency, and the ability to reallocate resources to strengthen digital banking initiatives.
- Every FI is Unique: Case studies from leading institutions demonstrate that successful ATM strategies can take multiple forms, tailored to each institution's unique needs and partnerships.
- ATM Continuum Index: This tool assists financial institutions in aligning their strategy with the appropriate ATM management model, considering factors such as contract renewal cycles, hardware refresh needs, regulatory requirements, and strategic priorities.
For more information and to access the full paper, please visit: https://www.ncratleos.com/datos-white-paper
About Atleos
Atleos (NYSE: NATL) is a leader in expanding self-service financial access, with industry-leading ATM expertise and experience, unrivalled operational scale including the largest independently-owned ATM network, always-on global services and constant innovation. Atleos improves operational efficiency for financial institutions, drives footfall for retailers and enables digital-first financial self-service experiences for consumers. Atleos is headquartered in
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Media Contact
Scott Sykes
NCR Atleos
scott.sykes@ncratleos.com
Source: NCR Atleos Corporation
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