MSPs Fast Becoming a Primary Target for Cybercriminals
N-able (NYSE: NABL) announced research revealing a significant rise in cyberattacks targeting managed services providers (MSPs) and their customers. The study indicates that 90% of MSPs experienced a successful cyberattack in the past 18 months, with attacks prevented increasing from six to eleven monthly. Although 82% have seen a rise in attacks on their clients, financial recovery remains a challenge. Despite this, 70% of small to medium enterprises plan to boost their security budgets, presenting a growth opportunity for MSPs. The complete report is available for download.
- 70% of SMEs plan to increase their security budgets, indicating growth potential for MSPs.
- The number of attacks prevented by MSPs has increased significantly from 6 to 11 per month.
- 90% of MSPs have suffered a successful cyberattack in the last 18 months.
- Financial loss and business disruption have been reported by over half of the MSPs after cyberattacks.
Attacks on MSPs and their customers have almost doubled in the last 18 months—while security remains a top growth opportunity, according to independent research commissioned by N-able
The research found that managed services providers (MSPs) are quickly overtaking their customers as a primary target for cybercriminals. The research also revealed that while
The report, State of the Market: The New Threat Landscape, reflects the responses of 500 participants—sourced from the
“MSPs have worked tirelessly throughout the pandemic to ensure that the businesses they support can stay online and connected as circumstances changed,” said
The research reveals:
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Almost all (
90% ) MSPs have suffered a successful cyberattack of some sort in the last 18 months, and the same amount have seen an increase in the number of attacks they are preventing each month. On average, the number of attacks being prevented has risen from six to 11. -
82% of MSPs have also seen attacks on their customers rise, though not quite at the same rate, with an average of 14 attacks prevented per month. -
While some progress is being made on important security processes, such as automating backup, many basics are still not in place. For example, while most MSPs offer two-factor authentication to their customers, only
40% have implemented it in-house. - DDoS and ransomware are among the main attacks MSPs are detecting, but the top attack remains phishing.
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The effects of cyberattacks are wide ranging. Over half of MSPs say that financial loss and business disruption resulted after a cyberattack, but many said they have lost business (
46% ), suffered reputational effects (45% ), and even saw their customers suffer a loss of trust (28% ). While MSP budgets are only increasing at an average of5% , they are focusing this extra investment on key areas, including data security, cloud security, and infrastructure protection. - There’s good news. The majority of SMEs, seven in every 10, are planning to increase their security budget. For MSPs, this means a big opportunity is available.
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Automating key functions is critical to making headway against cybercriminals. Automated backups are the most common form of automation used by MSPs to keep their customers’ businesses secure, used by
85% of all respondents.
The report can be downloaded at https://www.n-able.com/resources/state-of-the-market-the-new-threat-landscape.
About N-able
N-able fuels IT services providers with powerful software solutions to monitor, manage, and secure their customers’ systems, data, and networks. Built on a scalable platform, we offer secure infrastructure and tools to simplify complex ecosystems, as well as resources to navigate evolving IT needs. We help partners excel at every stage of growth, protect their customers, and expand their offerings with an ever-increasing, flexible portfolio of integrations from leading technology providers. n-able.com
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marykatherine.revels@n-able.com
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FAQ
What findings were published in N-able's recent research on cyberattacks?
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What security measures are MSPs still lacking according to the N-able research?
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