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Portland Medicaid Transportation Driver Payson Priola Earns Modivcare Maine Driver of the Year

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Modivcare (Nasdaq: MODV) has named Payson Priola as Maine's Driver of the Year. Priola, who joined the company in 2022, serves as a non-emergency transportation (NET) driver covering Androscoggin, Franklin, and Oxford Counties, transporting Medicaid members to medical appointments.

The recognition highlights Priola's reliability, adaptability, and positive attitude in serving members. Since 2014, Modivcare has expanded its Maine NET provider network from 10 to over 45 local providers, including 26 minority-owned and four women-owned businesses, employing more than 400 contracted drivers.

The company maintains an impressive 94% on-time performance rate and consistently low member complaints and vehicle unavailability rates below 0.1%, exceeding state requirements for service delivery.

Modivcare (Nasdaq: MODV) ha nominato Payson Priola come Autista dell'Anno del Maine. Priola, che è entrato nell'azienda nel 2022, lavora come autista di trasporto non di emergenza (NET) coprendo le contee di Androscoggin, Franklin e Oxford, trasportando membri Medicaid per appuntamenti medici.

Il riconoscimento mette in evidenza l'affidabilità, l'adattabilità e l'atteggiamento positivo di Priola nel servire i membri. Dal 2014, Modivcare ha ampliato la propria rete di fornitori NET del Maine da 10 a oltre 45 fornitori locali, inclusi 26 aziende di proprietà minoritaria e quattro aziende di proprietà femminile, impiegando più di 400 autisti contrattati.

L'azienda mantiene un'impressionante tasso di puntualità del 94% e tassi di reclami dei membri e indisponibilità dei veicoli costantemente bassi, sotto lo 0,1%, superando i requisiti statali per la fornitura di servizi.

Modivcare (Nasdaq: MODV) ha nombrado a Payson Priola como el Conductor del Año de Maine. Priola, quien se unió a la empresa en 2022, trabaja como conductor de transporte no de emergencia (NET) cubriendo los condados de Androscoggin, Franklin y Oxford, transportando miembros de Medicaid a citas médicas.

El reconocimiento resalta la fiabilidad, adaptabilidad y actitud positiva de Priola al servir a los miembros. Desde 2014, Modivcare ha expandido su red de proveedores NET en Maine de 10 a más de 45 proveedores locales, incluidos 26 negocios de propiedad minoritaria y cuatro negocios de propiedad femenina, empleando a más de 400 conductores contratistas.

La empresa mantiene una impresionante tasa de puntualidad del 94% y tasas de quejas de miembros y de indisponibilidad de vehículos consistentemente bajas, por debajo del 0.1%, superando los requisitos estatales para la entrega de servicios.

Modivcare (Nasdaq: MODV)는 Payson Priola를 메인주 올해의 운전자로 선정했습니다. 2022년에 회사에 합류한 Priola는 비응급 교통(NET) 운전사로서 Androscoggin, Franklin, Oxford 카운티를 커버하며 Medicaid 회원들을 의료 약속에 데려다 줍니다.

이번 인사는 Priola의 신뢰성, 적응력 및 긍정적인 태도를 강조합니다. Modivcare는 2014년 이후 메인주 NET 제공자 네트워크를 10개에서 45개 이상의 지역 제공자로 확대하였으며, 이 중 26개는 소수민족 소유 기업이고 4개는 여성 소유 기업입니다. 400명 이상의 계약 운전사가 근무하고 있습니다.

회사는 인상적인 94%의 정시 성과율과 일관되게 낮은 회원 불만 및 차량 가용성 비율을 0.1% 미만으로 유지하여 서비스 제공을 위한 주 요구 사항을 초과 달성하고 있습니다.

Modivcare (Nasdaq: MODV) a nommé Payson Priola comme Conducteur de l'Année du Maine. Priola, qui a rejoint l'entreprise en 2022, est conducteur de transport non urgent (NET) couvrant les comtés d'Androscoggin, Franklin et Oxford, transportant des membres de Medicaid à des rendez-vous médicaux.

Cette reconnaissance met en avant la fiabilité, l'adaptabilité et l'attitude positive de Priola dans le service aux membres. Depuis 2014, Modivcare a élargi son réseau de fournisseurs NET dans le Maine, passant de 10 à plus de 45 fournisseurs locaux, dont 26 appartenant à des minorités et quatre entreprises dirigées par des femmes, employant plus de 400 conducteurs sous contrat.

L'entreprise maintient un impressionnant taux de ponctualité de 94% et des taux de plaintes des membres et d'indisponibilité des véhicules constamment bas, en dessous de 0,1%, dépassant les exigences de l'État en matière de prestation de services.

Modivcare (Nasdaq: MODV) hat Payson Priola zum Fahrer des Jahres in Maine ernannt. Priola, der 2022 zum Unternehmen kam, ist als Fahrer für nicht-notfallmäßigen Transport (NET) tätig und deckt die Landkreise Androscoggin, Franklin und Oxford ab, indem er Medicaid-Mitglieder zu medizinischen Terminen transportiert.

