N-able’s Head Nerds Are an “Invaluable Resource” for MSP Partners Worldwide

Rhea-AI Summary

N-able has appointed Charles Mangin as the new Head Mac Nerd, enhancing support for managed services providers (MSPs) managing Mac devices. With over two decades of experience, Mangin will help address security vulnerabilities associated with unmanaged Macs. N-able's Head Nerds program, which includes experts in various tech fields, has significantly improved partner engagement, welcoming over 7,500 partners in 2021 alone. The initiative supports MSPs through education and resources, contributing to their business growth and success in a rapidly evolving digital landscape.

Positive

• Appointment of Charles Mangin as Head Mac Nerd with over two decades of experience.
• Significant partner engagement, with 7,500+ partners welcomed to live Boot Camps in the current year.
• Continued innovation and education initiatives enhance MSP capabilities to manage and secure Macs.

Negative

• None.

Building on its success, N-able Head Nerds welcome Mac Management Evangelist Charles Mangin, AKA @mac_mgmt_nerd on Twitter

DURHAM, N.C.--(BUSINESS WIRE)-- N-able, Inc. (NYSE: NABL), the purpose-built technology partner for managed services providers (MSPs), is helping MSPs address and better manage “the apple in the room” with the appointment of Head Mac Nerd Charles Mangin. Charles brings over two decades of experience using and supporting Mac^® devices in a variety of business environments, bringing a depth of knowledge to his position as Mac Nerd.

Charles (@mac_mgt_nerd) joins an already star-studded lineup of Head Nerds, including Head Automation Nerd Marc Andre-Tanguay (@automation_nerd), Head Backup Nerd Eric Harless (@backup_nerd), Head Sales and Marketing Nerd Stefanie Hammond (@sales_mktg_nerd), Head N-central Nerd Jason Murphy (@ncentral_nerd), and Head Security Nerd Lewis Pope (@cybersec_nerd).

“In today’s business infrastructure, so many Macs sit unmanaged by the MSP—leaving the business, as well as the MSP, open to serious security issues and vulnerabilities,” says Mike Cullen, group vice president, partner enablement, N-able. “Our investment in a new Head Mac Nerd, combined with our continued innovation cycles and support for Macs, gives MSPs the insider knowledge and remote services technology needed to confidently and proactively cash in on managing and securing Macs as part of the customers’ client fleets.”

Introduced in 2019 as advocates, educators, experts, and guides for N-able’s global and growing MSP community, the Head Nerds focus on several important areas within an MSP’s business. In addition to serving as the MSP’s biggest fans, these students of the industry concentrate their efforts on automation, backup, Macs, monitoring, operations, sales and marketing, and security.

Since inception of the program, N-able has seen the engagement levels between its partners and the Head Nerds, “move up and farther to the right,” comments Cullen. “This year alone, N-able’s Head Nerds have welcomed 7,500+ partners to its live Boot Camps, maintained weekly office hours for open inquiry, inked numerous blogs and articles, and helped lead N-able’s partner advisory groups. The Nerds are having a lasting and positive impact on the success of our MSPs and serve as an incredible source of innovation and inspiration to our team and our partners.”

“As an MSP partner, it is unusual to find passionate, helpful vendor techs with real-world experience and a genuine desire to work with your techs and not just talk at them with exaggerated knowledge,” says Lisa Niekamp-Urwin, president and CEO of Tomorrow’s Technology Today, an N-able^™ Super Elite partner in St. Henry, OH. “N-able is changing the game for MSPs by providing us with unlimited, everyday access to seasoned, experienced Nerds that are eager to help us specialize and take our business to the next stage of growth. N-able’s Head Nerds are the real deal and have become an invaluable resource to our team.”

“The education and real-world insights coming out of the N-able Nerds, especially in the Boot Camps, are very informative,” said Ben Strunk, founder and CEO, SimpleTech, an N-able partner in Dublin, PA. “Unlike a lot of vendor training series, I actually look forward to N-able’s Boot Camps because I know the Head Nerds are going to make it worth my time.”

Adding more fuel to the company’s efforts around education and MSP enablement, the Head Nerds issued a channel service announcement reflecting on Cybersecurity Awareness Month. This short video spotlights several security tips MSPs can share with their customers and prospects to help raise awareness around cybersecurity and cybercrime.

The Head Nerds are active on social media and serve all N-able partners worldwide. For more information, visit https://success.n-able.com/head-nerds/.

About N-able

N-able empowers managed services providers (MSPs) to help small and medium enterprises navigate the digital evolution. With a flexible technology platform and powerful integrations, we make it easy for MSPs to monitor, manage, and protect their end customer systems, data, and networks. Our growing portfolio of security, automation, and backup and recovery solutions is built for IT services management professionals. N-able simplifies complex ecosystems and enables customers to solve their most pressing challenges. We provide extensive, proactive support—through enriching partner programs, hands-on training, and growth resources—to help MSPs deliver exceptional value and achieve success at scale. n-able.com

The N-ABLE, N-CENTRAL, and other N-able trademarks and logos are the exclusive property of N-able Solutions ULC and N-able Technologies Ltd. and may be common law marks, are registered, or are pending registration with the U.S. Patent and Trademark Office and with other countries. All other trademarks mentioned herein are used for identification purposes only and are trademarks (and may be registered trademarks) of their respective companies.

© 2021 N-able Solutions ULC and N-able Technologies Ltd. All rights reserved.

Source: N-able, Inc.

Category: Company

View source version on businesswire.com: https://www.businesswire.com/news/home/20211117005112/en/

Mary Katherine Revels

marykatherine.revels@n-able.com

Source: N-able, Inc.

FAQ

Who is Charles Mangin in relation to N-able?

Charles Mangin has been appointed as the Head Mac Nerd at N-able, bringing over 20 years of experience with Mac devices.

What is the role of Head Nerds at N-able?

Head Nerds at N-able focus on supporting MSPs through education, resources, and addressing various tech challenges within the business.

How many partners has N-able welcomed in 2021?

In 2021, N-able has welcomed over 7,500 partners to its live Boot Camps.

What security concerns does N-able address with its new Head Mac Nerd?

N-able's new Head Mac Nerd focuses on addressing security vulnerabilities associated with unmanaged Mac devices in MSP environments.

What initiatives does N-able have for MSPs?

N-able provides education, training, and support to help MSPs manage client systems effectively, with a focus on cybersecurity and technology management.