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Paramedic Safety Prioritized - London Ambulance Service Rolls Out Body-Worn Camera Solution From Motorola Solutions

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London Ambulance Service reported 529 violent incidents from April 2020 to January this year, leading to the deployment of Motorola Solutions' VB400 body-worn video solution. This initiative aims to enhance safety for emergency medical crews against abusive behavior. The VB400 cameras will provide independent evidence, ensuring accountability and transparency. London Ambulance Service, the busiest in the U.K., covers 620 square miles and employs over 8000 personnel. The new video security investment is expected to bolster both community safety and crew confidence.

Positive
  • Implementation of VB400 body-worn cameras to enhance safety for frontline workers.
  • Independent witness capability of recorded footage increases transparency and accountability.
Negative
  • High incidents of violence reported (529 incidents) may indicate a challenging operational environment.

London Ambulance Service announced that 529 violent incidents have been reported between April 2020 and January this year. To protect their frontline workers, the Ambulance Service has started to roll out Motorola Solutions´ VB400 body-worn video solution to help their frontline workers deal with assaults and threats.

Motorola Solutions´ VB400 body-worn video solution. (Photo: Business Wire)

Motorola Solutions´ VB400 body-worn video solution. (Photo: Business Wire)

“The health, safety and wellbeing of our crews are of utmost importance. We want to take every precaution possible to ensure that our frontline people are safe whilst at work”, said Garrett Emmerson, chief executive officer at London Ambulance Service. “We are confident that video security will deter abusive and threatening behavior and improve the safety and confidence of our emergency medical crews.”

Medics can rely on the Motorola Solutions VB400 body camera to record incidents when patients or members of the public become aggressive or abusive. The footage will allow for ‘independent witness’ evidence, providing transparency and accountability for the public and ambulance crews. The new body-worn cameras will be used alongside a back-office evidence management software from Motorola Solutions to securely manage and process captured video footage.

London Ambulance Service is the busiest emergency ambulance service in the U.K., serving one of the world’s most dynamic and diverse cities. It plays a leading role in giving access to emergency and urgent care in the capital and is striving to ensure patients receive the right response, in the right place, at the right time. The Ambulance Service covers an area of 620 square miles, with 8000 people who work or volunteer for the service.

“It’s vital to ensure the safety of citizens and ambulance crews alike. This investment in video security will play a crucial role to protect communities and London Ambulance Service crews who are on the frontline every day, saving lives”, said Mark Schmidl, senior vice president at Motorola Solutions.

About Motorola Solutions

Motorola Solutions is a global leader in mission-critical communications and analytics. Our technologies in land mobile radio mission-critical communications, command center software, video security & analytics, bolstered by managed & support services, make communities safer and help businesses stay productive and secure. At Motorola Solutions, we are ushering in a new era in public safety and security. Learn more at www.motorolasolutions.com.

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MOTOROLA, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. ©2021 Motorola Solutions, Inc. All rights reserved.

FAQ

What is the purpose of the VB400 body-worn video solution for London Ambulance Service?

The VB400 body-worn video solution aims to protect frontline workers by recording incidents, providing independent evidence to enhance safety and accountability.

How many violent incidents were reported by London Ambulance Service?

London Ambulance Service reported 529 violent incidents between April 2020 and January this year.

Who is responsible for the body-worn cameras used by London Ambulance Service?

Motorola Solutions is responsible for providing the VB400 body-worn cameras to London Ambulance Service.

What is the area covered by London Ambulance Service?

London Ambulance Service covers an area of 620 square miles.

How many personnel work for London Ambulance Service?

London Ambulance Service has over 8000 personnel working or volunteering for the service.

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