M&T Bank Recognized for Its Commitment to Serving Small-Business and Middle-Market Customers

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M&T Bank (NYSE:MTB) has received multiple prestigious 2025 Coalition Greenwich Awards for excellence in small business and middle market banking services. The bank secured 13 distinct awards, including recognition for customer satisfaction, relationship management, and trust across both segments.

In the small business banking category, M&T earned nine awards, notably for customer service, long-term relationship value, and cash management capabilities. For middle market banking, the bank received four awards, highlighting its strength in relationship management and trust, particularly in the Northeast region.

Since 2011, M&T has accumulated an impressive total of 179 Coalition Greenwich Awards, demonstrating its consistent commitment to serving small-business and middle-market customers. The recognition comes from Crisil Coalition Greenwich, a leading financial services industry benchmarking provider.

Latest Crisil Coalition Greenwich study highlights bank's strong relationships with small and mid-size employers

BUFFALO, N.Y., Feb. 26, 2025 /PRNewswire/ -- M&T Bank (NYSE:MTB) has been recognized by Crisil Coalition Greenwich as a top bank for its commitment to serving small-business and middle-market customers.

The Coalition Greenwich Award for Best Bank is determined by research scores that measure the quality of service and products by providers. M&T received the following 2025 Coalition Greenwich Awards for its excellence in small business banking and middle market banking:

Small Business

• Best Bank for Satisfaction with RM for Small Business Banking in the U.S. (Northeast)
• Best Bank for Valuing Long-Term Relationships for Small Business Banking in the U.S.
• Best Bank for Customer Service for Small Business Banking in the U.S.
• Best Bank for Satisfaction with Cash Management Sales Specialist for Small Business Banking in the U.S.
• Best Bank for Satisfaction with RM for Small Business Banking in the U.S.
• Best Bank for Ease of Making Payments for Small Business Banking in the U.S.
• Best Bank for Ease of Doing Business for Small Business Banking in the U.S.
• Best Bank for Product Capabilities in Cash Management for Small Business Banking in the U.S.
• Best Bank for Trust for Small Business Banking in the U.S.

Middle Market

• Best Bank for Valuing Long-Term Relationships for Middle Market Banking in the U.S.
• Best Bank for Satisfaction with RM for Middle Market Banking in the U.S.
• Best Bank for Trust for Middle Market Banking in the U.S.
• Best Bank for Satisfaction with RM for Middle Market Banking in the U.S. (Northeast)

Since 2011, M&T has earned 179 Coalition Greenwich Awards, highlighting the bank's established reputation for providing outstanding customer service to small-business and middle-market customers throughout its footprint. Crisil Coalition Greenwich is a leading provider of strategic benchmarking, analytics and insights to the financial services industry.

"M&T Bank's foundation is in community banking, and our commitment to empowering the aspirations of our customers is at the core of who we are," said Eric Feldstein, M&T's head of Business Banking. "This recognition is particularly meaningful to us because it highlights our success supporting small and mid-size business owners as they grow their companies in the communities we serve."

About M&T Bank
M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T's principal banking subsidiary, M&T Bank, provides banking products and services with a branch and ATM network spanning the eastern U.S. from Maine to Virginia and Washington, D.C. Trust-related services are provided in select markets in the U.S. and abroad by M&T's Wilmington Trust-affiliated companies and by M&T Bank. For more information about M&T Bank, visit www.mtb.com.

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SOURCE M&T Bank Corporation

FAQ

How many Coalition Greenwich Awards did M&T Bank (MTB) receive in 2025?

M&T Bank received 13 Coalition Greenwich Awards in 2025, with 9 awards in small business banking and 4 awards in middle market banking categories.

What specific small business banking awards did MTB win in 2025?

MTB won awards for customer service, long-term relationships, payment solutions, cash management capabilities, relationship management satisfaction, and trust in small business banking.

How many Coalition Greenwich Awards has MTB earned since 2011?

M&T Bank has earned 179 Coalition Greenwich Awards since 2011, showcasing their consistent excellence in business banking services.

What regional recognition did MTB receive in the 2025 Greenwich Awards?

MTB received specific recognition in the Northeast region for both small business banking and middle market banking relationship management satisfaction.

What middle market banking awards did MTB win in 2025?

MTB won awards for valuing long-term relationships, satisfaction with relationship management, trust, and Northeast regional excellence in middle market banking.