Die Auszeichnung hebt Priolas Zuverlässigkeit, Anpassungsfähigkeit und positive Einstellung im Dienst an den Mitgliedern hervor. Seit 2014 hat Modivcare sein NET-Anbieternetzwerk in Maine von 10 auf über 45 lokale Anbieter erweitert, darunter 26 Unternehmen im Besitz von Minderheiten und vier von Frauen geführte Unternehmen, die mehr als 400 Vertragsfahrer beschäftigen.

Das Unternehmen hält eine beeindruckende 94% Pünktlichkeitsrate und konstant niedrige Mitgliederbeschwerde- und Fahrzeugverfügbarkeitsraten von unter 0,1% aufrecht, was die staatlichen Anforderungen für die Dienstleistungserbringung übertrifft.

Positive
  • Network expansion from 10 to 45+ providers since 2014
  • 94% on-time performance rate
  • Complaint and vehicle unavailability rates below 0.1%
  • Strong diversity in provider network with 26 minority-owned and 4 women-owned businesses
Negative
  • None.

POLAND, Maine--(BUSINESS WIRE)-- Modivcare Inc. (the “Company” or “Modivcare”) (Nasdaq: MODV), a healthcare services company dedicated to improving member outcomes through an advanced supportive care platform, is pleased to announce Poland resident Payson Priola as Modivcare Maine’s Driver of the Year.

Payson Priola at Modivcare's Maine office. (Photo: Business Wire)

Payson Priola at Modivcare's Maine office. (Photo: Business Wire)

Payson Priola is a non-emergency transportation (NET) driver responsible for transporting Maine Medicaid members between their home and medical appointments, when those individuals have transportation barriers that would otherwise impact their ability to access healthcare. She started with Modivcare in 2022, and covers Androscoggin, Franklin, and Oxford Counties.

Modivcare named Priola driver of the year as she has shown reliability, adaptability, an overall positive attitude, and client satisfaction. Priola is dependable and handles tough situations during trips with responsible decisions that positively impact her members. Priola regularly volunteers for trips or to cover times when it is needed most. She is regularly requested by her members and goes above and beyond with any free time she has during her workday.

“Payson is the definition of a star employee,” Modivcare Maine’s Fleet Manager Susan Taylor said. “She is someone we can count on when we need it most. She doesn’t hesitate to take on additional responsibilities, and we are happy that she is a part of our team.”

Priola is proud to be named Driver of the Year and have recognition for her hard work.

“It is important for me to be dependable, not only for Modivcare, but for the members who rely on our transportation to make it to their appointments or medical visits,” Priola said. “I look forward to continuing to serve our members as a valued member of the Modivcare team.”

Since 2014, Modivcare has grown its NET provider network in Maine from 10 to more than 45 local providers across the state, including 26 minority-owned and four women-owned small business providers, collectively employing more than 400 local, compliant contracted drivers.

Modivcare providers exceed state requirements for service and consistently deliver efficient, safe, and on-time transportation for Maine Medicaid members. Modivcare's dedication to punctuality is reflected in the company’s impressive track record, with on-time performance averaging over 94% and consistently surpassing its contractual service obligations. Additionally, Modivcare has maintained exceptionally low levels of member complaints and vehicle unavailability, both of which are consistently below 0.1%.

To learn more about Modivcare, visit Maine | Modivcare.

About Modivcare

Modivcare Inc. (Nasdaq: MODV) is a healthcare services company who seamlessly blends technology into the uniquely human experience of care through a platform of integrated supportive care solutions focused on improving health outcomes for public and private payors and their members. Our value-based solutions address the social determinants of health (SDoH), enable greater access to care, reduce costs, and improve outcomes to connect people to the care that matters. We are a leading provider of non-emergency medical transportation (NEMT), personal care, and virtual monitoring, including VRI and Higi. To learn more about Modivcare, please visit www.modivcare.com.

Melody Lai

media.inquiry@modivcare.com

Source: Modivcare Inc.

FAQ

What is Modivcare's (MODV) on-time performance rate for Maine transportation services?

Modivcare maintains an on-time performance rate averaging over 94% in Maine, consistently exceeding contractual service obligations.

How many local providers does Modivcare (MODV) have in its Maine network as of 2024?

Modivcare has grown to more than 45 local providers across Maine, including 26 minority-owned and four women-owned small business providers.

What is Modivcare's (MODV) complaint rate for Maine transportation services?

Modivcare maintains exceptionally low member complaints, consistently below 0.1%.

How many contracted drivers does Modivcare (MODV) employ in Maine?

Modivcare employs more than 400 local, compliant contracted drivers in Maine through its provider network.

When did Modivcare (MODV) begin expanding its Maine transportation network?

Modivcare began expanding its NET provider network in Maine in 2014, growing from 10 providers to more than 45 local providers.

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