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Motorola Solutions’ Safe Hospitality Solution Improves Safety and Guest Experience
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Motorola Solutions (NYSE: MSI) has launched the Safe Hospitality solution, which integrates video security, access control, data, and communication technologies into a cloud-based platform. This comprehensive system is designed to enhance safety, productivity, and collaboration in the hospitality industry. By automating information flow and providing real-time alerts, the solution aims to improve guest experience while addressing operational challenges. The launch comes as the hospitality sector continues to recover from the COVID-19 pandemic, emphasizing safety and service.
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Introduction of the Safe Hospitality solution to enhance safety and productivity in the hospitality sector.
Integration of video security, access control, and communication technologies in a cloud-based platform.
Addresses industry staffing challenges by automating processes and streamlining workflows.
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New solution integrates video security, access control, data and communications technologies for greater safety, productivity and collaboration
CHICAGO--(BUSINESS WIRE)--
Motorola Solutions, Inc. (NYSE: MSI) today announced its Safe Hospitality solution, a unified technology ecosystem that combines video security, access control, data andcommunications technologies.
Motorola Solutions' Safe Hospitality solution integrates video security, access control, data and communications technologies via a simple cloud-based platform to support the specific operational, security and safety requirements of the hospitality industry. Credit: Motorola Solutions
The Safe Hospitality solution integrates these technologies via a simple cloud-based platform to support the specific operational, security and safety requirements of this industry. For example, video security analytics can send alerts to radios when unusual activity is detected, and access control can identify the security risk of a door propped open. Data from cameras and sensors can trigger staff to address guest needs or safety threats, while voice communications can dynamically connect teams to support everyday operations or emergency response. The ability to automate and streamline the flow of information to the right people across departments allows hospitality organizations to best direct their resources to support safety, productivity and delivery of an exceptional guest experience.
“Video cameras with embedded analytics allow our team to monitor an entire pool area and spot unexpected events and activity,'' said Jeffrey Ellis, CEO for Jeff Ellis Management, a worldwide leader in the management of aquatic facilities. “We’ve integrated our video security and radio systems so real-time automatic alerts are sent directly to our staff, allowing us to respond in moments. Using this technology with our world-recognized ‘Ellis’ safety standards has not only helped us to deal with the day-to-day, but to keep our guests as safe as possible.”
“Spanning seven acres of the Atlantic coast, our beachfront resort is a destination our guests choose for relaxation, privacy and solitude, and they expect a safe environment for the entire family,” said Dan Sims, director of loss prevention at Eau Palm Beach Resort & Spa. “We have the technology resources in place to give us greater insight into what’s happening across our entire resort, including the spa, restaurants, pools, meeting and event spaces and beach, so we can respond quickly to events and the needs of visitors without compromising the guest experience.”
“At the very core of every successful event is the ability to communicate quickly and reliably to avoid event disruption,” said Ron Skotarczak, executive vice president, chief sales & marketing officer, Madison Square Garden Entertainment Corp. “Our work with Motorola’s technology solutions not only help us to prevent issues, but also contribute to the smooth running of all events - from sports to concerts - and at any capacity.”
The efficiencies gained by automating processes, streamlining workflows and sharing information more easily is also particularly valuable as restaurants, hotels, resorts, casinos, stadiums and theme parks continue to address challenges brought on by industry-wide staffing shortages.
“Today’s hospitality businesses are highly focused on service and safety, especially as they recover from the disruption of the COVID-19 pandemic,” said Sharon Hong, vice president, enterprise technology, Motorola Solutions. “A Safe Hospitality solution allows hospitality businesses to simplify everyday tasks for greater productivity. It allows them to stay focused on what matters most in their highly competitive industry, delivering a high-quality, customized and safe guest experience.”
About Motorola Solutions
Motorola Solutions is a global leader in public safety and enterprise security. Our solutions in land mobile radio communications, video security & access control and command center software, bolstered by managed & support services, create an integrated technology ecosystem to help make communities safer and businesses stay productive and secure. At Motorola Solutions, we’re ushering in a new era in public safety and security. Learn more at www.motorolasolutions.com.
What is the Safe Hospitality solution launched by Motorola Solutions (MSI)?
The Safe Hospitality solution is a unified technology ecosystem that integrates video security, access control, data, and communications technologies to enhance safety and productivity in the hospitality industry.
How does the Safe Hospitality solution improve guest experience?
It automates information flow and provides real-time alerts, allowing hospitality organizations to respond quickly to events and guests' needs.
What technologies are integrated into Motorola Solutions' Safe Hospitality solution?
The solution integrates video security, access control, data analytics, and communication technologies into one cloud-based platform.
When was the Safe Hospitality solution announced by Motorola Solutions (MSI)?
The Safe Hospitality solution was announced on April 19, 2022.
Why is the Safe Hospitality solution important for the hospitality industry?
It addresses safety and operational challenges in the hospitality sector, especially as it recovers from the COVID-19 pandemic.
